Customer Ratings & Reviews

So far so good! It handles a heavy gaming session without fail. Like the other reviews I had a delay but it was only a couple days, expect to wait at least 2 weeks minimum for it.

It was great to work with the employees at best buy. I'm excited to get my product.

Ordered on March 3rd for my daughter’s birthday (March 13). Original promised delivery date was supposed to be March 8th. Today is March 15th & I still haven’t received the desktop. Called several times & they keep saying the vendor is out of stock & they will get it sent from a different vendor & we will get a delivery confirmation in 24/28 hrs. still havent got a delivery confirmation yet. They are giving me the run around & none of the best buy customer service agents can give me any real answers. As of today they say its still out of stock and wont just ship it from a different vendor even though one agent said their system says other vendors have it in stock & could ship it. None of this makes sense & my daughter is waiting for her present.

I ordered this March 1 and it’s been delayed twice! When I contacted support they said “I apologize that we were not able to get the product ready within the given timeframe. Seems like the item went out of stock from the store while the order was processing.” and “I'm positive that you will receive the product by 03/22/24.” So if it doesn’t arrive in 5 days I would have wasted 22 days waiting and would have to find a new pc with similar specs and price. Terrible experience overall wouldn’t recommend purchasing!