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2-Year Standard Geek Squad Protection

SKU:: 5995902

80%

would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-5 of 5 reviews

Rated 5 out of 5 stars
Purchased for Vacuum
LisMike Posted 9 years ago
Purchased for protection of my Vacuum cause you never know what could happen.
I would recommend this to a friend
Comment
Rated 5 out of 5 stars
Geek Squad
Corey Posted 5 years ago
YOUR CRAZY IF YOU DONT BUY THE WARRANTY! You spend your hard earned money why not protect it!
I would recommend this to a friend
Comment
Rated 5 out of 5 stars
Must get with vacuum
Rprodri Posted 10 years ago
I have had a couple of vacumes over the years and this protection plan lets me replace them no questions asked.
I would recommend this to a friend
Comment
Rated 5 out of 5 stars
Great Product
Rick Posted 10 years ago
Couldn't be happier with this purchase. Meets my needs in every way!!
I would recommend this to a friend
Comment
Rated 1 out of 5 stars
Unfortunate year
Mrgtxiam Posted 6 years ago
To start, I have used the GSP previously and it worked as advertised, however, on this most recent occasion, it could not have underperformed worse. This year has been very difficult for nearly everyone, that's the preface. My family however is one of those rare groups who have contracted COVID TWICE this year. With that said, I tried to use my GSP two weeks after the expired date. I was assured at various points, e.g. in-store, via phone & via email, that some latitude could be afforded. After two days of dropped calls on the BestBuy representative's end and countless transfers, my problem is still unresolved. I honestly do not know what, if any, steps BestBuy plans on taking to help resolve this issue, but currently I cannot recommend this service for the additional price paid. I would add the photos of my COVID results, but I don't believe that is exactly what this request for photos is looking for.
No, I would not recommend this to a friend
Comment
Brand response from GeekSquadSupport
Posted 6 years ago
We appreciate that you took the time to share your feedback with us. We are certainly living in unprecedented times and we appreciate your understanding. Nothing is more important than the safety of our customers and employees. At this time, we are still offering support in a variety of ways. We'd love to talk over what options are available to you and how we can best support you in these trying times. For assistance with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.

Page 1 1-5 of 5 reviews

Purchased for Vacuum

LisMike Posted 9 years ago

Purchased for protection of my Vacuum cause you never know what could happen.

I would recommend this to a friend

Comment

Geek Squad

Corey Posted 5 years ago

YOUR CRAZY IF YOU DONT BUY THE WARRANTY! You spend your hard earned money why not protect it!

Must get with vacuum

Rprodri Posted 10 years ago

I have had a couple of vacumes over the years and this protection plan lets me replace them no questions asked.

Great Product

Rick Posted 10 years ago

Couldn't be happier with this purchase. Meets my needs in every way!!

Unfortunate year

Mrgtxiam Posted 6 years ago

To start, I have used the GSP previously and it worked as advertised, however, on this most recent occasion, it could not have underperformed worse. This year has been very difficult for nearly everyone, that's the preface. My family however is one of those rare groups who have contracted COVID TWICE this year. With that said, I tried to use my GSP two weeks after the expired date. I was assured at various points, e.g. in-store, via phone & via email, that some latitude could be afforded. After two days of dropped calls on the BestBuy representative's end and countless transfers, my problem is still unresolved. I honestly do not know what, if any, steps BestBuy plans on taking to help resolve this issue, but currently I cannot recommend this service for the additional price paid. I would add the photos of my COVID results, but I don't believe that is exactly what this request for photos is looking for.

No, I would not recommend this to a friend

Brand response from GeekSquadSupport

Posted 6 years ago

We appreciate that you took the time to share your feedback with us. We are certainly living in unprecedented times and we appreciate your understanding. Nothing is more important than the safety of our customers and employees. At this time, we are still offering support in a variety of ways. We'd love to talk over what options are available to you and how we can best support you in these trying times. For assistance with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.