Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

2-Year Mobile Geek Squad Protection Basic

SKU: 6631968
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319687
    BSIN
    JCQ6HKKS99
    SKU
    6631968
Sponsored

Reviews

Rating 5 out of 5 stars with 9 reviews

5 star rating. 9 reviews
100% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Excellent Protection Plan with Outstanding Peace

    Title: Excellent Protection Plan with Outstanding Peace of Mind The 2-Year Mobile Geek Squad Protection Basic plan has been a great investment and provides valuable peace of mind. Knowing my device is protected against unexpected issues gives me confidence to use it every day without worry. The coverage is straightforward, the service process is professional, and Geek Squad has built a strong reputation for customer support. I appreciate having access to knowledgeable technicians and reliable assistance when needed. The protection plan offers excellent value compared to the potential cost of repairs or replacement. For anyone purchasing a mobile device, this coverage is a smart choice that helps safeguard your investment. Highly recommended for convenience, protection, and overall customer confidence. ★★★★★

    Posted by richmudd

  • Rated 5 out of 5 stars

    Standard

    I usually grab GSP as standard for my bigger or more risky electronic purchases and Geek Squad has more often than not done right by me.

    Posted by TheRealKey

  • Rated 5 out of 5 stars

    Very good

    Very good service plan i yhink this produ t is very good and useful

    Posted by Heather

  • Rated 5 out of 5 stars

    Strongly recommend

    If you buy the newest and latest products to try i strongly recommend. 60 days is more than enough time to find out if a product works for you. Plus having the added peace of mind that geek squad also has your back.

    Posted by Seth

  • Rated 5 out of 5 stars

    protection plan

    well worth the little extra money you pay for peace of mind!

    Posted by JCTStripes

Questions & Answers
  • Does this protection plan cover accessories that came with the phone?

    Yes, this protection plan covers the accessories that came in the phone's original box.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection plan cover accidental damage to my phone?

    Yes, you're covered if the unexpected happens and you accidentally damage your phone.

    This question and answer was generated by AI based on customer and product data.
  • Will this protection help ensure my phone can be traded in?

    Yes, Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

    This question and answer was generated by AI based on customer and product data.
  • What should I do if something goes wrong with my phone?

    Visit your local Best Buy store to start a claim or call 1-800-433-5778.

    This question and answer was generated by AI based on customer and product data.
  • What happens if my phone's battery fails to hold a charge?

    If your battery won't hold a charge, you can get a replacement for your non-disposable battery.

    This question and answer was generated by AI based on customer and product data.
Ask a question
No content
Sponsored

Similar products from outside of Best Buy

sponsored
Ask BlueAI