Customer Ratings & Reviews

I have never in my life been more confident in the cleanliness of my floors. I switched to the hardwood floor brush and use it as a dry vac instead of sweeping and some days I use it as a wet vac and mop and sweep at the same time. I have no pets but this thing finds hair and dust from somewhere and it’s just insane how much dirt I dump out. Legitimately has improved the quality of my house. Worth all the money. Worth the detergent they sell for it. It works if you just follow the instructions.

So, I researched this product for what felt like forever. The price is a little high for your typica vacumm. But that’s because it’s not typical. I have 5 dogs and sweep, then vacuum, then mop at the very least once a day. This product has put all of that into one amazing product. Not only am I able to triple attack my weird material floor (renting) but I’m also able to wash my area rugs! Are you kidding me?!? I love it. I’ve only had it for about a month. So, so far it’s exceeded my expectations.

I love cleaning with this Vaccum, it Vaccums and mops at the same time. Battery only lasts 30 mins when fully charged. Can change settings from hard floor to carpet. Includes 2 mini cleaners, an extra roller and a charging station.

Absolutely love it! I had the corded version before so I was already in love with the crosswave but I’m so glad I made the switch to the cordless. The self cleaning feature is the best and makes cleaning it 10x easier! I wish I would have purchased the cordless from the start.

This is definitely the best floor cleaner we have but it cleans about 1300 ft.² of hardwood floors with in 30 minutes I can’t believe how dirty the water is in the machine does a self clean at the end you can’t get better than that.

So I’m OCD about my floors. I wanted something that I could use everyday. So I wanted to try this product because it’s a 2 in 1. I usually use a shark cordless vacuum and a bissel pet symphony steam mop with the washable pads. I wash my area rugs once a week. The last time, I steamed mopped before I put them back. I have used this bissel crosswave every day since I got it. EVERYDAY. it’s been 5 days. I went to wash my rugs today and seen the dirt it left behind. Something that is $400 and has been used everyday should not make my floors this dirty. This machine is junk. It just pushes dirty water around. I have to wipe up dirty water after I wash a part of my floor. 1st photo is what I seen right after I took my rug out. The outline of the dirt was disgusting. I thought my floors were clean. I use a sticky rug to keep the rug in place because of my cats like to move it, so that is what is in the photos. The 2nd photo is after I used my steam mop. I used a clean mop pad as a well. There is a yellowing stain also from water constantly getting on the rug since it’s right under the kitchen sink, it is not dirty. So beware before buying and wasting your money. Definitely returning!

Must wash the roller and filter after every use or it will smell bad. It was more upkeep than I thought.

Omg I love this machine haven a dog and a 2 year old it’s amazing. I can’t believe how dirty my floors where

Sweep, vacuum, and mop at the same time will always be a win! This genius machine is perfect for any person/family. Simple, shocking results every time, quick clean up.** BUT this is not a replacement vacuum for carpets**

Fantastic product. My fiancee loves the Crosswave. It's really simple to use, it's very easy to store, and it cleans itself! What else can I say? If you have kids, this thing is a no-brainer!

One of the biggest issues with every other floor/carpet cleaner I've used in the past is the fact you have a rather heavy machine with a very small cleaner/applicator, coupled with a cord. You are tethered to a limited footprint and anytime you need to move to the next area it becomes a chore unto itself to move everything. Not the case with the CrossWave. First off; it's cordless. Yes, there's the limited battery life (see below), but with this increased mobility thanks to no cord it adds to how quickly you can move from one area to the next. This helps in getting the most out of those ~30 minutes. Second; it's very simple/user friendly. You have two buttons and a trigger on the handle; Power, Mode (hardwood/carpet), and the trigger is for releasing the cleaning solution. The bins for dirty and clean water pull out with a very solid feel, but it is one of quality and not difficulty. They break down to air out and clean in a very straight-forward manner. Add your warm water and cleaning fluid up to the fill lines (there are two, one for small rooms and another for large) click your clean water bin back into place and off you go. Third; self-cleaning. Once you are done with your cleaning, dock the CrossWave for charging. The "self cleaning" button illuminates on the front of the device under your display that shows your battery life, wifi, and which mode you are in (the aforementioned hardwood/carpet). Push this button and the process begins. The brush starts spinning, water pumps through the machine, and over the course of the next 40 seconds, various things speed up and slow down until it's finally done. After this, just pull the dirty water bin and cleaning brush out, rinse and dump your debris, then let it all air out overnight. Very very straight forward. Why "nearly"? Why 4 stars and not 5? I'm going to be fairly picky here as I could see these topics being issues down the road and/or just for other users. - battery life - carpet/rug cleaning capability Battery life; You get ~30 minutes of power out of a full 4-hour charge. Moving briskly with this in the back of my mind has helped so that I have yet to run out of power mid-cleaning. But, if you had a very large area or were casually going about the task, I could see needing more than 30 minutes to complete your chore. So, while the 30 minutes might not directly impact *my* use, I could definitely see it being a problem down the road or for someone else. Carpet/Rug cleaning; The majority of my cleaning has been on hardwood/laminate. In this area, the CrossWave works wonderfully. I have tried it on two different areas of carpet/rug, and in each situation it didn't really perform as well as I had hoped. It left quite a bit of the spill(s) behind, and did more as a vacuum than as an actual "multi-surface cleaner", so it doesn't really knock it out of the park in this arena. All in all, it's a great product. It cleans quickly and efficiently in 90% of the situations I have put it through. The CrossWave easily out performs my last floor cleaner in every single criteria aside from being dependent on a battery, thus limiting it's operating time to 30 minutes. Aside from that one single thing, though, I wouldn't recommend a single other product for the job.

The Bissell CrossWave Cordless Max is a versatile wet/dry vac that can clean tile, hardwood, laminate, and even area rugs! This CrossWave Cordless Max is a great upgrade from my older wired CrossWave, offering a cord-free experience while still providing the same level of cleaning. The two-tank system is the same, which works well and is far better than a dirty mop bucket. Though the CrossWave Max could be a little lighter, it is easy to use and maneuver. The cordless design allows easy floor cleaning without worrying about locating a nearby outlet. The battery life unfortunately is rather poor and only last 30 minutes, but this is enough to fill the waste tank fully and equates to approximately 1-2 rooms depending on the area. I would have liked to see battery life approximately doubled so I could complete my hard floor cleaning without having to wait for it to recharge. Another shortfall is the long charge cycle, which can take over 2 hours depending on how depleted the battery is. Despite the poor battery life, I much prefer using this over my older cording model due to the convenience. The CrossWave Max also features a cleaning cycle which is a great addition, making it far easier to clean and you spend less time cleaning the vac after each use. While the CrossWave Max isn’t going to work miracles on your old stained grout, it will clean and maintain your floors far better than a mop while being adaptable to your various floor surfaces.

The Bissell Crosswave Cordless Max Multi-Surface Wet/Dry Cleaner is a remarkably versatile and attractive device which does so many functions so well that you may wonder how you got along without it! It has a number of improvements over the wonderful corded Crosswave cleaner. What does it do? Vacuums carpets, shampoos carpets, vacuums hard floors, mops hard floors, cleans up all pet hair and “accidents” and serves as a general purpose light-duty wet/dry vacuum! And it does all of this with a very well-engineered, light-weight body that is very easy to maintain. If you hate dragging out a heavy carpet cleaning machine or finding a way to shove it back into a crowded closet, this multi-purpose cleaner will solve that problem too. Bissell began in 1876 when Melville Bissell invented the first successful carpet sweeper. Queen Victoria gave the company a big endorsement by insisting that her palace be “Bisselled” every week. In 1956 Bissell released its first carpet shampooer. Many improvements followed including a deep cleaning carpet cleaner in 1979 and a series of pet-focused carpet cleaners in the 2000’s. At that time Bissell also became a major sponsor of pet charities, contributing a portion of its sales to pet shelters. Today Bissell is the largest producer of floor care equipment in the U.S. The Crosswave Cordless Max Multi-Surface Wet Dry Vac is their newest entry for home use. Consider these features: • Crosswave Cordless Max Multi-Surface Wet/Dry Cleaner (#2554) • Simultaneously vacuums and washes carpets, area rugs and hard surface floors • Large non-slip ergonomic handle for effortless control • Two smart-touch power settings on handle: rugs and floors • On-demand solution trigger • LED lights at base and on controls • 25 minutes running time from 36 volt lithium ion battery • Swivel head for great maneuverability • Handle on base to aid in carrying unit • 10.5 inch wide cleaning path with improved edge cleaning • Bissell Connect app provides tips, alerts, maintenance tracking • 28 ounce water/cleaning solution tank • 19 ounce dirty water tank with automatic shut-off • Easily removable high-impact clear brush window • Brush rollers easily remove for cleaning • Two multi-surface brush rollers included • Two 8 ounce Multi-Surface cleaner bottles and two 8 ounce Tough Mess/Odor Eliminator cleaner bottles included • 3 in 1 docking tray (with brush roller and filter stand) stores, cleans and charges unit • Lightweight! Just 11.5 pounds! • Two year limited warranty I have owned a corded Bissell Crosswave PetPro cleaner for two years and use it nearly every day. In my condo the cleaning challenges I face are a 2400 sq. ft. mix of granite and hardwood floors and a sweet little Yorkie who is a bit leaky. The corded PetPro is a wonderful device but when Bissell introduced this model I decided that having a cordless version of my beloved Crosswave would add a very valuable convenience dimension. In many respects it is similar to the corded version but I have found that the great Bissell engineers have made many improvements to an already superb appliance. See the photos of my corded and cordless Crosswaves side by side. The Cordless Crosswave is very well-packaged and extremely easy to assemble. The box contains form-fitting shock-absorbing materials and the vacuum itself requires just the simple insertion of the handle to be ready for its work. When you remove the Crosswave from the box you will be impressed by the quality of its finish. It looks like the sophisticated high-tech device that it is, but it also looks very solid. The color is a nice combination of black and pearl white with light blue accents. The carpet/bare floor mode selector touch controls have LED lights and the clear brush roller cover also has LED lights which illuminate when the soapy water solution is applied. On the control panel are battery status, WiFi connection, a dirty water tank full warning and the mode (carpet/bare floor) indicators. Below the panel is the button for starting the brush cleaning process. There are 2 tanks – one for water with a cleaning formula and another tank for the collection of dirt and soapy waste water – so there is no mixing of the two. Bissell includes four 8 ounce bottles of cleaner (Multi-Surface and Tough Mess solutions) to get you started. Note: you can also use your own cleaning solution if you prefer. What you first notice about the Crosswave is that it is both lighter and quieter than most vacuums. The large and comfortable handle has the key buttons you need to use so it is just a finger press away from immediate use. The roller brush has both a soft mop-like surface and stiff brush elements to mop and scrub in a rotating action, like a paint roller. Press the power button then use your foot to release the handle from the upright position (which starts the roller spinning), choose cleaning power setting on handle (“Rug” for more soap, “Hard Floor” for less soap), use trigger under handle to release more solution onto floor for tougher spills and you immediately see a row of LED lights illuminating the soapy solution being applied to the floor and being vacuumed up. There is no wear and tear on your hand or wrist due to the light weight of the Crosswave and the very responsive swivel head which makes it very maneuverable for tight corners. It required just two passes on any section of floor, once with soap being dispensed and once without soap, to clean it. It was that simple! After cleaning your floors, remove the dirty water collection tank, lift up the strainer and dump the contents into a toilet. Then rinse out the tank and its parts in the bathroom sink. (I recommend replacing the stopper in the bathroom sink with a mesh strainer to catch any debris which may remain on the parts.) The Crosswave has a washable filter which will remove allergens, pollen and fine dust. The roller brush has an interesting “self-grooming” detangling system to keep hair from wrapping around the brush. The roller brush removes easily and it was no trouble to clean off any trapped dirt or hair that escaped the detangler. A light rinsing of the collection hose and clear brush roller cover completes the cleaning. This whole process takes just a couple of minutes and then you can place the reassembled Crosswave on the included tray to recharge and air dry. Bissell suggests cleaning the Crosswave immediately after use by placing it on that stand and activating the self-cleaning function, but I believe that it is actually easier to just disassemble the brush unit and rinse the separate parts in a bathroom sink. The Crosswave is very well-engineered, the parts are easy to clean and disassembly/reassembly is very easy. This will also enable you to sanitize the parts. Prior to buying my corded Crosswave I had used another brand of floor cleaner for 15 years and it was a nightmare to disassemble and clean! The ease of post-use cleaning is another nod to good design by the thoughtful Bissell engineers seeing the problems from the consumer point of view. So how well does it clean? Hardwood and tile floors: A+, carpets: B on first pass, but that improves to an A if you use it frequently. I found that it did an outstanding job on all of the hard surfaces, cleaning the floor and then pulling up all of the sudsy water and dirt. It left the floor clean, dry and streak-free! The ease of use afforded by the cordless design cannot be over-stated. As I noted, I love my corded Crosswave but it is annoying to flip the cord out of the way during use and unplug it to move the cord to another outlet when you clean a large room. The battery life is substantial and allowed me to clean about 1,500 square feet before the low battery indicator began flashing. But the improvements on this Crosswave Cordless Max go far beyond its portability. The roller brush is larger in diameter (see photo) which improves the cleaning process because the brush fibers have more flexibility and can soak up dirty water easier. The mounting points for the brush have been improved to strengthen them and to reduce the dead space on either side. This greatly aids edge cleaning because the brush is now much closer to the wall when cleaning the border of a room. Maneuverability is better because the new Crosswave has larger wheels and there are numerous well-placed rubber bumpers on the body of the unit to protect your furniture. The open handle also makes the Crosswave easier to manage than the older, closed loop handle. The actual cleaning process is considerably better on the new Crosswave Cordless Max because the filter fits very snugly and that substantially improves the effective suction power compared to the corded model. Finally, the debris strainer is much better. It completely covers the bottom of the dirty water collection chamber, making it much more effective in collecting larger debris. See photo. The Bissell Connect app is new and some might find its information features useful. One design element which I wish Bissell would rethink is that the battery is not removable. It would be nice to have the option of charging a spare battery and exchanging batteries when the charge is depleted. But since most will use this cleaner for relatively small jobs, this is not a big issue. Overall, I am confident that you will be very impressed by the quality of the Bissell Crosswave Cordless Max Multi-Surface Wet/Dry Cleaner and will appreciate its ability to thoroughly and effortlessly clean both your floors and your carpets in your home. Queen Victoria never had the opportunity to have a Bissell Crosswave clean her palace but I am enjoying the royal luxury of using this wonderful cordless floor cleaner and give it five well-earned stars and my highest recommendation!

This is the worst purchase I have every bought. Such a waste of money. My floor is still a mess, it leaves dirty water whenever you stop vacuuming, it’s impossible to clean the rollers. I wish I would have never purchased this.

I wanted to give this 3.5 stars, but u can only do 3 or 4. lets start with the good. -CORDLESS!!!!!!!!! -easy to use -comes apart easily -fill hole is large -leaves house smelling fresh -mostly self cleaning -powerful vacuum -easy handling -looks good -quiet:able to use in the main house while people r sleeping in the next room the bad: STREAKY FLOORS. it says to use less solution and vacuum over it more times, but it isn't getting any better and this is clean #3 in 4 days. -4 hours to charge -only get 30 minutes of cleaning from day 1 so u know in time it will only b 15 minutes, but rt now I can do my whole house -rugs felt full of solution and it keeps sucking up the area rugs b/c it is soooo powerful while vacuuming -leaves a little mess where there r uneven tiles, but u can turn it and go over it again to get rid of the debris -drops dirty water every once in a while, but u just go over it again and it disappears -expensive solution. it doesn't run on steam so u have to keep buying more -brushes only last 20 hours (40x of cleaning my house) -fresh cat vomit cleans up easily, but dried day old b/c u didn't c it, I wouldn't bother even trying to use this. it takes way to much time, battery, and solution over all its a keeper... it self cleans and then u have to take about 5 minutes extra dumping the dirty water tank and pulling out the pieces to dry. its very easy to clean and it maneuvers around the house easily. its pretty lightweight, u only have to pick it up to put it on and take it off the docking station.

This is a great unit for deep cleaning hardwoods. I don't know that I would utilize this on a daily basis but more on a weekly/monthly schedule or for big spills. The reason is the roller, they have a soft micrfiber wrap but then there are still plastic/rubber bristles that give me concern. My hardwoods are 3/4" red oak. With 3 layers stain only. As such there is no "shiny" poly coating. The floors are swept and mopped every 2 weeks and look nice. This unit cleans even better!! See pics where it really bring out the shimmer of the floor! The unit is super easy to assemble - just snap on the handle! Then clean up is simple with the built self clean mode. Overall this is a great product and We will utilize quite frequently to bring back the shine to our hardwood floors!

BISSELL - CrossWave Max Wet/Dry Cordless Multi-Surface Cleaner - Black/Pearl White Summary: A portable multi-surface wet-dry vacuum that feels sturdy, well-made, and performs surprisingly well for a cordless design. Pros: - CORDLESS - The ability to take this unit wherever it needs to go was a key requirement for me. Cords wear, they tear, they tangle, and fall into disrepair with even the most casual of use. - Docking Station - This unit features an included docking station. This station is where the unit rests to charge. It is also where the mop rollers and filters go to dry. Not having to deal with finding the plug-in port every time I need to charge this unit is very important to me. Again, constant handling of cords and ports leads to excessive and undue wear. Being able to easily rest this unit on its contacts makes for reduced wear. The tray also ensures that the unit won't make a mess while you let it rest or run the self-clean function. - Self-Clean Function - The unit has a self-clean function that you can run after you've emptied the gunk, or just before. - Two Wet Tanks - One for the clean water and detergent, another for the dirty water and vacuumed gunk. This makes cleaning and uses a snap. - Modular Snap-In Components - Every component that is designed to be user-removable is easy to remove with "snap-out/in" ease. - Svelt Appearance - This unit Black/Pearl finish looks pretty cool for a vacuum. - Relatively Quiet - I am guessing the sound of the vacuum is muffled due to the materials, filters, etc. But the unit is quieter than I would have thought and certainly compared to my other vacuums (cordless and corded). Cons: - Weight - Compared to another cordless vacuum (non-wet/dry), this unit feels heavier. But, that is only if you considered weight. If you consider its size, form, and its function(s), it makes sense. In that respect, I feel it is balanced and maneuvers well for its shape and weight. - Ramp-Up Period - (not really a con - more of just a matter-of-fact) There is a small ramp-up period required to use the mop functionality. This makes sense. Just as sponges don't work as efficiently when completely dry, neither do the rollers on this unit. The ramp-up period consists of you pressing the button to allow the cleaning solution to saturate the mop roller for a few seconds. After that, the unit is ready to go. Use: My floors are laminate. I have two dogs that have access to their yard. They go in and out pretty regularly. I have an Ecovacs Deebot that runs every morning at 10 am. I haven't mopped in about two weeks, perhaps three. In the demo pics I've shared, the unit was run for five minutes after the spaces had been pre-vacuumed. My five-minute (maybe slightly longer) mop session included areas in the kitchen, the living room (where outdoor access is provided), and a second bedroom and bathroom. I went over each of these spaces until I saw a thin layer of moisture that provided a visual cue that I had "mopped" the area. I used regular vacuum motions of back and forth (though not as brisk as with a regular vacuum). As you can see, five minutes did consume about half of the reservoir of clean water, but it picked up about half in that in overall nasty looking and foul-smelling water. If the Deebot hadn't run earlier, there would probably be a lot more dog fur in there, too. I *love* this unit. The cordless functionality allows me to grab this unit and just go over a high-traffic area whenever I need to. It's nice. Then, on Sundays, I can run my regular vacuum (Dyson Ball) followed by this unit to ensure the floors are as clean as I'm going to get without getting down on my hands and knees.

I have about 1,100 sq ft, of tile and carpet to clean. I had the following goals in mind: 1. Buy one device, not two 2. Cordless 3. Two tank design so the dirty water wasn’t being pushed around 4. Bagless 5. Easy maintenance 6. Quiet relative to performance Based on my criteria, I’d say I was more than successful.I’ve only used it once, but I cleaned carpet in room, and the kitchen floor. I love seeing the ‘V’ shaped lines left in the carpet once you’ve vacuumed. It just makes me feel confident that I’m walking on clean carpet. I used the multi-surface cleaning solution which left a very mild, but non intrusive scent. The dirty water was gross, and far darker than I had anticipated. There was also a lot of other stuff I never imagined I’d have in my carpet. I had hair wrap around the brush, but that was easy to cut, pull, and remove. I filled up the tank with enough water for the smaller cleaning area, but by the time I was done, I barely had any left. The beauty of this vacuum is the ease of use. I poured a little water in the tank, stuck it in the microwave for 30 seconds, and then added a little solution. Once the solution was ready, I re-installed the tank and that’s when I was able to do the self cleaning cycle on the brush. One thing to keep in mind, is the size of the vacuum’s brush. If there were a couple more inches on either side of the vacuum so the brush was 4” longer, it would make things easier, but there are other trade offs like maneuverability. With the smaller brush, you can make tight turns around furniture legs, or obstacles with ease. This made cleaning my flooring fun again. Last but not least is the maintenance. There isn’t a work around for this, so you just have to do the work. It doesn’t take long, It’s just is a task that you have to complete after cleaning. If you have a bigger area to clean, you might want to get an addition battery to extend the runtime. While you can remove or replace the battery, it isn’t as easy as removing the tank. It isn’t hard, but it is another step in the process. At the same time, there’s nothing that says you can’t clean one or two areas one day, and then tackle something else the next day. After cleaning everything, and setting the various items aside to dry, it felt like it was a hassle to clean. However, once I saw that “v” shape in my carpet, I forgot all about the maintenance.

Cleans my laminate, marble, and carpet floors very well. Easy to use and easy to clean all the components as I have found using the outdoor hose and bucket quicker and easy than cleaning it in the kitchen sink. Plus all the dirty water gets tossed in my plants rather down my kitchen sink (which looks gross). The self cleaning is a great feature. Having it cordless gives me the freedom to move it where ever I need to clean in the house. Great product overall

Works amazing, but I find it a bit pricy for a non battery powered mop and vacuum. Cleaning performance and cleaning is the best I’ve tried.