Customer Ratings & Reviews

I bought this item a month ago and I waited to review it until I suffered at least one power outage and I suffered a brief outage of less than a minute today and it held up my office business computer no problem. Great UPS for the price! I would have preferred to have waited and bought a better more expensive model during a sale but I needed a new one right now, so I probably will buy a more expensive model during a sale later this year and keep this one [I’ll eventually only use this UPS for my computer monitors and tower / box fans] since it worked fine during a brief power outage and kept power to my PC and my coding projects but I eventually am needing something with a little bit more battery time and capacity …”?

Had it for a couple months now. I use it inside an RV that gers a lot of voltage fluctuation but this has been able to keep my plugged in router / devices like a charm. No more random resets on my router.

Affordable, nice design; easy to use. Performance and reliability, to date, has been excellent.

It lasted surprisingly long, I had a 25 watt amp plugged into it for multiple hours while I played music. I left it plugged in over night to charge and it was ready in the morning. I definitely recommend the powerbank.

This was a replacement to our Decade old APC Back UPS 650VA. The old one was a horizontal format, which means it too more floor space. This new version has a couple less plugs, but the vertical formal is a major game changer in terms of where it can be put, and a lot less accidentally stepping on it below the work station. We also LOVE the USB charging port as well. It brings some some comfort knowing that a surge won't take out our USB Hub that c charges our Apple Devices...those aren't cheap. Bottom line, this is a MUST BUY if you value the electronics you use.

This is my second APC UPS. The first one {"The Big Guy"} is for a huge tower PC, monitor, Phone/Digital modem, and external backup RAID. It is an astounding quality system. So to cover the gap between when our power goes out and the generator starts, the 650VA unit keeps the whole entertainment center happy, which also avoids lengthly cold starts on that central DVR for many units in the house... They both work perfectly ~ through many test and actual outages from the utility company.

You can keep working in your desktop and monitor for short outages. One backup can be used for several devices at a time, but check the total watts.

This product has helped me since I bought it, since lately there have been too many blackouts in my neighborhood due to electrical storms, plus it comes with enough outlets if you have a setup with one computer and three consoles.

I bought this after we experienced a sudden surge that took out our main router. After replacing the router, I wanted to make sure we had something to protect our devices as well as have at least a temporary power backup in the rare event that our power went completely out. I also liked the idea of having at least one USB port available to help charge/power at least one phone. Currently, we have the device serving a router, network switch, TV, Roku box, and PS4. Set up was fairly simple. My only wish is that there were more spacing options for the power plugs to accommodate for bulkier power plugs

great product, we buy these for every new hire we get!

Extremely Disappointing Experience with APC and Best Buy I purchased an APC UPS, and after just one month of use, it started shutting down randomly, putting my equipment and work at risk. Today, 1 month and 18 days after purchase, I still haven’t received a solution. The most frustrating part is that I’ve lost unsaved work multiple times because of this defective unit. The worst part is the complete lack of accountability between APC and Best Buy. When I contacted Best Buy, they told me to contact APC. When I contacted APC, they told me to go back to the retailer, which in this case is Best Buy. I’m being sent back and forth between the two companies, and neither is willing to take responsibility or resolve the issue. You buy a product from a well-known brand like APC, sold by a major retailer like Best Buy, expecting quality, reliability, and proper customer support. Instead, I’ve wasted time, lost work, and received absolutely no resolution. It’s unacceptable for a nearly new product to fail after just one month and for both companies to refuse to take responsibility. This has been an incredibly frustrating experience, and I cannot recommend this product or the customer service I’ve received from either company. I expect APC and Best Buy to stop passing the responsibility back and forth and finally provide a proper solution.

I like the appearance and performance. It looks like it belongs in an office and it performsa s advertised. I use it also as a supply for a sound bar in a grassy area where I need sound but do not have AC power and it does the job

We purchased 2 of these for our home network because they were on sale for $25 off regular price! Good deal, awesome reviews and if you know anything about UPS you know that APC is a top leading brand. Protect your network and have that extra power when the regular power goes out! Highly recommended!

Works great, did a test run and looks like i can survive a rather long power outage or i should say my fish can.

I bought the product it was recommended to me by family and friends .i have nothing but good things to say about it

This UPS works great. Couple of weeks after buying it the power went for some reason. I was able to keep my phone charge and my wifi on.

I use this UPS to operate my satellite Internet and Desktop computer. I am off grid with solar and when I need to use my auxiliary generator to provide power, then revert back to solar (with my transfer switch) I was loosing power momentarily to my devices and they were having to re start. This UPS prevents power loss and my electronics do not fall off line now.

It stopped working after 30 days, out of the blue.

Love it, I have 6 now. Light go out but this keep them on.

This APC battery back up is all you ever need to stay connected to the internet on a power outage. This model comes with 7 outlets but only 5 of them are for the use of the battery back up and the other two are surge protection only, also has a 5V 2.1A USB port. So far I’ve connected my internet modem, my WiFi router, my security camera base, my security alarm and my laptop, all this electronics worked well while running on battery during a power outage I had recently until the power came back 2 hours later. This model with 650VA/360 watts can run up to 4.3 hours for normal home network use, has a building wiring fault indicator, circuit breaker , power button that can also be set a multiple alarm settings that will alert you of a low battery and also to mute the alarm. This device is easy to use and set up for all your electronic network devices, glad to have this battery/surge protector for my internet devices. One tip of advice for safety: when you connect this battery back up in any of your house wall plugs , make sure that the building wiring fault indicator light is off, if it stays red at all times, your wall plug is not grounded or could have an electric problem, so either contact an electrician or just plug this battery device in a wall plug that will not make the red light indicator stays on.