See more imagesRating 4.3 out of 5 stars with 3 reviews
would recommend to a friend
jkjk Posted
I really had concerns about buying such a small wifi adapter given potential antenna limitations, but I have to admit to being surprised at how good this really turned out to be considering the size. And, the size is what got my attention due to logistics and asthetics for my particular need. But, given it was USB C it was something I took a chance on. So far, I'm hitting between 500-600 Mbps on my home network... so, this is really working pretty well. I would obviously like this to run a bit faster, but physics are physics. This has worked well enough that I bought a second one of these to work on a tablet that had a very limited wifi setup. The tablet uses the USB C port as well and the wifi adapter plugged right in and it gives around the same speed for the tablet on the home network. So, I'm impressed so far given how small this thing really is!
KATG Posted
Works great. It is not plug and play. You must contact the help desk for assistance when your laptop adapter isn't functioning at all. It took about 20 min, before it finally worked. Continues to work after 2 weeks since purchase.
Posted
Dear KatG,
Thank you for sharing your experience with the ASUS USB‑BE93 Mini USB‑C Network Adapter. We sincerely apologize for the inconvenience you have encountered during the initial setup, requiring assistance from our help desk before the device became fully operational.
We are pleased to know that the adapter has continued to function properly since your purchase, and we greatly appreciate your feedback regarding both the setup process and ongoing performance. Your comments are highly valued, and we will ensure they are communicated to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2609015620-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
SHANDAM Posted
Needed this as my laptop’s internal wifi card was faulty after a drop. This has taken care of the issue and uses a slot on the side I needed it. It reaches the wifi at school and home without issues.