Customer Ratings & Reviews

The iPhone 16 has truly impressed me from the get-go. The design is sleek and modern, with a comfortable feel in hand. Performance-wise, the device is incredibly responsive, thanks to its upgraded chipset, making multitasking seamless and efficient. The camera system is a standout feature, delivering stunning photos with vibrant colors and impressive low-light performance. Battery life is robust, easily lasting through a full day of heavy use. Overall, the iPhone 16 delivers a premium experience that lives up to the Apple legacy.

This phone exceeded my expectations. The performance is fast and smooth, the display looks great, and the battery life easily lasts all day. The camera quality is impressive, especially in low light. Overall, I’m very satisfied with this purchase and would definitely recommend it.

The iPhone 16e works great! I know that there was some hesitation about the camera quality, but I have no complaints at all. I think the 16e is a nice option for people who don't want to sacrifice quality, but also pay a bit less than the more expensive options for iPhones.

Good iphone 16e with siri updated connecting with chat GPT ai .Good price with the features i needed. Battery last long. Fit in my pocket.

Quick delivery!! I love my new phone, it was a big upgrade from my old phone. Great camera quality and good size!

My niece really enjoyed the phone. Gave it for her birthday. The pick up process is a breeze at Mission Valley store. Wish it had an option for a gift wrap to save tim during the rush. She said that the phone serves its purpose. Very clear camera and overall apple intelligence is a gae changer. My gen alpha is happy.

The Iphone 16E is one of the best smart phones i have purchased is 22 years. It is fast and snappy on the verizon network. The 16E is smooth and is the best of Apple products to date.

Love my new iPhone! Takes great pics! Wish I had traded sooner.

I need a smartphone for a gift, and Best Buy has the best deals, like the unlocked phone I bought that made the perfect gift.

Excellent Iphone, my dagthers are berry happy whit this model

Excellent phone works great nothing wrong with it. Really happy with my purchase the camera, the battery, everything is great on it thank you.

I love my new phone I needed an update. Excellent customer service from Best Buy employees

I purchased his phone from my daughter for Christmas was able to activate it through my phone services with ease.

I purchased the Apple - iPhone 16e 128GB - Apple Intelligence (Unlocked) - White as a gift for my mom. Before buying, I specifically asked multiple times whether this was a SIM-free, fully unlocked phone. The salesperson assured me that it was. To my shock, after gifting the phone, we realized it is not unlocked. It shows clearly in the settings: Carrier Lock: SIM locked We were unable to connect to any operators outside the U.S. This defeats the entire purpose of buying an “unlocked” device. Here are the phone details: Purchase Date: Nov 11, 2025 Order Number: 0393 070 1460 111125 Model: MD0W4LL/A – SKU: 6507524 EID: 89043052010008889724021370256063 IMEI1: 351811690415273 IMEI2: 351811690027245 Carrier Lock: SIM Locked I even contacted customer support and was told to physically visit a Best Buy store — which is not a practical solution, especially when the device was supposed to be carrier unlocked right from the start. Reference ID: 367026600 — so I don’t have to explain everything again. Extremely frustrated. This is misleading advertising and wasted time, especially when it was bought as a special gift. I expected better from Best Buy. I can provide screenshots and proof.

My box arrived tampered with and the phone had been stolen! Best Buy refused to replace it and I received no resolution to the issue and after several attempts they told me to contact my local police and they wouldn't help either. I spent over $600 and I am without the phone feeling cheated and extremely disappointed in Best Buy. Do not order online but go to the store if you don't want this to happen to you!

I bought the iPhone 16e 128GB for my child, who is currently in high school, and it has been a great choice. The phone is fast, smooth, and very reliable for everyday student use — texting, calls, school apps, email, web browsing, taking photos, and watching videos all work flawlessly. Performance is more than sufficient, and everything feels responsive with no lag. The size and design are practical, easy to hold and carry in a backpack or pocket. Battery life easily lasts through a full school day, which is important for a busy student schedule. The camera quality is excellent for capturing school activities, projects, and everyday moments. The 128GB storage is a good balance — plenty of space for apps, photos, and videos without worrying about running out too quickly. Parental controls and Apple’s ecosystem also provide peace of mind and make it easy to manage screen time and usage. Overall, this is a very solid iPhone for a high school student — dependable, easy to use, and powerful enough to last for several years. Highly satisfied with this purchase and would definitely recommend it for families looking for a dependable student phone.

I purchased the iPhone 16e for my father, who is over 65 years old, because I was looking for a smartphone that is reliable, simple to use, and not overwhelming for someone who only needs the basics of a phone. His main uses include listening to music, browsing Safari, watching YouTube videos, and occasional calls and messages. The iPhone 16e has turned out to be a great fit for those needs. The phone feels very fast and responsive in everyday use. Apps open quickly, scrolling is smooth, and there is no noticeable lag when switching between tasks like YouTube, Safari, or music apps. The interface is clean and familiar, which makes it easier for someone who is not very tech-savvy to adapt to it without confusion. One of the biggest advantages is how simple and intuitive the iPhone experience is overall. The layout is straightforward, the icons are easy to recognize, and features like Face ID, Siri, and Apple’s built-in apps make daily use very convenient without needing much setup or troubleshooting. For media consumption, the display is bright and clear, and sound quality is good enough for music and videos without needing external speakers. Battery life has also been solid for a full day of typical use, which is important for someone who may not want to charge the phone constantly. Overall, the iPhone 16e is a very reliable and user-friendly device. It offers strong performance, simplicity, and a smooth experience that makes it especially suitable for older users who just want a phone that “works” without complications.

I’ve been using the iPhone 16 (128GB) in White for a few weeks now, and it’s been an outstanding experience. The design is sleek and premium, and the white finish looks elegant and modern. Performance is incredibly smooth—apps open instantly, multitasking is effortless, and the phone feels fast no matter what I’m doing. One of the biggest highlights is Apple Intelligence. It makes daily tasks smarter and more efficient, from writing assistance to better photo organization and suggestions that actually feel useful. The camera quality is excellent as expected from Apple, with sharp photos, great color accuracy, and impressive low-light performance. Battery life easily lasts a full day, even with heavy use. I also appreciate that it’s unlocked, giving me the flexibility to use it with any carrier. Overall, this is a powerful, reliable, and polished device. Highly recommended if you’re upgrading or switching to iPhone.

I’ve been very happy with the iPhone 16e 128GB in White. The phone is fast, responsive, and handles everyday tasks with ease. The battery lasts all day, and the camera takes clear, vibrant photos. I also love the clean white design and comfortable feel in hand. Overall, it’s a great value and a reliable smartphone for daily use.

I replaced my old phone with this one and it is great. I like the facial recognition and it is fast. It charges quickly, has a great camera and the battery life is excellent. Great bang for the buck when on sale.