RLRL Posted
This is a good laptop if your intention is just for watching Youtube and checking emails and light use of MS Excel and Word. Screen looks perfectly okay for a $300 ish laptop. Built quality is sturdy and not too flimsy. SSD is upgradable. But what takes two stars off from this review is that the 8GB RAM is soldered and not upgradeable and the other downside that is a deal breaker is that the maximum bandwidth this laptop supports is only PCIe 3.0 x 2 transfer speed rather than PCIe 3.0 x 4 that other competitors' brands entry level laptops support nowadays. The lower bandwidth transfer speed (859 Mb/s read) would take forever to handle large files transfer. In one instance this laptop takes 55 minutes to transfer only 78 GB worth of files from one external ssd hard drive to another external ssd hard drive. It would be helpful for Asus and Best Buy to specify the maximum PCIe bandwidth transfer speed the laptop supports on the product specification page. A strong impressive Ryzen 3 CPU mate with lower PCIe bus bandwidth motherboard is a potential deal breaker. Anyway, enough of my pet peeves I still recommend this laptop for light uses but don't expect this laptop would do intensive tasks and I would only get this laptop only when Best Buy offered it on sale.
Posted
Dear Valued Customer,
Thank you for sharing your feedback on the ASUS Vivobook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review to enhance the product line. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401046483-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
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CliffC Posted
For home office and internet browsing this meets my expectations. Pro: Fast boot (a few seconds) Plenty of storage (250 GB) for Microsoft updates, etc. Doesn't heat up with ordinary use, no fan noise to speak of. Battery easily lasts 10 hours on a full charge. Good size, weight, and display. The mechanical design, the keyboard, etc. all feel solid Cons; Windows 11 in S mode Notes: During setup, you have to make a Microsoft account. But, after that, you can easily remove S mode. Microsoft has instructions online -- you simply push a button online using Microsoft edge as your browser. For me, the correct button was labeled "GET". (go figure) The display is very good. However, you do need to be looking directly at it (not from the side). This is much like having a privacy screen on your display The processor (amd Ryzen 3) is plenty fast for home office and browsing. The advantage of this "slower" processor is that the laptop does not heat up, there is almost no fan noise, and you can use the laptop for many hours on the battery. The function keys on the keyboard are useful for controlling sound volume, display brightness, etc. Each function key has two functions. The Fn key near the lower left corner of the keyboard selects which function is active. If you don't get the function you want, hold down the Fn key while you press the function key.
mmd1 Posted
This is an inexpensive basic laptop that works well, has good features, light weight and Linux friendly. The biggest downsides are the screen display and fan noise that is noticeable under load. Although the screen is FHD it doesn't get very bright to compensate. The fan is only noticeable under sustained load. I can live with these issues which is why I give it 5 stars because the value/performance ratio is so good. Nice overall feel including keyboard and trackpad. Camera and microphones are more than adequate, SSD and WiFi card are replaceable, RAM is fixed at 8 Gig, enough ports and is lightweight. Everything seems to work under Linux.
netcrackerz Posted
I purchased this for my Highschool bound son. He loves it and uses it for his school as well as personal use. It is light and sturdy. The processor speed, RAM and HDD capacity are just right for the price point this laptop is offered.
John Posted
Great laptop for a great price! Quick & nimble and has handled my day to day uses like a champ. This is no i5 or i7 keep that in mind if you decided to pick this up. I am using it to catalog my music & picture files. The cons are only 2 things for me personally. 1. It’s a fingerprint magnet 2. No DVD-CD Rom But a good value for the purchase price.
RinSF Posted
Keyboard is not illuminated, storage and ram are not upgradeable, battery life is not particularly impressive. Solid performance for the money though, plays older games at max settings. Feels solidly built despite being very lightweight, and the screen is pretty good especially for this price point.
DrGenome Posted
Excellent budget laptop for light gaming and development. I got this for my 10 year old nephew, and he can game on it and develop roblox games. He is coding, referencing, and developing in this budget laptop and it is working perfectly.
JamesR Posted
To date, this laptop is everything I expected, especially for the price. It is quick. I purchased basically to work in Excel and Word and emails. The keyboard has a very nice soft feel
gamerwizk1d Posted
I was hesitant on purchasing this laptop since there were no reviews. Being the first to review this, I want to say that this is a wonderful laptop. It has a great display (1080p resolution) and 8GB of RAM. I am a college student and this is going to be perfect for me.
DZGnutz Posted
Great laptop for a student or someone needing a little more than the basics. It's fairly zippy for the processor and ram that it has equipped. Decent enough battery life and USB slots.
Shey Posted
For the price, it’s a decent laptop. I needed something smaller and lighter to carry around. It’s the perfect size for that. I knocked off a star because it’s falsely advertised that it has a backlit keyboard. It was one of the features I was looking for when I was in the market for a new laptop, it’s disappointing that it doesn’t have it.
JuanH Posted
Great for light gaming or just the average college student, really compact and comfortable to type in
AlanG Posted
In all my opinion, I would like to encourage people to use this laptop. It's a great quality fast, reliable And it's really good when it comes to putting it inside a bag.It's not heavy, it's light, it's thin, and it gets everything to work.
Bamalama Posted
Very nice Windows 11 computer. I am a fan of ASUS computers My only issue with this computer has to do with Microsoft no ASUS. It is delivered with Windows 11 in S mode which sucks. i had to immediately disable that.
TTLW Posted
great laptop for my use (surfing web, reading emails, light word, powerpoint and excel). Good graphics, good speed. No complaints.
HectorG Posted
Great budget laptop for 6th grader. Definitely recommend.
KobyP Posted
Super good value. Especially for a small light laptop.
shawneewing Posted
This lightweight laptop suits our needs well. We use it to run a few apps connected to a TV.
RobertH Posted
Great laptop for a freat value. Only issue is sleep mode wake up
Purchaser Posted
Great laptop, but the screen is terrible. Solid build and good performance though
Posted
Dear Valued Customer,
We sincerely apologize for the display issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2401046483-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015072/
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