While yes one of the main selling points is discounted services through Geek Squad and in home services too. The main selling point for me if you frequently purchase the Geek Squad protection plan (GSP) whenever buying products at Best Buy they are 25% which if you are purchasing over $3500 a year with GSP's as well then you can actually save money buying Total Tech support just with the discount on GSP for your purchases. Plus my experiences at store 570 in Columbus, Ohio have gone far and above expectations when I brought in a service out of warranty for repairs. All done for free albeit the repairs were done through guidance and how to to resolve my directrices issue regardless of lack of current GSP. If you stop most of your doing at Best Buy please do yourself a favor and get this for the discounts on their GSP's , the money saved through 25% discount can easily add up to over $199 in a year with some major purchases. And if you after like me consolidate your families purchases under one Best Buy account to take advantage of this.

Love having all the services this program includes. I have had two televisions mounted (which paid for the plan alone)! The free tech support, in home and in store, alone makes it worthwhile. And the discounts on all Geek Squad protections plans give me peace of mind if something goes wrong!

If you are asking the right questions to a client like How many devices are in your house? Do you plan on getting x/y/z/ setup? When you have issues who do you go to now? Then you can pitch TTS to the client in a way that makes sense for them. TTS is a great plan that offers a whole heck of a lot, but not everything makes sense to the client you talk too. So you don't need to pitch every benefit of it. It's 24/7 support for any device, no stupid questions. Covers 1on1 trainings for up to 30/60mins (appt only), and we can answer any questions or show a client how to do something. It's more of a comfort piece knowing if something goes wrong we can probably fix it.

The total tech support membership is one of the best moves I have made since entering the digital/computer world, several years ago. Whenever I have any sort of problem, I can take my laptop to Geek Squad and they have always resolved the problem and usually, have some suggestions to me as to how I can be more efficient in my use of the computer.

This plan pays for itself. I’ve utilized its contents with mostly all my electronics. Other family members have utilized it as well. Not having to pay so much for cleaning computers out and unlocking devices that are mines is a no brainier. I recommend anyone with tech to give this a try. Plus, when you purchase Apple products you can get a certain amount off as well.