These are minor grips, but they add up. First of all, it's ugly. Not in a cool industrial sense but the fonts, the icons - hard to read/find/access. Second, there is some program called "Armoury Crate" that is a complete black box and not user friendly that controls settings. Third, I had to sign into and create an ASUS account to make any headway into how to use this PC with configuration changes etc. (And finding the serial number was a bit of a pain) Fourth, the face recognition, in spite of multiple repetitions, is abysmal.

I was really excited to have a nice gaming laptop after dealing with an old laggy one for a long time, so I spent the extra money to get something that people seemed to like, based on the research I did. However, this computer is one of the most frustrating I've dealt with, especially with such a high price tag - the battery life is awful, which was never a problem because I keep it plugged in...until the cord stopped working, and I had to position it a certain way just for it to charge. Now, it's not working at all and I need a new cord or I just need to swap this computer out for something else. What confuses me is that every time it switches from being plugged in to running on battery - it flashes the screen and interrupts what I'm doing. I've never had a laptop do that, and it's incredibly frustrating and strange. I honestly wish I returned it when I had a chance. Would not recommend. This is one of the most regretful purchases I've made. On the other hand, Best Buy was great, I ordered it online so I didn't interact with them much but I had no problem with shipping or anything regarding them - so this review is only about the actual laptop itself. I'd definitely recommend Best Buy and I will probably try to get my next laptop from them too.

Screen was way too small for my needs unfortunately. It was very portable and powerful though.

Incredible product. Used for programming, data analysis, microsoft programs. Fantastic service during my exchange of a different laptop

This is my first gaming laptop, and it’s absolutely amazing. The sound quality the image free are spectacular and the battery life is extremely good.