Customer Ratings & Reviews

I recently purchased AppleCare+ for my new MacBook Air, and I’m glad I did. The MacBook Air is a big investment, and AppleCare+ gives me peace of mind that I’m protected if something goes wrong. The coverage includes up to two accidental damage incidents every 12 months (with a service fee that’s much cheaper than paying out of pocket), extended hardware warranty, and priority access to Apple support. What stands out the most is the convenience. If I have an issue, I can take my laptop to any Apple Store or authorized service provider, and it gets fixed quickly. The support team is knowledgeable, and I like that I can also get help online or over the phone whenever I need it. For me, the biggest benefit is knowing that if I drop my MacBook or spill something on it, I won’t be stuck with a massive repair bill. The added battery coverage is another plus since batteries wear down over time. It feels like an affordable insurance policy for a premium device. Overall, AppleCare+ gives me confidence that my MacBook Air is protected long-term, and I highly recommend it to anyone buying a new MacBook. The peace of mind alone makes it worth it.

Has great editing abilities and excellent camera quality totally perfect for the purpose I purchased it for!!!

I have a layer of security knowing I can reach out to an Apple Professional for help when I need. Being able to get my issues solved helps me be productive. I would recommend have this to any one using Apple Products that need assistance.

I got this applecare+ free since i have a membership with bestbuy. Very good value.

AppleCare+ bought through Best Buy gives you the same Apple-backed coverage as buying it directly from Apple, but Best Buy adds some purchase and membership perks on top. The biggest extra perk is when you pair it with a My Best Buy Total membership, which can include up to 24 months of AppleCare+ on eligible Apple devices you buy at Best Buy while your membership stays active. ​ What AppleCare+ itself covers Extends hardware repair coverage beyond the standard 1‑year warranty and 90 days of tech support, and gives you “one‑stop” support with Apple for hardware and many software issues. ​ ​ Includes coverage for accidental damage (like drops and cracked screens) with a per‑incident service fee, and you can choose regular AppleCare+ or AppleCare+ with Theft and Loss for iPhone and some other devices. ​ ​ Perks of getting it at Best Buy Best Buy is an authorized AppleCare provider, so you can add AppleCare+ at checkout in store or online, or within 60 days of purchase with a quick inspection or remote diagnostic. ​ If you like in‑person help, you can often get repairs or diagnostics at Geek Squad / Apple‑authorized techs in Best Buy, which some people find has shorter wait times than going to a crowded Apple Store.

I unfortunately had to use my Apple care on my brand new MacBook a month after buying it. My water bottle lid came undone and completely soaked my Mac (water was literally in the screen). Getting a replacement was so easy and I’m SO glad I had this protection

I’m happy with AppleCare+ for my MacBook. It gives me peace of mind knowing that I have additional protection for my device. The coverage is reassuring, and so far, I’m satisfied with my purchase.

My Daughter graduated with honors and I promised her a laptop. She picked Apple, the best graduation gift ever. She can navigate with out any issues, it is compatible with most of the programs used for her major and at NSU!

Very happy that AppleCare is included with my purchase. It’s a great added benefit that provides extra confidence and peace of mind. Excellent value!

It is this Apple Care Plus being added to any Apple Product you purchase from Best Buy as a Total Tech Member. When you met with accidental damages, just set up a support appointment at Apple Store, they can verify AppleCare+ is on the device and take care of it.

I highly recommend getting the Apple Care+ warranty. I had a ear bud fall out in the roadway while I was crossing. It stop working so I brought it back to Best Buy. Since I had the warranty it was exchanged out for a new pair. It paid for itself the first month I had it.

I used to rely on standard device insurance, but after my last experience, I switched to AppleCare+—and honestly, the difference was night and day. With my insurance, when my iPad broke, the claim process dragged on for almost three weeks. Between filling out forms, waiting for approvals, and dealing with back-and-forth emails, I was left without a device when I needed it most. Fast forward to when I got AppleCare+: my MacBook had an issue, and I filed a claim directly through Apple. Within two days, I had a replacement device in my hands—no long forms, no endless phone calls, and no “processing delays.” Apple handled everything quickly, efficiently, and with no extra stress on my end. If you’re someone who relies on your devices daily—whether for school, work, or personal use—AppleCare+ just makes sense. The speed, support quality, and hassle-free replacements are unmatched compared to most third-party insurance plans.

AppleCare+ is a good protection option for an Apple device. It gives extra support and helps me feel more comfortable using the product every day. The coverage for up to 24 months is useful, especially for a valuable device. The only reason I would not rate it perfect is that the cost can feel a little high, but overall it is still a solid choice for added peace of mind.

AppleCare is a great service. It gave me peace of mind knowing my device was protected. The repair process was simple, and the support team was very helpful. Everything was handled quickly and professionally. I am happy with the coverage and would recommend AppleCare to other Apple users.

AppleCare+ is an absolute must-have for anyone with a MacBook or iPhone. The peace of mind knowing that accidental damage is covered—especially for screen repairs—is worth every penny. It’s one of those things you hope you never have to use, but you're incredibly glad you have it when life happens. The service is always fast and professional.

The new 2 meter long lightning-type c charging cable is so convenient for moving around my bedroom without worrying about disconnecting my phone by accident.

I always love to purchase Apple products because they always make sure your SECURE!!

Insurance is great no questions asked great service

AppleCare+ is well worth the investment. Over my many years owning Apple products, I’ve had to use the protection three times. Each time, it was very easy to get a replacement for my item, whether an iPad or an iPhone. It’s a very smart investment, and it is quite easy to make your claim, unlike other “warranties”.

So much easier getting support in-store, vs fighting the people in the Apple Store.