Customer Ratings & Reviews

The natural titanium is a pretty nice color. Phone is lighter than the 14 pro max. Seems fast. No issues purchasing through Best Buy. Would highly recommend.

If you’re used to an iPhone, this won’t be too different. Typical Apple quality and a more comfortable phone to hold than its past 3 predecessors. The titanium frame is nice and the phone is lighter in the hand, but it does discolor with fingerprints. Overall a nice phone, but the non-pro iPhones this year may offer better bang for the buck.

Not only has the product been a wonderful upgrade from my iphone 11, the customer service was amazing. Greg helped walk me through the best deals and upgrade for my personal situation/lifestyle. Overall, great experience and I have been enjoying my new phone with great features. The zoom ability has been fun to experiment with and the camera quality itself is outstanding. The titanium feels more durable compared to the prior glass versions. I have seen too many people’s phones shatter because of that. The only minor bugs I’ve come across so far is that this phone will sometimes take a second to turn on. It has happened only a couple times, no reason for concern right now. I may just have to reboot as I haven’t powered it off since I got it. However, I only recently got it a couple weeks ago. If this lag continues to happen after turning it back on, I may ask someone what the problem is. I do also wish they had more color options, but that was not going to out-way my choice over the quality, in comparison.

I absolutely love my new phone. It was easy to set up once I was connected to my home WiFi. The hardest part was probably setting up Verizon through the Best Buy app. I had to log in more than 10 times. But once it worked everything was as smooth as butter. My phone looks exactly like the description and pictures. And I am a very happy customer. Thank you so much Best Buy for making this process very easy.

Lots of great features, easy set up, even able to transfer work accounts with easy access, also helped with passwords

This is amazing coming from a guy with disability I’m really happy with my iPhone 15 pro max, I can now use a phone with bigger screen and go back to school with:)

It was delivered much earlier than the expected delivery date. So far, the condition is perfect so I am delighted!

I am still learning the iPhone I feel this was good business move for me investment so far so good .

I miss some of my old features. I enjoyed the thumbprint sign on with the ability to easily see running apps. The swipe from the bottom is bot always accessible.

There are no words for a recipe, no imagination can imagine it, nothing is impossible

The new iPhone 15 Pro Max is another solid release from the brand. The rounded edges and the lighter titanium feels comfortable in the hand…a bit more than the previous 14 Pro Max. iOS 17.0.2 has been running smoothly so far although those that tried to setup earlier in the day via iCloud may have run into issues (which was quickly addressed with the iOS update and prevented others from experiencing the issue thanks to the ability to update the iOS before reaching the data transfer step). Unless you’re coming from a much older iPhone and iOS version or from a completely different device the interface is familiar (especially if you were able to update to iOS 17 at release on a prior device). The change to USB-C is going to be welcomed by many but will cause annoyance for those that have to invest in extra cables and/or a USB-C charger. It does afford you having everything or almost everything in the ecosystem share the same charging method. The cable that comes with your phone now has a woven textured cover versus the rubber most are used to. Only time will tell if this will hold up better for those that may have experienced issues with the old ones (like splitting and exposing the wires). The old usb-c ones will still work so if you have them you don’t have to be in a rush to buy additional cables. The camera is a nice upgrade and additional setting options that you will want to take a little time to adjust to your needs. Bringing Devices Together feature has worked well so far to quickly share photos and files with another iPhone…as a quicker way to do AirDrop. You can turn it off if you’re not comfortable with proximity sharing and prefer to manually use AirDrop. The Action button that replaces the silent/ringer switch you’re accustomed to works well. You can opt to keep it at its default to switch between silent and ringer (instead physically moving the switch you just press and hold for a quick second to switch between the 2 options) or customize it to whatever would be more purposeful for you. The blue titanium color is just a hint of blue that is a little more subtle than some may expect but is still nice. I wish the Deep Purple color that was available with the 14 Pro series would have carried over to the 15 Pro series though. If you have the 14 Pro Max you won’t see a ton of changes and may be a little underwhelmed if you’re looking for a significant upgrade. But if you feel like your 14 Pro Max is a little heavier than you would like you will definitely be able to feel the difference. Ultimately I don’t think you would be making a bad decision if you upgraded but you could completely stick with the 14 Pro Max without feeling any serious FOMO.

My wife was looking to upgrade to the newest iPhone, because she's had the XS since it came out in 2018. She's certainly not a power user, so her phone was fine. But this was a pretty significant upgrade for her. The bigger screen, nicer camera and faster processor were all noticeably better. She did like the new silent button better than the old switch. I explained it can do other things, but she didn't care about that. One thing to note is that no matter how you do your backup and restore, you will have to log back in to all of your accounts on the new device. So make sure you have your passwords handy for everything. Most transferred via keychain, but some did not. Backup any of your game saves to whatever cloud service they use (Facebook, Google, X, etc.), because the majority of her saves didn't carry over. Pretty much all 1st party apps were fine, almost no 3rd party transferred via apple backup/restore. With all of that said, there are some minor annoyances. The "dynamic island" is gimmicky and takes up 5 or 6 times more screen space than if it were just a hole punch. The battery is good, but not great. Depends on how you use it. Looking at many online reviews, the glass back is very fragile, so she is very fearful of using it without a case. and the camera bump is massive and equally fragile. Do yourself a favor and pickup the Spigen camera protector and a nice tough armor case. I also got the Spigen glass screen protector and the install was amazing. No bubbles and looks very protective. As far as functionality, I don't see it being much better than my Son's iPhone 13. Slightly snappier, but the camera is not noticeably better, the screen looks the same, the apps look and work the same, so I don't know if that would have been worth the upgrade. Overall, happy with the purchase, especially with the trade-in discounts with Verizon. Best buy, of course, did a fantastic job throughout the process. Their staff is so knowledgeable and helpful when you need it. Don't waste your energy searching online for fixes that may or may not work. If you are a total member, just take your phone in and get the help you need.

Such a great device- nice weight, beautiful screen resolution and charges very fast. Speed is fantastic and camera gives beautiful resolution! USB-C charging and mag safe capabilities give versatile charging options. Battery life is great! The programmable function button above volume keys makes it easy to customize your phone- I programmed mine to go into focus mode and automatically silence alerts at the touch of a button.

Upgraded from the 12 pro max 256gb, and well honestly there was no reason to upgrade really besides me getting more storage and usb c which is what I was after. 1 cord finally for all my devices. If you don't care about usb c and have an 11pro or pro max or newer there is really no need to upgrade. Changes in speed by most of us normal consumers will never notice the difference. The camera is a little better then my 12 but I do mostly video and the camera's record excellent video's regardless so I don't really notice a huge difference. The batterylife is way better then my wife's 14 pro and screen is smoother then the 11's and 12's but I could go back to my 12 ( if it had usb c ) and still be just as happy with it day to day. If your phone is broken or you just want to tell people you have the newest Baddest iphone then this is the way to go the max has the extra zoom camera on it as the regular pro dosen't.

First let me start off with this caveat. If it wasn't the fact that I thoroughly enjoy folding phones, this iPhone 15 pro would never leave my pocket because of what it can do. I used to be a massive apple fan, and I still am, it's just that instead of doing something that blows your mind away Apple tends to make incremental upgrades to perfect your product, which isn't a bad thing. After watching apples event I decided to go back and check out the phone. I also bought one for my wife. Check it out for a spin for about 2 weeks before I returned it. Now that isn't to say that it was a bad purchase. Actually it is the best iPhone Apple has ever made. Especially when it comes to photography. I took some pictures of my son with special needs as we took him to a pumpkin patch to figure out his pockets all the improvements have made in the lenses and the additional zoom which was well overdue, this was a joy to use. I got it in the latest shade of blue and it looks really good. Again, because I like running multiple applications at once and at the same time as well as the advantages that folding phones offer, Plus I recently picked up the latest manufacturers phone that can fold, I just can walk away from the disadvantage of having a slab phone. With that being said, if foldable had not caught my attention this is a definite keeper and I would highly recommend it to all Apple users to upgrade if you have a 13 and older.

I really like this phone. I had a I Phone 12 and I thought that was nice! This one is Awesome! Apps load so fast, camera takes such Perfect Pictures! I even have to turn the volume down it turns on so high! I’m sure there are a lot more things to like however I haven’t explored enough yet. O I do not have to charge it all day!

Upgraded to the iPhone 14 Pro Max from an iPhone 12 Pro and I’m very glad I decided to upgrade. The camera is amazing. And the new design is very sleek. I love it. So many added new features. And the battery life is amazing even with the ton of apps that I have constantly running in the background.

Very nice phone with powerful cameras. The pro max 15 is little bit lighter than the pro max 13 I used to own. It has a very nice speaker that can stand alone when listenning to music or watch movies on the phone. The iOS processor is a lot faster than the 13. The only drawback is the camera sometime automatically shut off during a filming process. Overall it's a good purchase.

I have been a iphone user for several years. I don’t typically get to excited about upgrading but I have to tell you, I could not be more pleased with the design, feel and weight. Gotta love that action button!

Lighter than previous model. The natural titanium color is nice. The new iPhone pro max is awesome upgrade coming from Samsung phone.