Customer Ratings & Reviews

My college son’s MacBook was accidentally damaged right before exams and projects were due! He is out of state and needed a new MacBook immediately. I went to my local Best Buy store and from the time I walked into the door, a very helpful sales lady helped me select a new one, arrange for it to be picked up at the store in his college town, got him set us with Apple Care and Geek Squad, and checked me out and I was out of there in 15 minutes!! The MacBook is amazing and my son got it all set up on the same day! He loves the Midnight color and its functionality is an upgrade from his old one. He was able to transfer all of his files from his iCloud and was able to continue with his studies without delay. Best Buy and Apple saved the day and my sons GPA! I was able to buy it using my Best Buy account interest free for a year, but they no longer offered a student discount. A few weeks later the price dropped, and Best Buy price matched and I saved $250 just by going onto my app and pressing “request price match” and my account immediately updated to the new price!! Ill definitely buy Apple at Best Buy again!!

I upgraded to AppleCare+ for my device and it’s been one of the best tech decisions I’ve made. The added coverage gives real peace of mind, especially with accidental damage protection and priority support that feels truly premium. I love that if my device gets bumped, dropped, or starts acting up outside the standard warranty, I don’t have to stress about huge repair costs or navigating complicated service options. The process of getting help — whether online, in-store, or via chat — is smooth and easy, and I feel confident my device is protected for longer. For anyone who relies on their Apple gear every day, AppleCare+ is absolutely worth it.

I’ve always loved Apple products, and this MacBook just reminded me why. Everything works seamlessly, and you can truly feel the quality. What gives me even more peace of mind is having AppleCare. Knowing that if I ever have any technical issues, I can bring it to Best Buy to have it checked out or Apple can help replace it makes the experience even better. It makes me feel confident in my purchase, and I know I’m covered. Apple really stands behind their products, and that means everything!

Great protection plan! Easy to use and gives peace of mind. I feel confident buying expensive electronics with it.

The AppleCare-+ give me a piece of mind for 2 1/2 years. They cover everything we bought that day and I really am appreciative of that.

I got this applecare+ free since i have a membership with bestbuy. Very good value.

Love AppleCare for my new M4 MacBook Air. It is so fast and easy to use

I decided to add AppleCare+ when I purchased my iPad, and I’m glad I did. It provides extra peace of mind knowing that accidental damage and hardware issues are covered. The purchase process through Best Buy was quick and straightforward, and everything was activated without any problems. Although I haven’t needed to use the coverage yet, it’s reassuring to know that help is available if something unexpected happens. I think AppleCare+ is a smart investment for anyone who wants to protect their device and avoid expensive repair costs.

apple care was so great helping me get a new phone when my old phone broke completely. They sent me a phone for only $100 and I didn’t need to pay $800 for a new phone. It’s important to have Apple care on your devices

You get this coverage at no extra cost with a Total membership. The value exceeds the cost of the membership so it's an excellent deal.

I’m really happy with AppleCare+ for my MacBook Air 13-inch. It gives me peace of mind knowing that my MacBook is covered if something unexpected happens. For such an expensive device, I think having extra protection is definitely worth it.

Worth the extra 2 years of apple care. This reassures me I have protection beyond the manufacturer warranty

★★★★★ AppleCare+ – Worth the Peace of Mind AppleCare+ has been a great investment for my Apple device. Knowing that accidental damage and hardware issues are covered gives real peace of mind, especially for an expensive product. The coverage feels comprehensive and easy to understand. I really appreciate how simple Apple makes the service process. Support is responsive, and repairs or replacements are handled professionally and quickly. It removes a lot of stress when something goes wrong, because you know you’re not going to face unexpected high repair costs. For anyone who relies on their Apple device daily, AppleCare+ is absolutely worth it. It adds confidence, protection, and long-term value to your purchase. I’m glad I added it and would recommend it to others without hesitation. Verified Purchase

AppleCare has been absolutely worth it. The peace of mind alone makes it valuable, but the service really stands out. Every time I’ve needed help—whether it was troubleshooting, repairs, or replacements—the support staff has been knowledgeable, patient, and professional. Scheduling repairs is easy, and turnaround times are usually quick. I’ve had devices repaired or replaced with minimal hassle, and everything was handled transparently with no hidden surprises. Being able to walk into an Apple Store or get support remotely makes the whole process convenient and stress-free. Overall, AppleCare delivers reliable coverage and excellent customer service. I highly recommend it for anyone who wants to protect their Apple devices and avoid expensive repair costs down the road.

If you have a total membership, what do you need this for especially when you’re buying your products from Best Buy this is pointless now if you don’t have a total membership or membership with Best Buy then OK is a great feature to have

I have been satisfied for your service I have received from you since I became your customer many years ago and this is not an exception. I recommend you again.

AppleCare+ is a great option for protecting my Apple device. It gives me extra peace of mind knowing that I have additional support and coverage if something unexpected happens. I like that the protection can be used for up to 24 months, which makes the device feel safer for everyday use. For an Apple product, having AppleCare+ adds value and makes the purchase feel more complete.

Because my son is autistic he doesn't always know how to treat appliances. So far he has handled his IPad with care. This is a just in case something happens

It is so nice to have 2 years of apple care. I gave this macbook neo for a graduation gift to a senior who will be living across the country. She can use the apple care for 2 years if anything happens to her macbook.

My rule of thumb with any type of large item or costly product is I’d much rather have it than need it. Than need and not have it. So it gives me the peace of mind to be able to have a warranty to protect my stuff, i’d hate to buy a costly product and not be able to have something be fixed should anything go wrong.