Customer Ratings & Reviews

I’ve waited to get a new phone and was so excited to get this phone but first night on charger got WAY too hot! Battery isn’t lasting long it definitely wasn’t worth the wait!!!

The iPhone 18 Pro Max 512GB in Burgundy is incredibly fast, with stunning performance and a vibrant display. The camera system captures professional-quality photos and videos, and the large storage easily handles all my apps, photos, and 4K content without slowing down

I usually stick entirely to my Samsung Galaxy S25 Ultra, but after getting my hands on the iPhone 18 Pro Max, I have to admit that Apple really knocked it out of the park this time. The first thing that hits you is the size. The 6.9-inch screen is massive, but because they shrank the black borders around the edges, it doesn’t feel like you’re holding a cinder block. The screen gets insanely bright, too—I can be out walking Ohana in direct sunlight and still read my texts without squinting. For me, the battery life is the real game-changer. I am constantly on my phone, and this is the first device I’ve used in a long time where I genuinely don't have to worry about packing a charger for an overnight trip. It easily lasts two full days of texting, scrolling, and streaming. When it finally does die, plugging it in for just 15 minutes gives it enough juice to get through the rest of the day. The camera is just fun to use. I took it out to Silver Dollar City last weekend, and the pictures look incredible without needing to mess with any settings. They added a new mechanical lens feature that physically adjusts to the light, which basically means your low-light shots and portraits look wildly professional, perfectly blurring the background while keeping the subject super crisp. Surprisingly, the biggest upgrade isn't even the hardware—it's Siri. Siri is actually helpful now. Instead of just giving me web links when I ask a question, it can look at what’s on my screen and understand what I'm talking about, or pull up specific details from my emails and messages to automatically set up calendar events. If you are rocking an older phone or are on the fence about switching over from Android, this is the year to do it. It’s definitely a pricey, heavy phone, but the battery life and the much-smarter Siri make it entirely worth the upgrade.

I absolutely love my new iPhone! I had high expectations when I purchased it, but after finally getting my hands on it, I can confidently say it exceeded them. The design is beautiful, the display is incredibly sharp and vibrant, and everything runs so smoothly. The camera quality is amazing, and I’m especially impressed with how fast and responsive the phone feels. The overall performance and premium feel really make it stand out. Although it’s definitely an investment, I’m extremely happy with my purchase and have no regrets. Apple really did an amazing job with this one! I would absolutely recommend it to anyone considering an upgrade!

I have always loved apple and always used it. This phone is amazing and the new smaller dynamic island makes such a big difference

After running this iPhone 18 Pro Max for about three weeks, I can say that I like the unit. The phone runs better than my 15 Pro Max, and the new iOS seems snappier (makes sense). I have been able to take a few low light pictures and I can say that the aperture control works nicely. Other than that, it's an iPhone. Expected quality delivered.

at first we were hesitant of not going to a Verizon Store and worried Best Buy was going to be more Expensive, IT WAS A TOTAL Game CHANGER ! the Reps were absolutely Awesome, and EXPLAINED everything to us, Plus THEY HAD THE PHONES IN STOCK>>>> WHICH NO One in TOWN has them,,, AND we were able to do FINANCING through VERIZON... I only had to pay the Tax... THANKS BEST BUY>..

Mohamed Saidou Barry I love this company is the best

I use my extensively for business, ie, email, documents calls, video conference etc. With my Galaxy fold 6 by 2pm i was at 15%. This pro max i go to bed with 50%. All my apps work smooth. Apple voice to text is 1000% better than google. Nothing more you can ask from a phone.

I upgrade my iPhone every year. The iPhone 18 Pro Max’s battery life is far superior to the iPhone 17 Pro Max from last year! Knowing that much hadn’t changed from the previous year - I was planning on holding off on upgrading, but I’m glad I didn’t!

My new main device for years to come. Color is great size and feel quick and snappy. My first pro max anything top model off the shelf love it. Switching from Galaxy S22+

The display on the new iPhone is exquisite as compared to my previous, as well, the cpu chip in this phone gives the smoothest experience I’ve ever had on a modern day smart phone.

The phone is great, I love it! The process took over 4-hours to do a transfer from one iPhone to another. This is the first time I completed such a transaction at Best Buy and ultimately decided to do so only because of my total plus membership. However, the time it took was frustrating, numerous calls to Verizon, the in-store Verizon rep had to ask many questions, and each step seem to be at a snail's pace. Honestly not sure I would complete another phone transaction at Best Buy again. Additionally, it should be noted that I arrived at the store when they opened therefore, they were not busy and I was the first customer they assisted. I am going to check "Yes" that I would recommend this product fully due to the phone and not the in-store process.

Recently got this after spending 10 years away from apple, so glad I switched back I have no issues whatsoever and will be getting further into the ecosystem

You can feel the a20 chip working to the max. Quick response, no lag, it’s the new standard. Great camera detail as well.

I love the camera quality and the AI stuff that you can do on the phone. Definitely a big upgrade from my 14.

Love the phone. Battery is amazing and Best Buy service was prompt. Would get my phone from them again.

I love the new iPhone 18 Pro Max! I had a 13 before, so this was a huge upgrade with a lot of new features. Very happy so far!

Good quality camera battery stays longer without have to charge it

nice. very pretty. Not all data transferred. some glitch on message app