Customer Ratings & Reviews

Most epic purchase ever!!! Clear videos, great zoom and awesome features on the app! Gives us comfort to know while we're out of town. I can still check in on the house on all cameras. The battery life is pretty rad so far, they've only had to be charged once in 2-3 months but mainly because we have a dog door , mamy animals and alot of guests! Haha! I love that I can talk to my animals and peeps thru the app while that are at my house and they can communicate back to me as well!!! All in all I am impressed! I have and will continue to gloat about these especially for the price that I paid for all of them! Furthermore the fact that they work without requiring a hub!!! WOOOOOOOOO!!!!!! THANX ARLO AND BEST BUY, YOU GUYZ ROCK!

The only issue I see is that the video quality seems a little fuzzy. Other than that it was a breeze to set it up and mount and I haven't had any issues with it. It has great motion detection as I have had multiple motion detection notifications when I wake in the morning from a cat that has been lurking around my house in the middle of the night.

Great very clear good battery life great price. Recommend and great customer services

I don’t have any complaints about my Arlo! Super easy to set up and hang (I used command Velcro instead of the screws that came with it, bc I’m in an apartment). It has variety of settings to personalize your experience. It recognizes animals, people, and packages. When someone rings the doorbell, it also calls your phone.

Hope it last longer than the wired version. Picture quality is exceptional, battery life will need to evaluated over time. Cold weather seems to reduce battery life substantially. Requires subscription for cliud storage.

We replaced our original Arlo doorbell w/o a camera and this one is MUCH BETTER! The clarity of the videos and ease of setup were a pleasant surprise. We also purchased this one after buying the 2nd generation, but it was not compatible with our Arlo 2 cameras.

Verdict: The Arlo Video Doorbell is an elegant and small video doorbell that provides wireless video capability for entryways. Motion detection is very sensitive and the camera does a great job at capturing footage, but the live video chat with a visitor sometimes has a bit too much lag. First impressions. It is smaller than other competing products and it looks nice. The package includes the doorbell, the rechargeable battery, and a charging cable. Setup. The Arlo app provided easy and quick installation; I did not run into any issues. While we have two Arlo base stations, we could not connect this doorbell to the base station. It looks like the only connection option is through WiFi. Installation was straight forward: choose a place to mount, screw the mounting plate on the wall, and attach the doorbell to the mounting plate. I am using the angle mount so I have a better angle on the people approaching the door. The wireless aspect was absolutely necessary for us; Arlo allows us to have an entire camera system for the house, and now a video doorbell, without any wires. Live video performance. We have gigabit internet (and consistent 300 Mbps or more WiFi speeds up & down) with strong coverage throughout the house, so the doorbell gets great WiFi coverage. While the doorbell is very responsive when activating the camera manually from the app, there is sometimes a significant lag (10 seconds) from the time a visitor presses the doorbell button and the time that the video appears on the smart phone (see picture). I will try to figure out a pattern for when this happens so I can resolve it. So far, it seems random. It’s definitely neither our internet speeds nor our WiFi coverage that is the issue. I hope to be able to connect the doorbell to my base stations in the future to perhaps improve live calls and also to use local storage. Image quality. The wide field of view and high resolution ensures the highest quality of the image. The wide field of view means that I no longer need another Arlo camera at the front door as I can see just about 180-degrees field of view. I am also very satisfied with the video quality in all conditions. We can clearly see people’s faces, make/model of vehicles, and other details from the video recordings. HD and HDR allows for high resolution viewing, zooming, and visibility in low light. Lastly, the night vision on this camera is quite capable too. Detection. Motion detection is very sensitive… so much so that I have to use activity zones to avoid the waving flag on the front porch or squirrels on the patio triggering the motion sensor and sending an alert to my phone. The activity zones work fairly well, overall. After two weeks of testing, the camera has captured the faces of EVERY person approaching the door; this is something that we couldn’t do before, and we are very happy about this aspect of the product. Integration with overall systems. The video doorbell is easy to integrate with other cameras through the Arlo app. We have other cameras on the front patio that now start to record when the video doorbell detects motion. This allows us to capture video of the front area of the house from different angles when someone is at the front door. We also paired the video doorbell with the Arlo chime that we previously had from our Arlo audio doorbell setup. Things I love. - Exceptional detection of people approaching the door, which means you can capture all the details you need to see exactly who came to your door - Easy app setup and installation - It’s wireless! A must have for us - Six-month battery (remains to be tested) - Excellent image quality in all circumstances: HD, HDR, and night vision - Fantastic field of view - Capable of connecting through WiFi Things I don’t love. - I wish the charging connector was USB-C. This is now one of the last few gadgets we own with a micro-USB connector - This device should allow for base station connection - The live-video chat has a significant delay sometimes. I will continue to work on why that is happening, but that is a bit of a disappointment. One of the primary reasons for getting a video doorbell is to interact with people at the door. I feel that this feature should work perfectly, every time. Overall, this is a great video doorbell that provides convenient wireless installation and powerful features. We are very happy with this doorbell.

It’s awesome and easy to install I been a Arlo fan for 6 years I’m happy with the wireless cameras and now with the doorbell

Fantastic purchase. Very happy with quality and ease of use. Much better than Ring and a few others we tried in the past

Amazing views with this camera and cool ring. I love it

I’ve always wanted to have replace our old doorbell with a new one that has a camera. We finally bought this and the Arlo essential cameras after postponing for 2yrs. This had good reviews overall without breaking the bank. I’m a woman and not technical, but I was able to replace our wired doorbell with our new Arlo doorbell and the 3 security cameras around the house by just following the instructions. We don’t need to go to the door to see who’s there. It just makes life more convenient and secure. Overall it’s a Great product, so easy to setup, and we are so pleased with our purchase.

Love it just had a two second delay but other then that the image is great and then battery life is perfect. Definitely recommend it.

To my surprise the Arlo video doorbell wire-free is an excellent product. The installation was very simple and the video quality is excellent. The only con with this model is the night vision which is not as clear. Also, there's a few seconds delay in video/video calls. I highly recommend buying the chime to pair with the doorbell. If not, the doorbell will only alert (call) your cell phone.

Out of the box, the Arlo wireless video doorbell looks and feels like a high quality device. Included with the doorbell is the rechargeable battery with usb cable, flat and angled mounting brackets, wire extensions (should you chooses to wire the device), screws and anchors, a release pin and a quick start guide. The rechargeable battery has a red indicator light when it needs charging and it turns green when it is fully charged. My unit came with the battery in need of a charge which took 2-3 hours using a standard usb outlet. While the battery is charging you can download the Arlo app which will walk you through setup and installation. The app is excellent and the installation is quick and easy. The doorbell setup will only work on a 2.4ghz wifi. So make sure to turn your phone on to a 2.4ghz network for setup. After setup you can put your phone back on 5ghz. If you go to settings in the app you can customize the doorbell by choosing resolution, activity zone, motion detection sensitivity, speaker settings and more. When the doorbell detects motion the led light surrounding the button turns on, making it highly visible to the person approaching in any lighting condition. You will also receive a notification on your phone and you can check to see a video capture of the motion or a live picture through the camera. When someone rings the doorbell you receive a phone call which opens up the app and allows you to see and speak to the person at the door. There is almost no delay at all between the doorbell activation and the call you receive. Also, the audio is very natural with no delay between both ends of the conversation. The speaker quality is excellent and volume can be controlled within the app. I have been using the doorbell for 10 days and I have found it to be 100% reliable. One of the best features of the Arlo doorbell is the 180 degree diagonal picture with a 1:1 aspect ratio. This allows you to see a person from head to toe and you can even see packages on the ground next to your door. In addition, the video has minimal fisheye effect, far less than other video doorbells I have used. The video is crisp and clear in all lighting conditions. Some other features include 8x digital zoom on live and recorded video, built in siren, quick reply messages and ability to call 911. So why only 4 stars? Well, there is one definite issue and one possible issue to be aware of. On the Arlo website it states that this doorbell works “with seamless integration the Google Home Hub” and has “total compatibility”. Well, that is not completely true. You can add the Arlo doorbell to Google Home. However, when the doorbell rings, the Google Home Hub will announce that someone is at your “Front Door” or whatever you named your doorbell. But it will not show any video and will not allow you to speak to the person through the Hub. You still have to answer the call through your phone. In addition, if you ask Google to show you the “Front Door” it will display a message that the video cannot be streamed. The only way around this is to lower the resolution in the doorbell to it’s lowest setting, which is 720x720. This will allow you to ask Google to show you a live stream from the doorbell, and it will, however it will still only tell when someone is at the door and not show you video until you ask for it. And it still won’t allow you to speak to them through the Hub screen. By the time you go through all of this you could have answered through your phone much quicker. Also, there is a negative trade off of lowering the resolution. You will lose the 1:1 aspect ratio with the 180 degree diagonal picture on your recorded video. The live stream will still have a full picture but any recorded video will only record the upper half of a person’s body. So the integration is definitely not seamless. As I mentioned, I have been using this doorbell for 10 days and it is showing 51% battery remaining. Arlo sates that the battery should last up to 6 months, but at this rate it would only last about 3 weeks. If that ends up being the case, that would be completely unacceptable and I would lower my rating. However, I have been trying out all of the features of the doorbell over these 10 days so maybe the battery life will improve as I transition to normal use. Finally, this device does not have any local storage. You must subscribe to an Arlo subscription service which gives you 30 days of storage, as well as advanced object detection( cars, people, etc.), and up to 4k video. Packages vary in price but start at only $2.99/mo. However, some people may object to paying a subscription fee and it would be nice if Arlo offered a local storage option. In the end, this is an excellent video doorbell that is easy to install, intuitive to use, with excellent video and audio quality, and a comprehensive Arlo app. I hope that Arlo and Google can fine tune the integration of the doorbell and I hope and expect that the battery life will improve.

Good video quality, easy installation, and even better features. You will receive a call when the door bell is pressed, you can easily communicate with the individual thru the built-in microphone. Records even before the doorbell is pressed.

A well made product that is extremely easy to install and setup. Arlo in my humble opinion is the best and easiest to maintain.

Easy set up, excellent photos and easily seen on phone

Full Disclosure: I received this product through Best Buy’s Tech Insider Network in exchange for an honest evaluation and an unbiased review. My family has wanted a video doorbell for several years and we're thrilled to finally get one. However, during installation and setup for this doorbell and its associated mobile phone apps I was immediately disquieted to read that my smartphone must be connected to my home's Wi-Fi using the same 2.4GHz channel that the doorbell uses to connect to my home's Wi-Fi. I was suspicious that this was not possible. I checked my Galaxy S20 and my daughter's iPhone 11 and there is simply no way to specify or force either phone to connect to just the home Wi-Fi's 2.4GHz channel or for that matter its 5GHz channel. There's just no distinction anymore. This derailed my setup for several hours while I researched this issue. What I discovered was that it's been many years since we had to setup a router's Wi-Fi with separate SSIDs for each frequency channel (e.g. SMITH24 and SMITH50). As router software got smarter, the need for this distinction quietly went away leaving us to have just one SSID like SMITH. I truly never even noticed. Now, when we buy and setup a new phone we select our Wi-Fi SSID name SMITH, enter the passphrase, then the phone connects and we never have to concern ourselves with it again. That's progress and that's as it should be. Finally, on my router manufacturer's website I found a tech support article that basically stated that when faced with this situation, just plow forward with the installation and in most cases everything will be fine. It stated that my router system will take care of the inner workings to make sure the legacy device (i.e. doorbell) will be able to communicate with my smartphone no matter how it connects to the Wi-Fi. And it did. I would recommend that Arlo expand their explanation of this topic in their installation instructions. It would've prevented me some consternation. Because of the December cold weather I took the easy route and installed the Arlo video doorbell with an exterior-grade, double-sided, mounting tape. Next spring, I will wire the Arlo doorbell in place of my existing wired doorbell button. This will eliminate the need to remove, recharge, and reinstall the doorbell battery. When wired into your existing 24vdc doorbell system, the Arlo battery is constantly charging and doesn't have to be removed for recharging. Also, when wired, the Arlo doorbell button will ring your existing wired doorbell chime in addition to notifying your smartphone. On your smartphone a push of the Arlo doorbell button results in an instant, incoming call to your phone. You then accept or decline the notification. We installed the Arlo app on two Android phones and two iPhones. So far we're loving it. I didn't receive the doorbell until a couple days before Christmas so we haven't had many deliveries since installing it. Did have two Fedex deliveries where the delivery guy rang the doorbell, but left immediately. It's nice to see our postal mail when its being delivered to the porch mailbox, but there's normally no need for our carrier to ring the bell. With no visitors due to the pandemic, the only conversations we've had through the doorbell have been with our 9-year old granddaughter who likes to talk with someone when she takes her dog out on a leash. With those exchanges the audio is very clear and plenty loud if you don't lower the volume. Both the camera's daylight vision and night vision are excellent (see my day/night images). Motion detection even triggers on a 12 pound dog heading out the door. Reviewing captured videos in the Arlo Cloud through the phone apps and on my desktop PC are pretty straightforward. Downloading a video from the Cloud and saving it just takes a couple clicks. It's all very easy. I included a screenshot from the Arlo Cloud of a typical day's collection of videos taken at our front door. I wish we could've received this video doorbell a few weeks earlier as two Christmas boxes whose tracking show as being delivered at the same time, never arrived. Don't know if we have "porch pirates" in the area or a mis-delivery to a dishonest neighbor. Lord knows we've carried enough mis-delivered boxes to our neighbors over the years. So we're thinking its a porch pirate as it was just a couple weeks before Christmas. The round, fisheye-style lens gives the camera a wide field of view that covers my entire 100' front yard from the driveway on the south to the neighbor's yard on the north. This morning, I found a cool use for it when, without leaving my warm bed, I was able to use my phone to view the doorbell in live video mode to verify my son-in-law put the trash carts out to the curb as he left for work. Confident he didn't forget, I got an extra 30 minutes sleep. Being retired is pretty nice. I also like to use the doorbell's live camera mode to watch the other dog when she's let out front with no leash. Beats having a bitter north wind blowing in my face when peering out a partially opened front door to keep an eye on her. This doorbell has many features and some we haven't had the opportunity to use yet since we've only had it less than a week. Over time we will. But, the basics we have used and all work very well. Both the Android app and the iPhone app are quality software and once installed none of us have encountered any problems. It's what we in the software development world call "mature software". Meaning all the bugs and kinks have been worked out. In summary, I would like to see Arlo clarify the installation documentation issue I mentioned earlier. But even with that hiccup, I can enthusiastically recommend this Arlo Video Doorbell to anyone looking for a good quality video doorbell. So go ahead and get it because you won't be disappointed in any way. As a further endorsement, I've already decided to buy one for my daughter who lives in another state and has had problems with deliveries.

Device stopped connecting to the Arlo app 2 months ago. I've contacted Arlo support and they do not have a solution.

The Arlo Essential Video Doorbell Wire-Free is a pretty darn good doorbell camera. It has some nice features and is a nice addition to our home automation. Build quality on the Arlo doorbell is very nice. It is plastic, however, it is solid. It has already been through one snow storm and is holding up very well with no issues. The camera is a 180 degree camera that has excellent video quality. One thing I would like to see done differently is USB-C charging. These days I feel that this should be standard for charging. Installation and setup is a breeze on this unit. This is a wire-free unit and can be used with a rechargeable battery, but can also be installed hardwired if desired. The battery does hold a charge for a long time, but if you chose to hardwire it, you can have the hardwired connection set to keep your battery charged. I do have to say that installation was a breeze. This does come with an angled installation plate so if you need it you can adjust the angle of the camera mount. I didn't need this for my installation, however, it is a great part if needed. This does come with screws to mount and anchors if needed. Two screws, plug in the battery, snap onto the base and your done. Then the set up comes into play. It was very easy to follow the instructions to get it connected to wifi and on my home network. It's at this point that if you don't have an Arlo account, you will need to create one. The video quality on the Arlo Essential Video Doorbell Wire-Free is very good. It has a very clear 180 degree image, night vision, package detection, Smart siren for alarms, video calling, and a great feature where someone can leave you a voice message if you're not able to answer and you can listen when you're free to. I have to say I was very impressed with how clear the daytime and night vision quality are. When something or someone enters the detection zone, I get a push notification to my phone. Overall, I would say that this is a fantastic camera doorbell for anyone looking for a great quality wire free option that is easy to install and set up. The one thing that is taking it down to 4 stars for me is that there is no option for onboard storage. You have to subscribe to their service in order to get access to the recordings. These days, another subscription service can be a pain point. I would love to just be able to pop in a memory card and access recordings if I need to and have an actual physical copy.