Customer Ratings & Reviews
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would recommend to a friend
- Rated 4 out of 5 stars
At the end of the Day it is Very Nice
Doyan Posted
The laptop is great and works fine. I looks nice and has all the memory I need. The delivery was made through a third party, and it was delivered to the wrong address because they dropped a digit from my address. No matter how many times I told them that the delivery was not to my home and that the picture of the delivery was not my home, they didn't believe me. Thankfully, the person who received it returned it to FedEx, and a week later, I received it.
I would recommend this to a friendThis review is from ASUS - Vivobook 16" WUXGA Laptop Intel Core i7-1355U 16GB RAM 1TB SSD Intel Iris Xe Graphics - Indie Black
- Rated 5 out of 5 stars
Reliable
MELISSAL Posted
This is my third ASUS Vivobook, and I am very happy with this purchase. I am not very technical, but I can say this is perfect to support me working from home. I tend to have a lot of windows and tabs open at once and it doesn't slow down the system.
I would recommend this to a friendThis review is from ASUS - Vivobook 16" WUXGA Laptop Intel Core i7-1355U 16GB RAM 1TB SSD Intel Iris Xe Graphics - Indie Black
- Rated 3 out of 5 stars
Product good. Seller not good
Olove Posted
It is a great brand. However the laptop was delivered late. Tried reaching out to the seller and never gotten a response. Had to wait until whenever the laptop came.
I would recommend this to a friendThis review is from ASUS - Vivobook 16" WUXGA Laptop Intel Core i7-1355U 16GB RAM 1TB SSD Intel Iris Xe Graphics - Indie Black
Brand response from ASUS Answers
Posted
Dear Olove,
Thank you very much for sharing your feedback. We are sorry to hear that your product arrived late from the reseller, but we are glad to know you are happy with the product itself.
At ASUS, we stand firmly behind the quality of our products and continuously strive to improve our processes to deliver customer service excellence. If you need further assistance, please feel free to contact me directly at [email protected] and include this case number N2601019918-0001 for reference. I will do my best to provide a quick resolution to your case.
Your feedback is invaluable, as it helps us enhance our support channels and improve the overall customer experience. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />