Customer Ratings & Reviews

I’ve had the iPhone 17 Pro for a little bit now and honestly, I really like it. It’s fast, the camera is great, and the battery has been solid. The size is perfect for me too. No complaints so far, definitely happy with the purchase.

My best purchase I've made at Best Buy, it arrived without any breakage, it's in excellent condition and super good, I loved my new iPhone and also at a good price, I highly recommend them

The phone is perfect it offers so much more thanthan previous versions and the customer service was phenomenal

The iPhone 17 Pro is an excellent phone. The performance is extremely fast, and everything feels smooth when using apps, multitasking, and gaming. The camera quality is impressive, especially for photos and 4K video. Battery life is also very good and easily handles a full day for most users.

Every aspect of this device is everything I expected. I’m very pleased with the quality in display, camera and battery life.

I so like the camera, battery life and display quality.

No issues with the phone , battery life was at 97% which is amazing, everything functions exactly as it should and the online purchasing made it very fast to get in and out of the store without spending hours there.

Great condition great price. Like new, would recommened. Quite slick and the resolution is clean, so far so good and have not yet need to recharge after a day's use.

As far as the phone it’s awesome . I ordered online so upon pickup I was disappointed with the screen size getting the pro I was under the impression that the size would be bigger . That’s really my only complaint. To pay that much for a phone one would like the screen to be bigger. The camera is awesome .

100% battery no scratch totally worth it and i don’t think i will never buy brand new one

Excellent experience with Best Buy! I purchased a pre-owned unlocked iPhone 17 Pro and picked it up at the store. The pickup process was quick and easy, and the phone was in excellent condition, almost like new. Everything works perfectly, and activating it with my carrier was simple. Great value for the price and a very smooth overall experience. Definitely satisfied with my purchase!

Only had 14 charge cycles. Besides that it’s pretty much a new phone for a good price. This phone feels like a premium upgrade to me from a 14.

I’m very happy with my refurbished iPhone 17 Pro! It arrived in excellent condition with minimal to no signs of wear. The phone works perfectly, looks almost brand new, and performs smoothly. The battery life is great and lasts throughout the day, and the camera quality is amazing, taking clear, sharp pictures with beautiful detail. Definitely a great value for the price, and I would recommend it to anyone looking for a high-quality refurbished phone!

Here’s a softer rephrasing: Great experience upgrading from my iPhone 13 Pro Max to a pre-owned iPhone 17 Pro at Best Buy. The trade-in process was convenient, and the Geek Squad team was very helpful with the data transfer and activation. The phone is in great condition, and I really like the orange color. The one thing I wish I had known beforehand is that AppleCare+ coverage through the Best Buy Total membership isn’t available for pre-owned phones. I would have appreciated having that coverage option and wish I had checked the eligibility before making the upgrade.

Very satisfied with phone itself. Would never have known it was pre-owned except for non-Apple packaging. Only frustration has been taking a lot of unintended photos because of side button click. I’m sure I’ll learn. HOWEVER—not one sales person told me I have absolutely no warranty even though I am a TOTAL MEMBER. Terrible!!

Nice Very good quality color my daughter is happy she is enjoying her new phone

Works just as well as my brand new iPhone I bought from T-Mobile. 10/10 recommend!

It’s actually a fantastic phone, came from a google pixel that would die in a few hours to ending my day with steady use and 45% battery life left.

The iPhone arrived in good condition, I give it a 10/10, I recommend it.

Looks brand new, works perfect, we honestly didn’t know what’s to expect.