Customer Ratings & Reviews

Very happy with this purchase. Had an Aurora R8 for about 6 years and it has been a great computer, but it was time to get up to date on specs and performance. This spec build in particular is the best balance between cost and performance, in my opinion. Great for 4k video editing, gaming and general use. It is quiet and it looks amazing, I love this new design. Just research online, but this new gen i7 is a monster, about the same performance as previous gen i9s, 32GB of ram is a must have with today's games and applications, the RTX 4070 graphics card is very powerful as well (massive step up from lower models). Here is the thing if you are a hard core 4k gamer that wants to see the best graphics possible you might need to spend some more and step up on the graphics card, but these specs are more than enough for my needs. Plenty of critics online of the Alienware series desktops argue that you can build a similar pc for less money, I have been hearing this argument for about 20 years. Sure and maybe save a few hundred bucks. But some of us don't want to get into that, I bought my R16 and had it running in 15 minutes, with full warranty, Dell customer support (which is phenomenal) and all working smoothly. Lastly, I picked this up on sale during the holidays and it was actually a better deal than at Dells's site. Plus I get all the perks as a Best Buy plus member. Really loving this membership and Best Buy customer service.

Love the clean, minimalist design from the new Aurora R16 alienware! The performance on this thing is top notch. I watched several YT videos on the benchmarks for the Aurora R16 with 4070 and it was around top 5 performance to price ratio. The YT video I saw also said it had good airflow and didn't overheat. I've played Starfield, COD, EA FC and they all performed smooth. I was looking at a pre-built and Alienware did a phenomal job with this. Some drawbacks that are new is that alienware uses proprietary motherboard so upgrading certain things are not possible or hard. I'm good with that. Last thing, it has Wifi 6e and I have the nest wifi pro so the downloads are fast and gameplay on wifi isn't affected. Definitely impressed.

Guided by Best Buy personnel I bought this pc for a racing sim rig with triple monitors. Performance has been exceptional for fast paced sim racing and graphics are terrific. Can almost smell the tires smoking!!!

After 2 weeks of intense gaming and streaming, I can confidently say this PC has soared past every expectation I had. Build quality is unbelievable, wire management inside is very neat and clean. Temps are very comfortable, even on demanding games like Hell Divers 2. Genuinely so happy I invested in a computer and decided to go with Alienware.

Absolutely amazing machine, plays pc games with great graphics This case is large enough to fit a 4090 Founders Edition, see images

i love it .. this is my first time to buy a built in PC Desktop.....usually i always built my own...anyway...i recommend this powerful PC desktop.

I don't think that I could have built a more "future proof" rig for the price that I paid (on sale). This thing has been running 24/7 for a month and I haven't had any issues. Not as fun as building one but saved me the time and guess work.

Its so solid pc for any games now, not sure for what you might need it more powerful,especially if you bought it with discounts for 1899$ Its so quiet and pretty small

Great product and great price point for me. I built my last PC 7+ years ago and loved it, but I just wanted something already built this time.

It is pretty decent for the price. It can run most everything on max settings. It’s a lot heavier than I expected. About twice as heavy as my old PC. Fans run loud most of the time but if that bugs you, you can turn off the over clocking in the bios. It also puts off a fair amount of heat so make sure you have plenty of ventilation. Another thing to note is it comes with a weird square antenna for WiFi and Bluetooth. You may be tempted to not hook it up (as I was), but wireless devices will not work reliably without it. They may seem to work fine for a while but will randomly disconnect.

Awesome computer. Super fast, reliable, quite, everything you could ask for in an alienware product. Only thing i’m having issues with is very minimal stuttering with games that resolves in seconds. It is not constant but does happen time to time, hence i am giving 4/5 because for something of this price i wouldn’t expect that to happen. Still trying to find the route cause, but unable to leading me to think something might be faulty with the GPU.

The machine runs great out of the box! Best pc I’ve ever owned. It’s super quiet, loads up fast, I installed a 2nd ssd and the whole system stays pretty cool! This is def a great bang for your buck if you’re looking to get into more intense use for your pc. Have fun :)

Great looks, speed, a performance. Install of extra ssd drive made for quick work.

Amazing computer and silent, I bought it for starting enjoying 4K gaming 2 weeks ago and I recommend for people to add more storage, as it does have expandable slot, it may had outdated drivers as it happens to me but just updating it solve it quick.

Second computer seems to do a decent job with FlightSim. First one failed right out of the box. Bright flash. Little acrid smoke. Then nothing. Was expecting a little more out of computer costing as much as this one did. Don’t try to call Best Buy as you can’t talk to anyone at the local store. You get routed to some call center somewhere in the world.

I 100% recommend this product. I am able to play any game in this incredible machine. I would only recommend adding one more SSD of 1TB.

Great pre bult computer. I have an ibuypower with a 3070 and ryzen 5. This new one performs alot better, hence the purchase.

Very good pc plays all games on high settings . Couldnt be any more pleases with the pc and i cant hear it run .

Great performance and style! So far so good. Lightning fast speed

Size overall big but, does run great and have been having a blast playing