Customer Ratings & Reviews

The Phone was in excellenr condition, no scratches at all, the battery was a top level, and the device worked perfectly. I’m very happy with this purchase— it was a great buy!

The phone has no scratches, battery health is 100%, and it works like new. It’s fast & very convenient. The camera is lovely too!

Let’s first talk about the delivery, it only took 3 days with standard delivery for me. Which is nice. Next is the phone quality, 10/10! No scratches and the speakers and charging port are super clean, 5 stars. Lastly is the battery life, the most important thing to most people when buying a used phone. It’s was 84% when I received it, which isn’t super bad but isn’t the best I was hoping for at least 90% but that’s fine. I’ll put photos of the phone and box it came in. I’ve been using this phone for about 2 months now and no issues whatsoever. I would recommend it :)

I recently purchased an iPhone 15 online from Best Buy, and I’m extremely satisfied with it. The phone delivers excellent performance, a sleek design, and impressive camera quality. The display is vibrant and smooth, and the battery life lasts all day. Ordering from Best Buy was easy and reliable, and the delivery was quick. Overall, I’m very happy with my new iPhone 15 and highly recommend it.

Pre-owned iPhone 15 has been working well so far. I have not had any issues. Good battery life when I got it.

Excellent phone. Actually it came in with a 100% battery and no scratches like a new one. I love it

Everything works well but I don’t know what I was expecting with the battery life. I checked immediately and saw that the max capacity was 85%, a bit disappointing but makes sense for a used phone. Also, very minor scratches (on back, not the screen) were present on this “excellent” phone, but I’m putting a case on anyways. Just be aware of what you’re signing up for

From the moment I arrived until now it has worked well. Yes it is in good condition, battery arrived at 95% and minimal detail in the upper right corner.

My new phone came exactly as described if not in better condition than I expected since it was refurbished. I love it and have had zero issues. I use Red Pocket as a provider & had no issue switching my SIM cards, which was something I was concerned about originally.

The phone came in pristine condition. I’m very pleased with it.

I really like the phone. It is easy to use especially for me i moved from android to iPhone. It works perfectly

No original box but that’s okay. Works great! No issue and saved money getting it as refurbished. Super cute pink color. My daughter loves it.

Good conditions and really works at 100, very good purchase

Excellente item, everything was perfect conditions and functional after 2 months

I desperately needed a new phone after I broke mine. I’m a college student so you know that means short on funds. Best Buy has the best deals for used phones still in literally perfect condition and the best finance option ever. I would’ve been broke or without a phone if it wasn’t for Best Buy.

This iPhone is in excellent condition and works perfectly!

Very happy with my purchase. Shipped quickly, packaged well. Been using the new phone for two weeks with no issues. Battery is in great shape and no cosmetic issues. Definitely recommend.

very good product excellent quality recommend thank you very much

Bought this Phone for my daughter. Only charges up to 80%.. always freezes.. and wont accept face ID. Unfortunately my daughter was not home when I bought the phone.. so BestBuy says I cant return or exchange it.. $600 gone just like that. Will definitely not be buying phones here..

I recently purchased the pre-owned "Excellent" condition iPhone 15 5G 256GB in Blue, and I couldn't be more satisfied. As someone who was initially hesitant about buying a pre-owned device, this experience has completely changed my perspective.