I absolutely LOVE this cleaner... I didn’t realize the layer of everyday grime was in my floors until taking a few passes over it with the crosswave. It left my floors with a no-streak clean look, feel, and smell. I have an Australian Shepherd and debated getting the Pet edition for her hair shedding messes, but decided to chance it with this one. It still picks up all of her hair (around 3” long) without a problem. It is lightweight and very easy to maneuver for the heavy duty clean that it provides. Assembly and disassembly were both very easy and the instruction manual has step-by-step directions on how to clean the machine and filter. If I HAVE to pick one thing that was a “con” I would say, you have to make a few passes or move slowly over more “caked on” or stubborn spots, but it saved me from hand scrubbing those spots anyway! The picture is the results of cleaning my galley kitchen floor (and it didn’t seem “dirty” before the cleaning, either)

Love it have been looking for something easier to clean my tile and bamboo floors,so simple to use an clean after finished. Bought a second one for our church

Good for the vacuuming n cleaning the hardword floor.love the product. But the price is too high. Maintenance is also a bit cumbersome. Else overall good.

Ok, two revelations: 1) I’m a guy. 2) I hate to clean. So, I thought the Bissell Crosswave would help me out with the second one. It vacuums and washes at the same time. It has a clean water tank, where you also add cleaning solution — Wood floor and “multi surface” versions included. “Multi Surface” includes wood, carpet, and tile — and another tank to collect the dirty solution that it sucks up. After unpacking the Crosswave, I was struck by two things: It was light for all its features and it felt very well made. As I assembled it (which literally involved pushing the handle onto the body), I was impressed that it seemed very well designed — all the buttons, latches, and parts seemed thought out to be easy to use. When I started reading the documentation, all that changed! I thought, “too much work!” Too much set up, too many rules, too much cleanup. I could’ve used the vacuum and a bucket and mop with less effort. But I was wrong! Here’s why. It’s simple to fill with water and cleaning solution. Using it was *almost* fun. It cleaned my kitchen floor, which is porcelain tile, so much faster and with so much less work than a bucket and mop. It swivels easily to get into corners and has a good long cord. (One complaint here: the cord is attached to the unit at the bottom, rather than the top and I found this to be annoying to hold the cord out of the way while sweeping.) You can fill the Clean Water Tank partially or fully for small or big jobs. Since I was trying this out for the first time, I went with the small fill. I was able to clean my whole kitchen floor as well as my living room and dining room! I’m sure I could have done most of the house with a complete filling. Note: Much of my work was tile and wood floor, plus one small and one large area rug. The documentation notes that the “Rug” mode uses twice as much solution, so your mileage may vary. Also note that the clean water tank is not huge — when full, it takes about 3 1/2 cups (or about 800ml) of water and solution. So the amount of liquid in use is not a lot compared, say, to a professional wet vac rug cleaner with a multi-gallon tank. When I was finished, I noticed that the kitchen floor was almost completely dry. Much more so than when I used a bucket and mop. When I removed the dirty water tank, I was struck by HOW dirty it was. Having a dog, I was also happy to see the amount of fur it had collected. What I originally thought would be too much cleanup, turned out to be super easy and fast. Simply running the parts under warm water was all it took. Here’s where the documentation failed me. It shows how to clean the dirty water tank, filter, and brush and then separately shows you how to use the included storage tray to clean the internal mechanisms and the brush (again!) I think, in practice, it would be smarter to clean the brush and internals using the tray, and *then* disassemble the dirty water tank, filters, etc to clean them. Finally, remove the brush and clean it and you’re done. Please note, this is not a problem with the Crosswave, but with the directions. Just use the cleaning tray first, then rinse the dirty water tank, filter, and roller. I’m not sure I’ll pull this out for routine vacuuming, but I’m ready to retire my bucket and mop, and will certainly use the Crosswave when company’s coming!

I'm thoroughly impressed how the Bissell CrossWave cleans hardwood and area rugs. Back in the summer we had construction work done in the house. After two months of cleaning and vacuuming, thought that the hardwood floor was fairly clean. The first time that I used the bissell, with enough mix for a 'small area', applied it to two rooms that are mostly hardwood and a small area rug, the dirty water was like mud: Very dirty, with some fibers from the rug and dust it picked from the floor. Never imagined it would pick up so much dirt! How it works: Mix warm tap water and cleaning solution into one tank. This tank is lightweight and the cover does not leak. Tank has very clear labels on how to mix. Insert it in the machine. Then pick a roller (Comes with two for mixed surfaces that's slightly more rough and one for hardwood that's a soft cloth). On top of the rollers there's a dirty water tank and a washable filter. That's it. Turn it on by selecting either hardwood or rug. The difference is that on rug, it dispenses twice the amount of solution. Because it vacuums the water while it cleans, a hardwood floor dries in minutes and leaves no streaks. An area rug can remain slightly moist for a while though. When done, remove the dirty water tank, rinse it, and optionally remove and rinse the roller. The cover for the roller comes off easily with little pressure, and there's a small handle to remove the roller. The simplest system I've used. Most of the parts that come in contact with water can be taken off and rinsed. It comes with a pedestal that can be left with water to help clean the roller that is installed while stored, although I prefer to rinse the rollers first. There's an attachment to keep two more rollers dying. The machine is fairly light, not much different than other vacuums. It comes with a long power cable. Comes with two bottles of concentrate solution. Each 8 oz bottle lasts for a few washes but it goes for about $ 8 a bottle, which is the only caveat. Not sure if some other solutions would work, but if it lasts for a few washes it's not cheap but reasonable.