Customer Ratings & Reviews

You don’t want to buy an apple product without proper coverage. I’ve learned the hard way too many times. Had products replaced and fixed when needed

I always by AppleCare. Great level of protection Good investment.

apple care uses third party insurance (New Hampshire Insurance Company). They always find ways to deny your insurance. First, they asked me to send my driver's license and purchase invoice. After I sent everything, they said they wouldn't accept it because my iPhone wasn't in iPhone search mode during the insurance process and they refused. The email they sent me was donot reply, when I contacted the phone with my claim Id, they all told me to start over, so far I have had many iPhone claims for the loss of my phone. AppleCare+ Theft/Loss Insurance Plan Notice Policy #5688427538 Claim #428246 Date of Loss: November 23, 2023 Product: iPhone 13 Pro Max Date of Claim: 11-24-2023 Case: 102157483045 Policy #5688427538 Claim #409773 Case ID: 102172037336 Product: iPhone 13 Pro Max Date of Claim: October 12, 2023 Case: 102172116167 Device Make and Model: IPHONE13PROMAX SIERRABLUE (512GB) Serial Number: V6C21FX4CP Case ID: 102178030150 Case ID Date: Thursday, November 23 Device Make and Model: IPHONE13PROMAX SIERRABLUE (512GB) Serial Number: V6C21FX4CP Case ID: 102179725694 Case ID Date: Thursday, November 23 Product: iPhone 13 Pro Max Date of Claim: 12-20-2023 Case: 102180617040 AppleCare+ Theft/Loss Insurance Plan Notice Policy #5688427538 Claim #428246 Date of Loss: November 23, 2023 Every time I call, I have to wait for a long time. Each call ends up taking about 1 hour 30 minutes to 2 hours. I kept calling, it took a lot of time, so I gave up. I should buy a new iPhone, this time I don't dare buy apple care insurance. When I lost my iPhone, I didn't set a lock screen password because I let my mother use it (she's 87 years old, so using an iPhone is difficult). I always have a SIM card in my phone and an Apple ID email, so thieves can easily get the Apple password through the phone number you are using and the email available in my phone. Try using your iPhone and do as I said above. you will see that it is true Why doesn't Apple use the security question when someone wants to retrieve the Apple ID password, because only the owner knows the security question.

It's AppleCare - not much more to say. Have purchased several in the past for our iPhones and have never needed to use it, but I wouldn't buy a phone without this coverage.

The excellent product serves as expected, and I would recommend it to a friend. Apple is a great product and should be protected with additional protection besides manufacturer's warranties. So I would suggest anyone purchasing apple products insure them with this service.

the peace and assurance of attaching a good value for your gadgets. you will be at peace, and may possibly charge minimally if ever challenge by a situations.

Always have had good luck with apple's protection plans. Gives me more peace of mind than 3rd party protection.

Apple care provides piece of mind with excellent remote services.

I've used it twice now because I've lost my phone and I've gotten a new one with no problems both times.

Protect your investments or not lol. Totally worth it

Its worth it! comes in handy if you need it. and cheaper if your device needs a repair

Great coverage, covers accidental damage and they have good customer service

This product is very good I will continue using with my new product

Haven’t had to use and hope I don’t have to but is good to have in case it is needed

This is a great service to have incase you loose or drop your phone

Better coverage and less expensive than coverage from my mobile carrier.

Very very very very good investment Love the extra protection

The only plan to get if you plan on purchasing an Iphone.

Worth paying Apple Care for two years. I have 0 regrets.

Consumers always balk at the protection plan, but should make sure that they are going to truly be able to go without before opting not to purchase.