Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Solid Purchase
Duranel Posted
It's early days yet, but this computer had delivered on everything that I need it to do.
I would recommend this to a friend - Rated 4 out of 5 stars
Speedy and good display!
JhennyC Posted
My niece is using architecture software they are running with no problems.
I would recommend this to a friend - Rated 1 out of 5 stars
I don’t like this product
Jasonb Posted
I don’t like this product because the panel brightness is pretty garbage 250 nets. It’s not enough if it was 400 nets brightness then I’ll buy it but if it’s 250 net brightness, my eyes cannot get used to this type of panel, so it’s pretty much garbage Other gaming laptop with exact same brand. They have 400 and it’s brightness, which is normal and better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Jason b,
Thank you for sharing your comments regarding the ASUS TUF Gaming Laptop. We understand that the design of the display didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411037499-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support