See more imagesDISSAPOINTED Posted
DID NOT REALIZE THE PRODUCT WAS NOT TOUCH SCREEN CAPABLE. VERY DISSAPPOINTING. HAVE HAD ISSUES WITH TOUCH PAD AND CURSOR. WOULD NOT RECOMMEND PURCHASING
Posted
Dear Valued Customer, We definitely understand your disappointment with this product. This is absolutely not the kind of experience we want any of our customers to have. Could you please explain to us the issues you've been having with the touchpad and what troubleshooting steps were attempted to correct it? If you have any other concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support