Spent hours researching dishwashers. YouTube videos, online reviews, Consumer Reports, etc. Decided on this one for a few reasons: brand reliability, no heating element, third rack, and general options available (such as sanitation and NSF rating). It cleans well and dries well - if and only if you use the auto dry feature and leave it opened for a couple/few hours. Mugs and the like with indentions still puddle with water, but it's no different than a standard dishwasher (with heating element). Third rack is nice, but I think KitchenAid's seems better; with this one there's not much room for anything bigger than a than a serving spoon or Yeti lids. But I can put all my utensils there and not use the basket and thus free up space in the bottom rack, so that's a win. Nearly every review notes how quiet it is. Sure, it's quiet, but you know it's running - even from a room away. The red light that projects on the floor to let you know it's running is super cool, though. The biggest con/drawback is the wifi nature of this machine. You can't set the timer on the machine itself - only via the janky app. (Why does everything have to be wifi enabled!!??) The touch "buttons" are very finiky, and I wish it had physical buttons, but that's the way of things it seems. Overall, I'm pleased, but if I had it to do over again, I would have sought out the still available, but harder to find, non wifi version. Or maybe even the KitchenAid. Time will tell if it holds up, but so far so good.

We had a Bosch in our prior home and loved it and we did our research on the new 500 model. Very high rating with CR. Looks great, fits really well, very quiet and seems to be cleaning very well. Price was competitive and delivery was a lot cheaper than a locally owned appliance retailer 1/4 mile from our home. I wanted to buy locally but I can't justify $120 more for just delivery. Easy to schedule delivery and delivery was on time. We did the removal of the old GE dishwasher that was in this home before we moved in. We also did the install. The first time we have attempted a dishwasher install. After watching numerous Bosch 500 install videos on YouTube we felt confident. The installation instructions have QR code links to detailed videos for each of the steps. Pretty cool. We took our time and had to increase the hole size to fit the plug through to the outlet. Our installation was a plug-in and the dishwasher came with the proper plug and interface for the connection to the dishwasher. Best Buy also included free of charge the interface and power box for a hardwired connection. Getting the dishwasher to the right height and level took some time. Don't bother attempting to use a screw driver to turn the feet, it's too much trouble. Tilt the unit back a little, lower the feet enough to expose the nut and use a 3/4" wrench to adjust. We have granite countertops so we used the brackets on the side to secure the unit to the cabinets. The brackets for the kick plate took some time and effort to fit into the slot. I did set up the wireless Home Connect app but I'm not sure I would ever use it. Very happy with the product and the entire process.

So far after using our new Dishwasher only a few times it has been great. It does a wonderful job of cleaning the dishes and it is so quiet that we cannot hear it and it is only 20 feet away from where we are sitting watching TV. I do recommend and I chose this because it was highly rated by Consumer Reports Magazine and so far I’m happy. Now the negative. I’m not pleased with Best Buy as I originally went to buy this on December 10th, Even though I went the next morning after I received an email showing it to be on sale, they said there were none available so I settled on the next model down. They promised delivery in time for Christmas and gave me a date for delivery. A few days later I was notified that there would be a delay to sometime in January. After a couple more weeks I was notified that delivery was delayed again until February 27th. I was very frustrated and unhappy as they once again were advertising the same models on sale. Once again I went to Best Buy and the salesperson was very helpful and said he could provide the original model I wanted and that it could be delivered sooner. So he cancelled the order and updated my purchase to the Bosch 500 Series which I originally wanted. It has finally arrived on February 15th and we had a great delivery and installation team that got it all set up with no problems. So far we are very happy with the new dishwasher.

This is my second Bosch dishwasher (the first is still working 15 years later in the house where it is installed). This unit is super quiet, with so much more functionality than the older model I had. I was a little skeptical about the Home Connect app, but it turns out that it is really nice to start/stop/monitor the operation from my phone. The Air Dry function is great, and I love the red light projected onto my floor while it’s running. There is a learning curve to proper loading—but that is the case with any new dishwasher. I have no doubt this dishwasher will outlast all the other appliances in my house. Worth every penny.

I had the KitchenAid that gave out at 4.5 years and since I always purchase the 5 year warranty I could’ve replaced it but the tech and husband recommended the Bosch but the after first use I’m disappointed. The racking system is meant for doing pots in the bottom so upper shelves are jacked up with less space and no adjustment available. See photos- When shopping online I did notice the silver basket was very small so I kept the very large kitchen Aid one which fits thank goodness. The second drawer can’t be moved down and even pulling out the top drawer has a very tight fit for over sized glasses and the other side not at all. If you do pots then likely the bottom rack is perfect for you. My biggest suggestion to Bosch is to have adjustable racking for the second drawer. It did take quite a few try’s to connect the WiFi which gives you the other options. I really can’t figure out the app so I think it’s really a waste for the consumer and a boon for Bosch for data collection. I’m puzzled on the bottom light because it did show red while operating but when I looked in the morning it was not showing green for completed so no idea if it completed but the dishes appeared to be clean, rinsed and pretty dry. On my KitchenAid the completed light stayed on until opened. The app is really disappointing to as it doesn’t show yo what cycle it’s on only how many minutes are left, so weird. We’ll see if it lasts 5 years. Overall I’d choose the KitchenAid again