Two locations; same great customer service. My experience at Brook Park was the education of the appliance, and to pay my Total Tech renewal fee. I felt confident to purchase at that moment, however I had to review the details with mywife. While in Strongsville, after ten minutes we were owners of a new dishwasher. We were so satified with the choice as the total package and benefits of Total Tech took covered the delivery and haul away and installation. The people who showed up were kind and organized with exchange. My wife, is happy with the Bosch. Through the education of the salespeople at both stores, we are confident that this brand and style will be suitable for our lifestyle.

Good looking in Kitchen. Easy to use controls. Cleans great and very quiet.

Pros: Excellent build quality and finish. Great performance, dishes, glasses, and pots always seem to come out sparkling. Silverware baskets: Located in/on the lower rack, thus no need to move the lower rack to access the basket(s). Individual loading spaces ensure thoroughly cleaned utensils…no food muck left behind. Knife rack up top for stowing large knives. Clever pivots built into tines in order to increase space / dish separation. Cons: Springs in door are a bit too strong (especially when new!), door always tries to snap shut too early as I’m closing it. Lower rack is somewhat imbalanced: if you load near the front of the rack first, then the wheels roll off of the ramps too soon and the rack crashes into the base of the door. Timer for Speed 60 cycle seemed to flip randomly between 1:00:00 and 1:10:00. Finally learned this was dependent on level of rinse aid. This was not clear in the documentation. Personal preferences: I would choose to have the lower rack configured for two parallel rows of dishes, rather than having half of it at a 90 degree angle. But this is going to be different for different folks. I don’t really use the stemware holder Mini racks up top that fold down are also clever, but I don’t seem to use them. Summary: We have been super pleased with this appliance. The black finish looks great in our kitchen and cleans up well. Frankly, we also appreciate the affordable price. Our previous dishwasher (from another manufacturer) failed immediately when the warranty expired, so we were not prepared to spring for a new major home appliance at that moment. The SilencePlus 50 dba is competitively priced and still delivers on performance.

I’ve had this dishwasher for almost a year now and I love it! It cleans really well and it’s very quiet.

The dishwasher is very quiet, and it seems to run well. A little hard to pen and some complex detachable shelving but I am happy with it.