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Truth Posted
I broke my old Astro A50 was bummed out but was looking for a new headset and i found this the reviews were bad i gave it a shot btw got the Xbox one but was suprised everything is new or seems new. They did put a new battery on my astros which i was suprised and yes audio sounds great sounds new would recommend
Brad Posted
Astro a50 refurbished headset. They are very comfortable and sound amazing with Dolby Atmos. Adjust the included sound software and the footsteps can be heard in call of duty. I literally couldn’t tell they where refurbished wasn’t a blemish anywhere and was packaged like new.
HamdiT Posted
Great headphones, comfortable, loud, great for gaming and great battery life
Brian2116 Posted
They are very good headphones in the accuracy of sound in competitive games so there is more certainty of locating the enemy
TakingMyHalo Posted
As I am writing this review I am trying to decide if I want to exchange for a third time, first two are a bust and don't charge even with upgrading the firmware and hard resets etc. It almost as they are using the buyers to upgrade the firmware and stuff for them and weed out the ones that actually don't work by having it sent back to them a second time. Either that, or they could care less about customers or their reputation. If you don't have the time to constantly have them Exhange until you get a good one, I wouldn't buy this product.
Posted
We regret any issues you've had with Astro A50. We understand your dissatisfaction with the multiple exchanges and issues you experienced despite firmware updates and hard resets. Your input is valuable to us, and we will forward it to the appropriate team for further consideration.
MelvenL Posted
Great product. Had bought one brand new from verizon and base wouldn’t charge. These were cheaper and great quality have never gave me issues
Alex Posted
I was expecting a little more in the bass department, but other than that it works great.
Robert Posted
[Employee of bestbuy] Excellent headset. Great audio quality. Improved my game experience and performance.
Alicia Posted
Sadly does not work for Xbox series X. Need to buy extra cable in order to work, but still ended up not even charging on the charging port and ended up needed to be plugged in 24/7.
BradleyJ Posted
Great headset and my only complaint is a lack of Bluetooth connection.
SulaimonA Posted
Base station takes a long time to connect. Headphones has glitches as well.
Posted
In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Alynch0527 Posted
[Employee of bestbuy] Astros were great before Logitech got their hands on it. Horrible firmware updates as of late. A lot of people have started having multiple issues, most of which seem to be the same ones. Went thriugh two of the xbox ones recently myself and both would not even stay on.
Posted
That's unexpected. We understand your displeasure and apologize for any issues that arise. We take customer satisfaction seriously and we'll pass along your feedback to our team for further review on this.
azretroz Posted
Purchased the Refurbished thinking it should be working perfectly right but i was wrong the only way i could get the actual headset to turn on was by plugging it in directly to a power source for it to turn on
Posted
That sounds like an issue. We'd recommend to get in touch with the Astro Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
SebastianF Posted
My headset is not wireless. Once I remove it from the base station it won't connect. I currently have to reach out to Astros Gaming to see what is the issue. The headset does work if its connected with a wire to the base station.
Posted
That's truly unfortunate! We're sorry to hear about your negative experience with the product and we are sure the support team will help you with a best possible solution. Also, we will take this as feedback and make sure to share it with the right team.
JenniferS Posted
Didn’t work I had to return them 2 time I don’t know if they where used ones but I had to give them up 2 times
Posted
We regret to hear headphones you purchased didn't work for you. It's unfortunate that you had to return them twice. Rest assured, we'll make sure that this is communicated with the relevant team for their review.
EmilyD Posted
Bought these for my husband and he’s in love, the base update works fantastic and easy to use and get a charge.
Jesus Posted
These hedphones are really good better then the a40tr thst i had , really enjoyed them
Bestdecisionever Posted
Even though it’s refurbished I 100% recommend best headset ever!!!!
DiegoG Posted
Best and comfortable gaming headset 10/10 very soft and feels amazing
John Posted
Works great - no issues. Charges and operates perfectly every time!