Customer Ratings & Reviews

I’ve owned several iPhones over the years, but the iPhone 16 genuinely feels like a huge step forward. From the moment I turned it on, everything felt smoother, faster, and more refined. Apps open instantly, scrolling is flawless, and multitasking is effortless. It just works exactly how a premium phone should. The camera is what impressed me most. Photos come out sharp and vibrant without needing edits, and night shots look incredibly clear. I’ve been using it for social media and everyday pictures, and the quality honestly looks professional. Video recording is also super stable and crisp. Battery life has been another big win. I can go a full day of heavy use without stressing about charging. That alone makes it worth the upgrade. The design feels sleek and comfortable in hand, and the screen is bright and beautiful whether I’m watching videos or gaming. I ordered through Best Buy and the experience was smooth from start to finish — fast delivery and easy setup. If you’re thinking about upgrading, I can confidently say the iPhone 16 is worth it. It feels future-proof and premium in every way.

I am very satisfied with this iPhone. The design is elegant and lightweight, and it feels high quality in the hand with an attractive finish. The display has very vibrant colors and excellent sharpness, making it very comfortable for watching videos, using social media, and working on the phone. Performance is one of its strongest points: apps open quickly, it doesn’t lag, and it runs smoothly even with multiple apps open at the same time. The battery delivers stable performance for daily use, allowing me to get through the day without issues under normal usage. The camera takes very high-quality photos, with great detail and natural colors, both in daylight and in low-light conditions. In addition, the operating system is intuitive, secure, and regularly updated, which provides a lot of long-term confidence. Overall, it is a reliable, powerful, and well-balanced smartphone. I highly recommend it for anyone looking for a durable phone with strong performance and an excellent user experience.

Great phone overall. Fast performance, excellent camera, and good battery life. The only downsides are the 60Hz display and limited storage on the base model. Still very reliable and worth it.

I’m very pleased with the iPhone 16. It feels fast, responsive, and the display is clear and sharp. The 128GB storage is good for everyday use, and the Ultramarine color looks really nice in person. It handles apps, photos, and daily tasks smoothly, and it gives that premium Apple feel. Overall, it’s a great phone if you want reliable performance and a modern design.

I’m obsessed with my new pink iPhone 16! The color is even prettier in person—soft, elegant, and unique without being too flashy. The phone itself is super fast, the camera quality is amazing (especially in natural light), and the battery lasts all day with no problem. It feels really premium and lightweight at the same time. Definitely one of my favorite purchases—worth it if you want something stylish and powerful!

I really love this iPhone, the camera is amazing, love the size, color and all the new functions. Love to have it every moment in my life. Thankful to Best Buy to make it possible, the experience in your stores is incredible, excellent customer service. Love you guys!

The iPhone 16 is a solid upgrade with a powerful A18 chip, improved battery life, and a fantastic camera experience. The new Camera Control button is a game-changer for me,making it easier to capture stunning photos and videos. With up to 22 hours of video playback, you'll have no trouble getting through a busy day *Key Highlights:* Design_: Sleek and stylish with bold color options Performance_: A18 chip delivers fast and efficient performance Camera_: Excellent main camera with macro capabilities and improved low-light performance Battery Life_: All-day battery with faster wired and wireless charging While it's not a massive upgrade from the iPhone 15, the iPhone 16 is a great choice for those looking for a premium smartphone experience. If you're upgrading from an older model, you'll appreciate the improved cameras, performance, and battery life

Easy setup, smooth performance, and excellent camera quality. Battery life is strong for daily use, and the phone feels well built. I would recommend this to anyone looking for a reliable iPhone without paying for the Pro model.

The phone was in excellent condition and at a good price. Nice color! I haven’t had a single problem with it. I love Best Buy.

The phone is great! I love the photos i am able to take withh it. I have smaller hands and this phone fits wonderfully! The color is beautiful too.

Sleek design, super smooth performance, and the camera quality is outstanding. Setup was easy, and Best Buy’s pickup experience was fast and hassle-free.

I am a long-time iPhone user and recently traded in my iPhone 12 mini for a new iPhone 16. The camera upgrades alone were worth the upgrade, but I am particularly happy with every aspect other than the fact that it is a bit difficult to hold onto without the aid of a pop socket handle if you have smaller hands, as I do. The charge holds for 2+ days of normal usage.

This phone works really well for me. It runs smoothly, the battery lasts a long time, and the camera quality is better than I expected. Overall, I’m very satisfied with it

I like this product because the battery life is great, the color I love it, the camera it could be better but it’s good

I’ve had a 13 pro max for YEARS but this 16 is great, I love the size and all the upgrades I have with this version. My 13 pro max battery life was so bad so I love that I don’t have to charge the 16 as much

Great iPhone and great price deal brought on Black Friday, a great choose of colors design is nice and performs well with great battery have had it for a few weeks now. Recommend for normal phone use

Beautiful color, great phone , eSIM card is great update and it has different charger. great Christmas gift for teens I like the display screen it’s great for normal daily use :)

[Employee of bestbuy] The phone is so pretty and i received it unlocked!It has a great new features and ai technology and fast! i was able to get it within a few hours if ordering it

Great camera, fast internet speeds, and overall excellent performance. I’m very happy with this phone and would definitely recommend it.

Very good phone and its camera is very good also the battery