Customer Ratings & Reviews

Really good condition and came in good packaging in love!

This is a fantastic refurbished Mac! I’m giving it 4 stars only because it’s a little slow during updates. Other than that, it’s been excellent, and I really appreciate all the extra add-ons Best Buy included with my purchase. Overall, I’d definitely recommend it to a friend. Case purchased separately.

This laptop is the best purchase ever for me I have been using it for the past 6 months and absolutely no regrets from this amazing purchase Best Buy is my go to when I want the best.

I’ve been using a 2018 MacBook Air for college, and honestly, it’s been a really solid experience. I didn’t go into it expecting anything amazing since it’s a refurbished model, but it genuinely feels like a brand-new laptop. Everything from the keyboard to the screen and battery life has held up way better than I thought it would. I mainly use it for schoolwork—writing papers, doing research, watching lectures, and keeping track of assignments—and it handles all of that without any issues. It’s lightweight, which makes it easy to carry around campus, and the battery lasts long enough to get me through most of the day without stressing about finding an outlet. There have been plenty of days where I’m jumping between classes, the library, and home, and it’s just been reliable the whole time. There was one time during midterms when I had multiple tabs open, a couple documents running, and music playing in the background, and it still kept up without slowing me down. That’s when I really appreciated it, because the last thing you want during a stressful week is your laptop lagging or crashing. Overall, I’d say the 2018 MacBook Air is a nice computer—simple, dependable, and perfect for everyday use. It might not be the newest or most powerful machine out there, but for a student like me, it does exactly what I need it to do. And considering it’s refurbished, the quality has honestly impressed me.

Overall, I'm happy with my new device. It fills my need for another machine, but I've encountered some challenges. Pros: Screen quality: I like the display! It's crisp, perfect for streaming, browsing the web, and working on documents. Cons: Slow browser: Unfortunately, the browser feels sluggish when first opening it and can be slow to load pages. Third-party app and cloud storage issues: Connecting to some of my third-party apps and cloud storage accounts has been a frustrating experience. I'm hoping for smoother integration in the future. Learning curve: There are some quirks and nuances to this specific machine that are taking some time to get used to. I hope these issues can be resolved with updates or through further exploration.

It is a good laptop it has finger identification for easy access to the laptop and it is very portable can bring it anywhere and whenever you want. Overall it was a great gift for Christmas

It functions very well and does everything I need it to do once it was updated. It took a long time to update.

If you need a computer that wont break the bank and is still very usable best buy’s refurbished line is the way to go. My macbook has been working amazingly and i got it within a week! Highly recommend

I purchased a "refurbished" item hoping to get a good product at a better price than new. I didn't need something new or expensive, just similar to what I use at work that I could use at home for bill pay, facebook posts, etc. Outwardly the unit looked fine. However, there were several keys on the keyboard that did not work well, or work at all. I am actually old enough that I can "type", and can do so fairly quickly, so this was an annoyance: having to hit a key multiple times to get a character out of it. Thankfully Best Buy let me return the item as well as refund the software I had purchased for it.

Oh my goodness Best Buy does such a amazing job making sure that even a pre owned item is in premium working condition. Even the battery life is top notch on this bad boy. Thank you Best Buy for outstanding quality!

the macbook is great perfect for school highly recommended battery life is good had it for about 2 months now everything still works perfectly i came with a few minor scratches but u could barely notice it other than that best purchase i made yet

Good condition and functioning well. Highly recommended.

excellent ptoduct which performs very well surprisingly.

Love shopping the refurbished MacBooks at BestBuy.

Very good PC my son is really happy with this especially coz his is in college and hi need this for everything about the class

Works perfectly! Definitely worth it! Would buy again.

The Macbook is good no problems so far only thing is that the charger broke a couple days after receiving it. All in all the macbook is really good for a good price.

I needed a new computer, because my older Macbook wouldn't hold a charge. I was able to purchase a pre-owned computer that had been refurbished. I'm confident that I made the right choice when purchasing a computer for my schooling needs.

It was perfect, Delivered early , good condition my daughter was super happy

i love this laptop! best one ive had since my out dated macbook