Customer Ratings & Reviews

What an upgrade from an 8! The overall phone is not that much bigger, but with the full screen what a differnce. Looking forward to better photos and performance especially as 8 not compatible with 5G. Easy to swap

This phone was a really impressive buy had my doubts about it since it wasn’t brand new an all but this was a real treat and I am great full for this deal my wife was right

Excellent quality. As advertised. Love my new phone! My kids think I’m cool again Lol

There were no scratches or damage on the phone. It was almost new. My only problem was the charger that was attached was not from Apple.

It’s very clean, with a reasonable price and in good condition

I bouth this phone for my cousin , I was worried about having a bad follow up since he lives overseas and it was a conditioned unit, I haven't heard anything so far . Call him multiple time to check the phone work perfectly , good video quality when he makes his social media pictures. I recommend it for the quality and the price.

The phone came in a concerning off brand box and during the setup it had heating issues but once it was all setup there were no further issues. I’ve been using the phone for about a month and it’s worked with no problems, happy I decided on this upgrade.

Good condition very nice and clean best price love it

Bought this for my dad. Works great and he's really happy with it!

The IPhone 12 Promax that I bought from BestBuy was wrapped safely and it was in a good condition. I love shopping online at Best Buy because it very reliable and trustworthy.

Since i can remember i have purchased all of my phones pre owned from best buy. ALL have been in excellent conditon and have looked brand new. I have not been disappointed and i will continue to purchase all electronics with them.

My first buy on best buy not disappointed 100% good best screen ,batterie one top.

As of right now the phone works great I got it for my son

The phone was in good condition i am very satisfied

Good quality, it works very well and it looks new.

God quality. Nothing wrong with the phone. Great condition

Very good, but the face id so slow and anything out very good

This phone was in perfect condition no scratches on the screen the calls sound good.

Came exactly as described, can't even tell it's preowned.

Fantastic condition and perfect out of the box. Best Buy customer service and website was professional and helpful.