Customer Ratings & Reviews

I have to agree it is an upgrade from your just a vacuum. I have two dogs and this steam cleaner does a heck of a job. I definitely wouldn’t be using it to clean up oatmeal but to each his own. Not that it wouldn’t clean it but what goes in must come out. Meaning it is necessary to clean up all filters and such after each use. I can clean up around 1300 sq ft but I clear out the water and add solution 3-4 times. It does a great job. I can’t warn you enough that when you throw out the water do not throw it out in your sink. That slushy dirty water will clog up your sink house pipes. You have to buy a cleaning solution & pet cleaning solution separately. I luv the fact it has a clean itself mode. I do find it a necessary cleaner to have if you have little carpets. I for instance only have carpet in my bedrooms. Really like the dock station. So easy to use. A great buy.

The product was easy to assemble. Once put together comes with easy instructions to use and a self cleaning mode. The vacuum is not wireless so remember to assure plug ability in areas needed.

I've tried it four times now.And it seems to work, okay.But it requires a lot of taking it apart and cleaning it properly after you're done. It also The suction for taking up the excess water is not as strong as I thought it would be. You would probably be better off just mopping it very wet and taking a wet and dry vac Instead. And that would have been a lot less money. Overall it's a good product, it's limited in its ability to do the job to complete satisfaction. The cost for what it does and the required cleanup of it is certainly not something that I would buy again.

Exceeded our expectations!! This machine is awesome!! Not heavy and does the vacuuming, and mopping as I had hoped. It washed our hard floors as if we had vacuumed and manually mopped the floor woth the exception that woth this the floors were dry in seconds! Very easy to use. Just need to maintain it, follow clean cycle instructions, and wipe it down, and it'll run like a champ for a long long time. (Tried to add photos but upload kept failing).

Best purchase I have ever made at save time on mopping my whole house. I have pets. It’s an easy cleanup. I love this mop vacuum so much the best purchase I have ever made it saves time on mopping my whole house. I have pets. It’s an easy cleanup. I love this mop vacuum so much. I wish I got it sooner. My husband loves it. Everybody loves it.

It’s one of the best vacuum I bought, one swipe snd with the rolling wheels it makes it very easy to use and the self cleaning option makes it on top

Works extremely well. Gets dirty quickly but easy to clean. Recently I accidentally bumped it while cleaning, hit the floor and snapped the entire handle off now it’s worthless. Would recommend, just wish it wasn’t so cheaply made.

The paper towel on the left is what would happen when I would wipe my floor with just water after regular mopping. The paper towel on the right is what now happens after going over the floor ONCE with this thing!

After 1 year the plug overheated (wasn't our outlet) but with our Tech Membership we were able to get a brand new one. The 2nd one wouldn't steam (luckily already having one, I knew how much steam there should be). At this point I wasn't going to go with this brand again however, it was on sale for $50 less and I knew the outstanding job it does cleaning so I did. Hopefully "The 3rd time is a CHARM" holds true as this is a great cleaner/vacuum combo and with pets and disabilities it's a back saver. The 4 stars is only because of the aggravation of having to go to Best Buy twice and not giving me the full comp value, only the original purchase price.

Would be better for someone who do not have too much of a mess. We have a lot of dirt in our backyard and 2 large dogs and a toddler, constantly tracking it in. Despite me sweeping the floor roughly for larger items prior to vacuuming, this still just not powerful for our needs. The mop qlso left water trails from the wheels on our floor. Have barely even used it at this point so was not worth the money for us.

I absolutely love this! The steam just gets things up off of the floor sooo much better. With dogs and kids it’s definitely a must have

Seriously impressed with this vacuum. It's by far the best I have used. Was shocked by how quiet it was, and it didn't seem to lose any suction power to compensate. Floors went from covered in cat hair, food crumbs, and whatnot to spotlessly cleab. The vacuum is very intuitive to use and feels snappy when switching from a push vac to using the hose or even emptying the dust cup. Speaking of the dust cup, this cup is actually easy to empty compared to others I have used. I've had so many that were impossible because you could only empty it from one end, design flaws that led to clogged corners, etc. Didn't know it swiveled when I bought it, so that was a nice surprise. Really glides across the carpet.

Clear instructions, easy to put together, and easy to use

Makes your clean up easier by skipping the vacuuming step. It doesnt get close enough to the floor to get some material up. According to reviews the other crosswave models would be better for those situations. I would have returned it but missed my return window.

Fantastic! Best wet dry vac we have ever owned. Steam huge bonus. Use for all hard surfaces.

Love it I have two messy little girls that attend to make a mess better than I can.the. Then We have jobs and time is limited .. There’s nothing I’ve ran across that the crosswave doesn’t clean in a quickness! Thanks crosswave

It’s okay, stains or sticky mess that has sit you have to go over multiple times. It is nice with the clean filter and steamer system.

The new Bissell Crosswave Hydrosteam is absolutely fantastic. I love that I can replace both my steam mop and old Crosswave mop/vac with this new all-in-one device. In my opinion, this new version feels better built, has a better color scheme, cleans better, and is much easier to clean out. My house is mostly wood and tile floors, with dog hair sprinkled throughout. So, being able to vacuum, steam, and mop at the same time is perfect for my lifestyle. With the Bissell Hydrosteam, my cleaning time was basically cut in half. Furthermore, this mop had no issues picking up the dog hair, cleaning up food droplets, and it left no streaks. I also love that this uses less water/solution than the combination of cleaning products I used to use. Moreover, it dries quickly, so I don't have to worry about ruining my wood floors. When it was time to clean the Crosswave, all I had to do was press a button and the self-cleaning kicked in. After that, it was just a matter of emptying the dirty water bin and wiping off any leftover dog hair from around the brush roll area. My only complaint would be that the steam is not really visible. This makes it hard to tell if it is even working at times. Also, some may complain that it has a cord. However, I have used battery-powered wet vacs before. I assure you that there is no comparison to the convenience of being able to plug it into a wall and immediately use it without having to wait for a battery to charge.

PROS Almost completely self-cleaning Great with hair Much less maintenance than a carpet cleaner CONS Limited range of motion in tight spots Not so much steam as hotter water INTRODUCTION I’ve owned Bissell products for many years. Everything from vacuums to carpet cleaners, Bissell has been a go-to brand when I needed something more than a vacuum. I’ve owned my Bissell carpet cleaner for over a decade now and was excited to see what amounts to a cleaner / shampooer for hard surfaces. I had to give it a go. USE Included with the purchase of the product is a multi-surface microfiber brush roll, 3 trial-sized samples of Bissell’s Floor Sanitizer, Floor Cleaner, Vacuum Cleaning solution, and a storage / cleaning base for the product. Bissell sells larger bottles of their cleaners, as well as offers a variety of brush rolls that may be more tailored to your needs. These include the Pet Roll, Hardwood Floor Roll, and Carpet Roll. The Multi-Purpose brush roll included with the cleaner does an admiral job at filling all the roles (pun intended) without neglecting specific surfaces. A jack of all trades, master of none so to speak. The Hydrosteam includes 3 different cleaning modes: Steam, Area Rug, and Hard Floors. Area Rug and Hard Floors allows you to use the product as a lightweight vacuum, while the steam option allows the user to dispense a heated cleaning solution on sealed floors that makes spills and other sticky messes easier to clean. How well does the Hydrosteam clean? Surprisingly well. We consider ourselves clean people. We thoroughly clean our house every 2 weeks and lightly clean in between. Every 2 weeks includes washing the hardwoods and tile floors throughout. Having just done a good cleaning this past Thursday, I was doubtful the Hydrosteam would give much of a return. After all, we had just cleaned and we don’t wear our shoes in the house. Well, that theory went out the window. I’ve included a picture of the water returned from cleaning just the tile floors. DISGUSTING. The steam cleaning function and cleaning solution picked up a bunch of junk that our mop / wet cleaning stick just smeared around. UGH. Time to rethink how we clean house. Embarrassing. Great job Bissell. The tile floors have NEVER felt cleaner. CLEAN-UP One thing that has kept me from ever wanting a steamer is my experience with my Bissell carpet cleaner. While the carpet cleaner does a decent job, it absolutely SUCKS to clean up after you are done. Figure a good 30 – 45 minutes cleaning the cleaner after use. Cutting hair, cleaning the inside of the vacuum, rinsing the parts and hoses. You name it and I hate it. Too awkward, too time consuming, too messy. Bissell has done a very good job eliminating the mess of owning this machine. While there is some stuff to do, it is nothing like owning a carpet cleaner. Once done with your cleaning, bring the machine back to the plastic storage base. Fill the recessed brush roll area with some of Bissell’s citrus cleaning fluid and sit the machine in the storage base. Plug it in and the machine knows it has been placed in its home. The self-cleaning light comes on and in about 30 seconds the machine has run, cleaned itself and sucked nearly all the water out of the storage base. EASY. You still must pull both the clean and dirty water tanks after use and clean them, but it isn’t horrible. I was able to pull the tanks, rinse them out, and clean out the storage base in less than 10 minutes. Not bad. Bissell has done their best at trying to eliminate the cleaning the cleaner chore. NEGATIVES I found the range of motion of vacuum very short. Working in a tight space like a bathroom you can easily get the handle just a little too far vertical. I’m not talking perpendicular to the ground either. Once you do, the protection device kicks in and blocks suction. While I get that it is supposed to protect the cleaner, it is just too fast at blocking airflow. When it does, you MUST shut the cleaner off and let the suction stop to resume cleaning. Annoying. While marketed as a Hydrosteam, I would consider it more of a hot water cleaner. I never really ever saw any true steam from the cleaner. I could see a little, but a true steam cleaner, it is not. A true steam cleaner sanitizes during use due to the extreme temperature. This machine will sanitize, but only using the Bissell Sanitizing formula and only if it is allowed to remain damp on the surface for more than 5 minutes. The steam I see in Bissell’s videos and photos seem to be overly dramatic. CONCLUSIONS The Bissell Crosswave Hydrosteam is a good cleaning tool. As long as the user knows this isn’t a “true” steaming machine, they won’t be disappointed. The Bissell does a very good job at cleaning hard surfaces. My tile floors look and feel great. Most importantly, they dried very quickly, as the Bissell leaves little to no water behind. The Crosswave Hydrosteam is easy to care for and you can tell Bissell has devoted a lot of time making the machine user friendly and easy to maintain. That is a huge and welcome addition to their product line. While this is not a replacement for either my existing carpet cleaner or my carpet vacuum (it cannot compare to either one), it is a keeper compared to my current hard floor cleaning products, whether they be my cleaners for tiles or my sealed hardwoods. RECOMMENDED

Not great. Will leave streaks all over hard surface floors.