Customer Ratings & Reviews

The iPhone 16 Pro Max is a phenomenal device that exceeds expectations in every way. From the moment you pick it up, the premium build quality and sleek design are immediately apparent. The titanium frame feels durable yet light, and the new edge-to-edge ProMotion display is simply stunning—bright, vibrant, and buttery smooth at 120Hz. Performance is lightning fast thanks to the A18 Pro chip, handling heavy multitasking, gaming, and creative apps without a hitch. Battery life is another standout feature, easily lasting an entire day of intense use, and the new ultra-fast charging is a game changer. Apple’s camera system continues to raise the bar. The enhanced 48MP main sensor and improved low-light performance capture photos with incredible detail and dynamic range. The cinematic video mode and upgraded telephoto lens make this phone a powerhouse for creatives and content creators. Integration with iOS 20 is seamless, offering smart AI features, privacy enhancements, and smooth operation across the Apple ecosystem. Overall, the iPhone 16 Pro Max is the ultimate flagship smartphone—powerful, elegant, and packed with features that make it well worth the investment. If you want the best iPhone experience to date, this is the one to get.

I love the new design, the shape, the larger screen, the much longer battery life. The camera controls are just as amazing. All of the new features are so easy to use. The ability to erase and remove things from photos works awesome.

The Apple iPhone 16 Pro Max is the ultimate powerhouse smartphone for users who prioritize maximum screen real estate, top-tier video capabilities, and exceptional endurance, featuring a massive 6.9-inch ProMotion OLED display with micro-thin bezels, an upgraded triple-camera system anchored by a 48MP ultra-wide sensor with 4K at 120fps recording, and a blistering A18 Pro chip that easily delivers a day and a half to two days of heavy battery life. However, its huge footprint and 227-gram weight make one-handed use and pocketability tricky, the new physical Camera Control button can feel awkwardly placed, and charging speeds still lag behind key rivals. Ultimately, if you want the absolute peak performance and screen space it is unmatched, though anyone seeking better ergonomics will get almost identical features, cameras, and speed in the smaller 6.3-inch iPhone 16 Pro.

The iPhone 16 may not have one big knockout feature. But Apple's new iPhones find small and clever ways to bring a bit more speed and efficiency to our everyday lives, as I found during about a week of hands-on testing. Between the new Camera Control key for quickly snapping photos and adjusting shooting modes, the Action button for programming shortcuts, and the upcoming notification summary feature in Apple Intelligence, everyday tasks feel a little faster and less tedious on the iPhone 16 -- and not just from a processing power standpoint.

Its a great iPhone. If you are have iPhone 13 or below. The upgrade is worth it. It has faster processor and much better cameras. You'll definitely see the higher brightness and 120hz refresh rate of the screen.

This Item is soo well worth the purchase. The battery life in itself is amazing , so many different features. Getting into bestbuy themselves i feel was 1 of the best options i made the purchasing process was sooo easy and quick im sure to do it with my next purchase ! GET YOUR GIFT ! happy holidaysss !

First Pro Max so super excited with the bigger screen. If I’m being honest, the camera button is kind of gimmicky, it’s nice but going to the control center was never a problem. I do think the action button is better over the switcher, it has more options and it doesn’t get dirty.

I love how Apple puts in so much detail into an iPhone. This is one of my favorite phones that I’ve purchased under Apple

I upgraded from a 13 Pro Max and I do not regret it. This phone is SO much lighter, and the screen is bigger. So far I’ve been loving it. Picked it up on release day. The desert color is beautiful as well!

Amazing! Great upgrade from 12pro. Great camera amazing

I’m so glad I went to Best Buy to get my new phone! I’ve never been before because I usually get them from the Apple Store directly or go to my carrier, but this time, I went to Best Buy, which was the best decision I’ve ever made! I not only got my new phone, and they had all of the colors, but when I got it, they also gave me a 100-dollar gift card for the future, and it was Black Friday, too! I was in and out but also satisfied! Again, thank you so much, Andrew!! ❤️

It’s a beautiful color and the camera is great and works wonderful

had 12 pro max and this is so similar but with a better camera

Perfect upgrade from IPhone 13 Pro Max. Way lighter and faster

My first iPhone from switching back from Samsung and I love it!

Great phone great customer service fast and reliable

customer service from Rafe was fantastic, he aswner every question, we left ATT at 9:30 am and very unhappy how we got service so we went in best buy at 10:00 am and Rafe greeted us and left with two Iphones 16

Great phone have no complaints if I had a choice to buy again I definitely would

I had amazing service when trying to buy my new phone! They helped me get through the entire process, it was quick, easy and successful! Thank you to the Best Buy of Columbia!

Me encantó, es mi primer iPhone y en serio lo amo la mejor compra definitivamente