Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Happy
HermelindaB Posted
I was spending a lots of money buying bottles of water every week, so I decide to buy this water dispenser and it is awesome, it’s small and compact I can put it in top of the counter anywhere where I want to and I just love it.
I would recommend this to a friendThis review is from Avalon - A11 Top-Loading Bottled Water Cooler - Black Stainless Steel
- Rated 4 out of 5 stars
Let the water flow
Centsable1 Posted
It works smoothy. It dispenses water at a good rate. The complaint I do have is that the compressor is a little noisy. I like the separate switches so you could turn off the compressor and the water heater when you go on vacation.
I would recommend this to a friendThis review is from Avalon - A11 Top Loading Bottled Water Cooler - Gray
- Rated 5 out of 5 stars
Fits on countertop, and easy to place.
Familyof4 Posted
We didn’t want a water cooler that stood alone as we have young children that would be able to push the buttons. The countertop cooler allows for us to reach buttons to avoid waste or kids playing with it. Also a hot water lock and switches if you don’t want certain features.
I would recommend this to a friendThis review is from Avalon - A11 Top Loading Bottled Water Cooler - Gray
- Rated 1 out of 5 stars
Arrived defective, No cold Water
Scoottttay Posted
The A11 arrived defective. We had low expectations because we were upgrading from our standard cheap rental dispenser. The water would either come out room temperature or hot. No cold water at all. The cold light indicator, meaning it was cooling the water, never turned off and stayed lit for days. We tried Avalon support, "hard resets", but their recommendations did not help.
No, I would not recommend this to a friendThis review is from Avalon - A11 Top Loading Bottled Water Cooler - Gray
Brand response from Water Cooler Expert
Posted
Hi Scoottttay,
We are so sorry that you are having trouble with the cold water on your Avalon water cooler. A hard reset is a very simple troubleshoot step instended to try to refresh the cooler in an attempt to correct any potential electrical issues that may prevent cooling. A hard reset does not always correct the issue and we apologize that it did not help in this case. It is our number one priority to make sure that you have a properly working cooler that you can enjoy. Please contact our support team so that we can correct this issue immediately. If you would like, you can even reach out to my directly as I am the Director of our service department. My name is Karissa, please feel free to ask for me when you reach out. You may contact us via phone at 1800-256-0695 or by email at [email protected]. I hope to hear from you soon! <img src="https://s3.amazonaws.com/stratos-logos/logos/Avalon.png" alt="Avalon" title="Avalon" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
water cooler that never cooled
Iceman Posted
NEVER Worked. Out of the box plugged it in and it never cooled the water.
No, I would not recommend this to a friendThis review is from Avalon - A11 Top-Loading Bottled Water Cooler - Black Stainless Steel
- Rated 5 out of 5 stars
Avalon Water Cooler
Rose Posted
My son has one and loves it. So we got one, too. We couldn't be happier.
I would recommend this to a friendThis review is from Avalon - A11 Top Loading Bottled Water Cooler - Gray
- Rated 5 out of 5 stars
Works well
Somigoso Posted
Works as advertised. No issues whatsoever. Definitely recommended.
I would recommend this to a friendThis review is from Avalon - A11 Top Loading Bottled Water Cooler - Gray