Customer Ratings & Reviews
See more imagesCustomer reviews
would recommend to a friend
- Rated 1 out of 5 stars
Buy higher for better quality
RayePrice Posted
Overheated pretty quickly. Laptop speed was extremely slowed. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear RayePrice,
Thank you for sharing your experience with the ASUS L510MA laptop. We sincerely apologize for the overheating and performance issues you’ve encountered, and we regret the inconvenience this has caused.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410033557-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues: https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - System is running slowly: https://www.asus.com/support/faq/1042398/
- Rated 5 out of 5 stars
Affordable laptop
HilaryW Posted
Great price and just what my friend needed. Only 1 complaint and that would be that it wouldn't allow me to use any browser except MS Edge.
I would recommend this to a friend