Customer Ratings & Reviews

It works perfectly for what it is. The battery life is not as good as inwould like but for the model i cant really complain.

I wasn’t happy with my purchase because I got locked out of it and I took it to Apple and hide it wiped and it turned out to be a stolen or not really refurbished in the right way by Best Buy did me right by replacing it with a iPad ninth generation brand new only 64 GB, which is the downfall But I didn’t have to pay an extra dime so they will do you right if they do you wrong to start with but I still would buy from Best Buy over anyone else it all worked out in the end and as long as you stay calm, cool and collected when speaking to the manager of the store he or she will do you right

Works pretty good, especially for a pre-owned model

I've ordered this to use to take notes in college. These reviews are mentioning that the iPad arrived perfectly new, no damage, works great, etc. Lies. Although it's refurbished, it is not authentic as the pictures from the reviews seem. Mine arrived with its screen shattered, disgusting yellow to white stains in the back, and extremely dirty. You might say that "well what else do you expect from a refurbished iPad?"-- well I expect it to come with no product damages and clean in the package?? Anyways, I had to return it the next day at a nearby BestBuy store to get a better one with discounts from trading this turdish iPad in. Yeah, it's a complete waste of money lol.

Looks exactly as a new one no scratches no nothing the only thing is that charges slow but with a original charger everything changes for good

Great item for my toddler. Needed something affordable for the little one.

Came in the mail faster than expected. In perfect condition.

It’s defective. It charges slow and it charges only up to 40%. I just returned it

Works great but the corner of the screen is cracked but only on the white part and but didnt go into the part you actually use.. we decided not to return because of the reviews.. we may end up with one that dont work at all!

Wrong item was sent. 32GB and rose gold instead of 128GB and silver. First and last time I'm purchasing refurbished from Best Buy. After waiting for over a week for it to be shipped, they wanted me to return it and then wait another week for them to deliver the correct product. Ordered from Amazon instead and got the correct product the next day.

There's a defect if I'm seeing anything on the Apple tabet and loaded the battery just goes down never charges only charges with it off

I recently purchased a refurbished iPad 7th Gen (10.2-inch) from Best Buy, and I couldn’t be happier with the experience. The iPad arrived in excellent condition — no scratches, dents, or wear and tear at all. Honestly, it looks and feels brand new. It came with a charger and cable, and everything was packaged neatly. So far, the performance has been smooth: apps run well, the screen is bright and clear, and the battery life has been solid for daily use like streaming, browsing, and note-taking. No issues at all — everything works perfectly right out of the box. For the price, it’s a great deal, and I’d definitely recommend it to anyone looking for a budget-friendly iPad without sacrificing quality.

Purchased for the wife to give her a means to communicate after losing access to her phone when it locked up and unable to use, plus gives her a larger screen to view for reading ease. iPad works as claimed and suits her needs. Price was right at $137.xx for a refurbished device that works as good as a more expensive new one.

This is my third one I’ve purchased. The condition they come in is great, they don’t seem to have any physical damage done to the shell and they perform just like they are brand new. My son took off his case for some reason and knocked it off our deck while he was leaning over the railing and it fell 20’ to its death. Which is why I’m buying another one.

It will lag sometimes otherwise great for a college student. Battery lasts a good bit but honestly not enough so keep a charger in hand. For content viewing its pretty perfect no probs there, screen is great.

The IPAD received quickly. It is good quality and is working fine.

I was skeptical about buying a refurbished iPad, but this Geek Squad Certified 7th Gen iPad has been absolutely flawless. The device arrived in pristine condition — no scratches, no dead pixels, battery life is excellent. At 128GB, I have plenty of storage for apps, photos, and videos. The 10.2-inch display is crisp and responsive. For the price of a refurb, you genuinely get a like-new product backed by Best Buy's quality assurance. I've had it for weeks now and it performs just as well as a brand new unit would. Highly recommend to anyone on the fence about going the refurbished route — this is the smart buy.

Purchased this as a birthday girft for my daughter. She only needs it for streaming, occassional games, internet and iXL from school. It works like new. Its also my 1st refurbished buy. I thpically dont like preowned or refurbished because I don’t know what defects it may have. But this one is a good buy. Will definitely buy another one!

Great condition, no issues with battery life or processing speed for the task I needed it for. There is very little that is “durable” about any Apple product, but this meets the mediocre standard in that department the same a a new product.

I always buy my refurbished items at Best Buy. They are the best when it comes to refurbish I wouldn’t shop anywhere else. This is probably one of my 10th items that I buy. I hate paying full price for things.