Customer Ratings & Reviews
See more imagesBosch - 800 Series 30" Built-In Double Electric Smart Combination Microwave and Wall Oven with Convection - Stainless Steel
- Model:
- HBL87M53UC
- SKU:
- 6359159
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
So Far So Good
THX1 Posted
We've had this new oven for about one month, but so far everything is working perfectly. What a great deal we got from Best Buy!
I would recommend this to a friend - Rated 4 out of 5 stars
Wall and microwave unit
Momof2 Posted
The microwave and oven wall unit has been good. We have had it for about 7 months.
I would recommend this to a friend - Rated 1 out of 5 stars
Microwave
Barlmr Posted
Delivery was horrible. Wattage was lacking for such an expensive mic. Clock will not stay bright
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted
Hi Barlmr, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904. We'd be happy to assist.
- Rated 5 out of 5 stars
Bosch Oven
LuzG Posted
Great appliance and wonderful installation service.
I would recommend this to a friend - Rated 5 out of 5 stars
Oven
Rocio Posted
Very good product abd very good customer service really love this products
I would recommend this to a friend - Rated 5 out of 5 stars
Oven
I didn’t receive it. Bosch has delayed so many times.
I would recommend this to a friend - Rated 1 out of 5 stars
Bosch should go out of business
Rachele Posted
My wall oven/microwave combo has been broken for over a month. It is 5 years old and the oven is used lightly maybe 2-3 times per week. I got an error code that the temperature could not be sensed, and it locked the oven door. I have had the authorized repair person come to my house 3 times already, once per week. He mentioned having to break the glass of the oven door to open it. He verbally told my husband over 1K in parts alone with no guarantee of being fixed. I have called Bosch to explain the situation 2 times already. The second time I called about the authorized repair man who had no business card or formal estimate. Both times they told me I could not speak to a manager. The second person told me he's not allowed to pass to a manager for any reason. Can you imagine? I am forced to wait days between hearing from them. This has been going on a month already with no end in sight. Its definitely not a company I want to deal with again. I will probably be buying a new oven and I for sure will never buy Bosch again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted
Hi Rachele, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If you have any further questions, please contact Bosch Customer Care at 1-800-944-2904. Please know we're here to help. Thank you.
- Rated 5 out of 5 stars
Kyle and Ean's service
CarlS Posted
Kyle and Ean were terrific! Very helpful and attentive to our needs. They bring great credit to Best Buy.
I would recommend this to a friend - Rated 1 out of 5 stars
overpriced
ToddC Posted
expensive. microwave was repaired once in warranty and twice more out of warranty. microwave now inop - less than 8 years old. combined unit height is specific to bosch so that replacing this garbage means a minor remodel or going with another bosch. Remodel it is. Junk.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted
Hi Todd, we're sorry to hear about the trouble with your microwave. We understand out of warranty repairs are frustrating. The Bosch team is happy to look into your case to see how we may assist. Thank you.
