There were enough reviews talking about the dead control panel upon arrival and I should have taken heed. Mine arrived DOA. It actually did come on and tell me that I needed to add Rinse Aid (or Salt). I added the Rinse Aid. The machine made some noise, apparently pumping rinse aid somewhere then the lighted rinse aid message went out. Nothing else ever happened. Not able to reset. Not able to turn on. Not able to do anything. The Touch Control Panel just does not work. I had another issue, too. This unit arrived with a LOT of moisture inside and it STUNK horridly. I mean it stunk of mold inside so bad that I felt like vomiting from the stench. I assume that Bosch did a test run at their factory and that the units retain some water during shipping but that mold smell was absolutely beyond acceptable. (I have attached a photo of the inside as it was unwrapped to show all the moisture - lucky for all readers I cannot capture and share the smell. Notice all the moisture even on the packaging.) I had intended to run a sanitary cleaning cycle before using the dishwasher with actual dishes to see if the smell would go away but since it cannot even be operated, back to Best Buy it will go! What an disappointment!

We recently installed the new Bosch 800 series for 2017 (the new one with the myway rack). Replaced a brand new kitchenaide because it leaked after 8 cycles and the door wouldn't close all the way. The Bosch is so far a home run! Dishes are clean and after adjusting the rinse aide setting to medium, they are dry at the end of the cycle as are the tub walls. The first time we ran it the walls were still wet but admittedly we may have opened it before the drying time was over, we aren't sure. The next 3 cycles were fine and everything was dry and able to be put away that evening. We did not use the extra/intensive dry option either. Accessing the settings is a bit of a learning curve but once you have everything set there's really no need to change anything. We like the myway 3rd rack way better than the competitors bu also the previous Bosch 800 series. The new 3rd rack is deeper and can accept small bowls, Tupperware, lids for my protein skaters, etc. it's not just a place to throw silverware and odd utensils like the others out there. With the top rack lowered, we can fit larger glasses, bottles, and turvis cups,,etc and there is still clearance on the bottom for large plates. On the kitchenaide the jets would hit the plates if we lowered the top rack. The other nice thing is the silverware rack. The holes are are large and able to fit untensils with larger handles, like the ones out toddler uses. The kitchenaide was annoying because they were all different size holes so the butter knifes would never fit and it was like a puzzle trying to get it all in. Loading is so much quicker. Overall there are many configurations of tines, racks, etc that we can get a large dinner party mess in there or only have to run it 2 times a week for our small family of 4. Plenty of room! Be aware that the Bosch requires the use of a supplied junction box installed in an adjacent cabinet as they use a power cord from the unit to the junction box. It's a European thing - there is no direct hardware to the dishwasher. My only gripe is that there is still a tiny bit of water in the sump after cycles, but it's been like that with the last 3 dishwashers I've owned so I'm beginning to think it's supposed to be that way. I've read that the new units pump a little water back in to keep the seals from drying out. It's clean water so I know the unit drains everything out. Overall we are extremely pleased so far. Time will tell but even the installers said it was one of the best on the market without spending $2500. Excuse the dirty dishes in the pictures lol

This is my first a Bosch dishwasher, however I have seen this model before that other people have purchased and they all love it

Much better than the 8 year old model from another manufacturer it replaced. Newer technology, although requiring longer cycles, is worth it. Dishes get clean and the machine is very quiet. I also really like the new 3rd shelf option, as it significantly increases the wash capacity.

When my old and frequently used (at least once a day) Bosch diswasher finally met its demise, I first purchased the kitchenaid rated the best dishwasher by consumer reports. That was a huge mistake and luckily I was able to return it and go back to a Bosch. The Bosch is much quieter, and my dishes fit better, but most importantly it does a better job washing and drying. The quality of this Bosch is hands down superior to the other dishwashers I researched. For example when installing on an unlevel floor there is a side-to-side and front-to-back adjustment mechanism (I haven't seen front-to-back before). The inside is well configured and easy to use. I was interested in some of the features available on other brands (i.e. bottle washer on GE model, waterwall, stormwash by Samsung) but the functionality of the great 3rd rack of this model won out in my purchasing decision. And I haven't been disappointed. Although I am able to alleviate the middle rack bottleneck by utilizing the 3rd rack to run the dishwasher less frequently, will note highly dirty items don't always come out clean if placed on the 3rd rack (which in my opinion is reasonable). Overall the diswasher has done a fantastic job with its primary functions of washing and drying (including plastics). Also, my plates and bowls fit on the bottom much better than any of the other dishwashers I tried (brought my dishes to the store to test the configuration of the different brands).