Customer Ratings & Reviews

I bought this MacBook Air for grad school, and it’s been perfect for my needs. It’s incredibly fast, handles multitasking with ease, and never feels sluggish, even when I have multiple apps and browser tabs open. The size is ideal — lightweight, slim, and easy to carry around campus or toss into a backpack without feeling weighed down. One of my favorite things is the portability combined with performance. It’s powerful enough for everyday schoolwork, research, writing, and streaming, yet compact enough to take anywhere. The color is also beautiful and looks sleek and modern, which is a nice bonus. Going the refurbished route was a great way to save money without sacrificing quality. If I didn’t know better, I would never guess this wasn’t brand new. Best Buy really got it right by offering refurbished MacBooks that meet such high standards. I’d absolutely recommend this option to anyone looking for a reliable, high-quality laptop at a better price.

Bought this refurbished and couldn't be happier. Arrived in like-new condition (minus the original box) and included the Apple charging brick and magsafe connector. Machine itself is incredible - impossibly thin/light and ultra-fast, major upgrade from my previous Windows laptop. I love that it's instantly ready when I open the lid, zero load time to get back into an app.

I have my computer and It’s been amazing!! I believe in best buy and their support and help to their customers with products!!! Thank you so much.

Laptop appeared to be in great shape when it arrived. 1 month after the 90 day warranty, I opened it up and the screen was cracked. Wasn’t dropped or anything. Options were $550 to get it fixed (paid $800 for the MacBook Air), or $130 trade in credit. Complete waste.

Macbook had a bunch of smudge marks and came with no power adapter. I went back in person, and. The worker gave me some random USB C power brick. Computer works but i was under the impression it would come with the stock 35W adapter. False advertising

Laptop seems basically new with a battery at 100% health. Only problem was the accessories seem to be a random selection of what they have. Listing said a power adapter with two 30W USB-C ports and USB-C to MagSafe 3 cable. However I received a power adapter with one 60W USB-C port (which I think is better) and a USB-C to USB-C cable. After reaching out to the online chat, I was told they couldn’t really do anything online so they sent me in store to swap the cable. In store the nice employee just shrugged her shoulders and said she can’t help me unless I returned the whole order. Back to online chat after some very polite complaining they sent me a gift card to purchase the missing cable. If you don’t care about the accessories, then easy buy, if you do, maybe just be ready to complain

Works great! Fantastic battery. Satisfies my every need.

I’m so happy with the purchase. I was really worried buying a recertified laptop but took a risk for the huge savings. it looks and functions as if it was brand new and out performs my 2019 MacBook Pro

really good, no issues at all, good accessories and everything was up to date

Wonderful quality and hardly any noticeable wear. I will always buy my laptops pre-owned certified from now on! These things are so expensive but this was an easy way for me to afford a new Mac after living off a tablet for too long.

It was in great condition! System was smooth, the display was as promised, and it had no scratches

The computer came in like new condition and the battery was in perfect health, but there was noticeable wear on the screen.

Love it and works great. Trust geek squad refurbished.

so far computer super fast processor when i turn on login in its fast less 10 second

It is a great update to my 2013 macbook air - much faster! I did have to figure out some of the security features in order to access my gmail but works great.

It is like new. I enjoy the product it came with no scratches no marks.

Great condition and fast delivery Originals extras

Good purchase price for a solid item. Feel confident in Geek Squad certification.

Good purchase price for a solid item. Feel confident in Geek Squad certification.

Device arrived with a damaged screen, took it back to bestbuy, bought it with the idea that if anything was wrong that the certified warranty would be there to help, but no Bestbuy isn’t “MacBook Certified” so they can’t do anything to replace the screen, or the device. The only option was to return it, so basically the guarantee means less than nothing on this device, as well as any supposed “warranty”