Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Great performance
SaranjitS Posted
The laptop is good. It has great performance. The processor is great in this price range.
I would recommend this to a friend - Rated 5 out of 5 stars
Awesome
BaldomeraL Posted
Purchased this for my son as a beginner gaming slash school laptop and he absolutely loves it. Accomplishes what his use is for.
I would recommend this to a friend - Rated 5 out of 5 stars
Quality product
InduE Posted
This is a great product that provides value for money,
I would recommend this to a friend - Rated 3 out of 5 stars
No backlit keyboard
DannyDanDan Posted
Does not have backlit keyboard otherwise would keep. To bad liked eveything else.
I would recommend this to a friendBrand response from ASUS Answers
Posted
Dear Danny,
We regret to hear that you have returned the notebook due to the lack of a backlight on the keyboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We hope that you were able to exchange the device for one with a backlight keyboard.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2312038780-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support