Rating 3 out of 5 stars with 1 review
See more imagesTechGuy1991 Posted
The box was it came in was a bit damaged but the pc was very clean with minior scratches the only downfall was the video card fans didn't work nor light up otherwise I didn't want to open the PC Case becauseit would have voided my warranty. Personally I think ASUS is beautiful looking pc everything else seemed fine besides that.
Posted
Dear TechGuy1991,
Thank you for sharing your experience with the ASUS Refurbished Excellent ROG GM700TZ Gaming Desktop. While we're pleased to hear that you found the system clean and in good condition, we sincerely apologize for the issue with the graphics card fans not operating or lighting up.
To further investigate the graphics card fan issue, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the matter in detail and assist you with the most effective solution.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2509023750-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support