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JAMEST Posted
What possessed me to purchase a desktop is beyond logic. I have a laptop and smartphone so it really was just an impulse buy. That said it was a very good impulsive purchase. Great speed more than adequate storage and great built in programs. Very happy with purchase. It has been over 15 years since I’ve had a desktop so I’m still exploring all the features. Overall great computer.
ADesktopUser Posted
ASUS PM700 is a light weight compact desktop. It does not provide direct access to Windows 11. It steps you through during the setup. That is something that was disappointing. Microsoft controls every move.
Posted
Dear ADesktopUser,
Thank you for sharing your feedback regarding the ASUS PM700MKC Desktop. We sincerely apologize that the setup process and the way Windows 11 is introduced did not meet your expectations. We understand how this could feel restrictive, and we appreciate you taking the time to let us know.
Your comments are very valuable, and we will ensure they are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2604010989-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
CMWOOD Posted
This PC has caused me so many problems straight out of the box. I have had to take it to the geek squad twice because of these issues and have spent an additional 100$ because of the services. It is likely because it has been sitting on the shelf for so long is what the agent told me so be careful of buying this pc
Posted
Dear CMWOOD,
Thank you for your feedback.
We certainly understand your disappointment with the Desktop PC and the inconvenience this may have caused if it's not working properly from the start. All ASUS products undergo intensive quality control testing and inspections, and are built to last. Since Windows roll out periodic updates that may cause drivers and software not to work properly, updating or reinstalling drivers and applications is necessary to keep the laptop in optimum system stabillity and performance. ASUS provides warranty coverage to repair or replace faulty hardware found in the PC during normal usage.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty