Customer Ratings & Reviews
See more imagesBISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
- Model:
- 3930
- SKU:
- 6600419
Highly rated by customers for:
Customer reviews
Rating 4.1 out of 5 stars with 12 reviews
Top Mentions
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- Rated 2 out of 5 stars
Better than some, but not the best
Smann Posted
This nicely-designed mopper vacuum fast loses its shine. I've had it month. Loved it at first. Now, not so much. THE GOOD better than some but also more expensive (so it should be). not loud, has a lot of options like no water/high water/etc. side brush is great Easy to empty/clean out Picks up a lot of dirt/hair--at first. THE BAD no brush roller drying cycle like competitors to avoid mildew Tanks too small -- have to empty/fill after only 2-3 uses. this also means dirty tank less gross, so probably not the worst thing One month of use and parts are harder to remove/attach from warping. There is rust already on some internal components. It picks up less now. The suction lower, brush roller worse. Leaves hair. Overall, I've tried three mopper vacuums from different manufacturers. This was the most expensive but not the best. This is an above average mopper vacuum for a high price. It is better than others, but be prepared that-for the price--it's not the best and you might be disappointed. Might work well for crumbs but not a house with pets or lots of hair.
I would recommend this to a friendBrand response from Bissell Team
Posted
Thanks for the detailed feedback, Smann—we’re glad you appreciated the design and features of the CrossWave OmniForce Edge, but we’re sorry to hear about the performance and durability concerns. The brush roller and suction issues may be fixable, and we’d love to help troubleshoot. Please reach out at support.bissell.com or call 1-800-237-7691 so we can make sure your machine is working as it should.
- Rated 5 out of 5 stars
Happy wife happy life
Robert Posted
Wife says it works great and she is very happy with this crosswave so far
I would recommend this to a friend - Rated 5 out of 5 stars
The best
MaribelM Posted
If you have hardwood floors, you HAVE to buy this! Its flexible and the no-gap feat. is great!!! It's lightweight, cleans itself and I love that its digital . Buy it NOW!
I would recommend this to a friend - Rated 5 out of 5 stars
Works great
Manny Posted
Definitely the best brand and vacuum when you have pets at home, it’s so easy tu use and cleaning got a lot easier
I would recommend this to a friend - Rated 1 out of 5 stars
Do not waste your money!
MICHELLEN Posted
I am so disappointed in this purchase. A lot of money spent for something with minimal suction and soaks my floors. Its not even plugged in anymore,
No, I would not recommend this to a friendBrand response from Bissell Team
Posted
Michelle, thank you for sharing your feedback. We're sorry to hear the machine is not delivering the suction and floor drying performance you expected. For best results, ensure the dirty water tank and filter are installed correctly and the appropriate cleaning mode is selected; if the issue continues, please contact BISSELL Support at https://support.bissell.com or 1-800-237-7691 so we can help troubleshoot and improve your experience.
- Rated 3 out of 5 stars
Decent for quick light cleaning
Pokie Posted
Battery life isn’t great, on full power mode last maybe 5-10 minutes. Cleaning power is decent but compared to the previous one I owned before (plug in crosswave) the battery operated one is lacking. Also the battery model lacks the steam/heat the plug in provided.
No, I would not recommend this to a friendBrand response from Bissell Team
Posted
Hi Pokie, thank you for sharing your feedback. We’re sorry the battery life and lack of steam didn’t meet your expectations compared to your previous plug-in model. Using standard mode can help extend runtime, and if you’d like help finding a BISSELL machine with features closer to what you loved before, please reach out at support.bissell.com—we’re happy to assist!
- Rated 5 out of 5 stars
love this vacuum it does everything i recommend
SHELBYB Posted
vacuunm i recommend it to everyone its so good to.
I would recommend this to a friend - Rated 3 out of 5 stars
Budget wet/dry
DannyE Posted
Great budget option for a wet/dry option but limited maneuverability and attachments. Best for small spaces with limited carpet
No, I would not recommend this to a friendBrand response from Bissell Team
Posted
Thanks for your review, DannyE. We're glad the CrossWave OmniForce Edge is working well for small spaces. We understand limited maneuverability and attachments can be a challenge—your feedback helps us improve. If you’d like help exploring accessories or tips for better handling, feel free to reach out at https://support.bissell.com.
- Rated 5 out of 5 stars
Love this Vacuum
Ivette Posted
Love this vacuum mop. I never knew how dirty my floors were until I got this unit.
I would recommend this to a friend - Rated 5 out of 5 stars
Mop/vac
KathrynG Posted
Love my new mop/vac. With two dogs it helps to keep my floors clean.
I would recommend this to a friend - Rated 5 out of 5 stars
Great cordles vac and mop in one
Tazrednam Posted
[Employee of bestbuy] Great product. My so. Loves it and is using it regularly to clean our wood laminate floors
I would recommend this to a friend - Rated 5 out of 5 stars
Great !
Christian Posted
Amazing product love the corner feature. Definitely a must
I would recommend this to a friend