Customer Ratings & Reviews
See more imagesASUS - Geek Squad Refurbished Good - TUF Gaming 24" FHD 144Hz 1ms Gaming Monitor with FreeSync Premium (DisplayPort, HDMI) - Black
- Model:
- REF-VG249Q
- SKU:
- 6402541
Highly rated by customers for:
Customer reviews
Rating 3.5 out of 5 stars with 10 reviews
Top Mentions
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- Rated 1 out of 5 stars
Awful
Awful Posted
Screen came with damage, took 2 weeks longer than estimated arrival time
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Valued Customer,
I'm truly sorry to hear that the screen came damaged. Usually, you can have this resolved by your place of purchase. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Great Buy! Can't wait to use it with my PC!
LMartinez17 Posted
What a great monitor. Bought this to slowly start my transition into PC gaming. Currently using it as my monitor for my PS4, so I haven't tapped its full potential. The monitor came safely packaged, with all cables (power cord, and DisplayPort cable). The menu interface is intuitive and easy to use. I like the red dot option, which may come in handy later. The adjustable height stand is amazing, and base actually has tick marks to keep your display as centered as possible if things like that bother you. I also like that you can turn the monitor sideways. Only downside of getting this product was that the box it came with was not discrete; so I was worried that it would get stolen since people could see the giant box with a picture of this nice monitor sitting on my porch when it was delivered. Overall I am extremely happy with the product.
I would recommend this to a friend - Rated 3 out of 5 stars
Not a bad product disappointed with device though
Calvin34 Posted
The product is very nice but it came with two pixels out and no display cable or power cord when it said that it came with both. At the store their can only return and re send instead of just providing the lack of cordage since they are standard cables. Not a bad product just wish that they could have handled it in store to save time and shipping.
I would recommend this to a friend - Rated 4 out of 5 stars
monitor
bajaboater Posted
great looking monitor. packed nice and quick delivery
I would recommend this to a friend - Rated 5 out of 5 stars
I love it
W1253 Posted
I love this monitor, it looks and works great. The refresh rate makes the games feel great
I would recommend this to a friend - Rated 5 out of 5 stars
ASUS Computer Monitor
cuttime Posted
easy on the eyes, sharp picture & great color, worth the purchase price
I would recommend this to a friend - Rated 1 out of 5 stars
Without AC adapter - AC adapter missing
CharlesRiver Posted
The monitor looks awesome outside, but coming without the AC adapter in a broken generic box so I can't power it on to make sure is working fine. I don't have other option than return it. I don't understand why BestBuy is doing this like amateur store.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear CharlesRiver,
Thank you for your feedback.
We certainly understand your disappointment and the inconvenience this may have caused if the power cord was missing. We recommend to contact your seller for a resolution if the monitor is missing a power cord. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Rated 1 out of 5 stars
Rows of dead pixels
MasonP Posted
The monitor I received had rows of dead pixels all across the bottom of the panel. Quality control clearly missed the mark.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Mason P,
We're sorry to hear that the monitor you've received has dead pixels and we apologize for the inconvenience caused. If you are still within the window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2104051934-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
good
ac3the Posted
this is a good monitor for the price i got it at. wish it had more hdmi ports.
I would recommend this to a friend - Rated 5 out of 5 stars
Amazing
oscar Posted
It's a steal normally a monitor this goo would cost almost twice the price.
I would recommend this to a friend