Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black

Name: Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
Brand: Bose
SKU: 4242900
Rating: 4.7 (826 reviews)

Model: 718840-0010

SKU: 4242900

This item is no longer available in new condition. See similar items below

Key Specs
- Noise Cancelling (Active): true
- Connection Type: Wired
- Water Resistant: false (Resists some degree of water penetration.)
- Built-In Microphone: true
- Carrying Case: true
- Headphone Fit: In-Ear
- Ear Tip Sizes Included: Large, Small
General
- Brand: Bose
- Model Number: 718840-0010
- Product Name: QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds
- Color: Black
- Ear Cushions: true
- Ear Tip Sizes Included: Large, Small
Audio
- Noise Cancelling (Active): true
- Sound Isolating: false
Connectivity
- Connection Type: Wired
- Connector Size: 1/8 in. (3.5mm)
Features
- Water Resistant: false (Resists some degree of water penetration.)
- Built-In Microphone: true
- Carrying Case: true
- Controls: Call, Track selection, Volume
Design
- Headphone Fit: In-Ear
- Style: Travel
Dimensions
- Product Weight: 0.1 pounds (The out of box weight of the item.)
Other
- UPC: 017817658539

These Bose QuietComfort 20 headphones feature Acoustic Noise Cancelling and an in-line microphone and remote for taking phone calls. Listen to surrounding sounds with Aware mode or lose yourself in the music.

Earbud design: Small and large StayHear+ tips provide a soft, secure fit with no need to force them into your ears.
Acoustic Noise Cancelling technology: Turn on noise cancelling to reduce surrounding distractions and focus on your music, or choose Aware mode to hear what's around you.
TriPort technology: Gives your music depth and balance to bring soundtracks to life.
In-line microphone and remote: Work with select Samsung Galaxy mobile phones, allowing you to enjoy simple hands-free communication.
Carrying case: Helps keep the headphones safe during transport.
Rechargeable lithium-ion battery: Provides up to 16 hours of operation on a full charge.
Earbud design: Small and large StayHear+ tips provide a soft, secure fit with no need to force them into your ears.
Acoustic Noise Cancelling technology: Turn on noise cancelling to reduce surrounding distractions and focus on your music, or choose Aware mode to hear what's around you.
TriPort technology: Gives your music depth and balance to bring soundtracks to life.
In-line microphone and remote: Work with select Samsung Galaxy mobile phones, allowing you to enjoy simple hands-free communication.
Carrying case: Helps keep the headphones safe during transport.
Rechargeable lithium-ion battery: Provides up to 16 hours of operation on a full charge.

Whats Included

Case
Owner's manual
QuietComfort 20 Headphones (Samsung and Android)
Small and large StayHear+ tips
USB charging cable
Case
Owner's manual
QuietComfort 20 Headphones (Samsung and Android)
Small and large StayHear+ tips
USB charging cable

Q: How does the QC 20 compares with the Qc 15? Can it be used in flight instead of the 15 with equal result?

A: I have the QC 3 and I have found the QC 20 just as effective on a plane with the benefit of better portability and better comfort.

Q: I got a Bose QC20 Grey - Android/Blackberry version. Does it work with Iphone 7 version?

A: Yes, but the mic and the remote won't work. The iOS version will have the same issue with Android/Microsoft gadgets.

Q: QC 20 - Android or Samsung version

A: The QC20 version for "Samsung Galaxy Devices" is the series II version of our noise cancelling in-ear headphones whereas the QC 20 version for "Android, Windows, and Blackberry" would be the series I of this model. This would go some way to explaining the difference in price as one product is the "previous" version of the headphones. Another significant difference between the series I and series II headphones is the addition of an inline mic and remote in the latest version allowing the user to control various functions of compatible Samsung Galaxy devices. The previous version has an answer/end button and mic only. With regards to the reported incidents of some handsets having full functionality with the older version, we simply could not guarantee this level of functionality with all Android, Windows and Blackberry handsets due to the difference between different models. However it is possible that some of the functionality of the inline mic and remote would work on a handset that is not officially supported. We hope this helps - Bose Support.

Q: Can these headphones be used with my Samsung Ultra High Definition Smart TV (or is there an adapter which will allow their use)?

A: These have a standard mini audio plug (1/4" or 3.5mm). The cable on the earphones is not that long, so you will need an extension to watch TV at a comfortable distance. Most TVs do no have mini audio jacks, so you may need an RCA splitter the connects to the TV's right and left channel RCA audio out jacks on one end, and a female mini audio jack on the other end.

Q: do these have a pause/play and sound control on the headphone?

A: The control unit has pause button and noise cancellation on/off, but no volume control...

Q: My dog chewed the wire on my control module. Any advice.

A: If you have the protection plan take it back to Best Buy. If not, you could call the factory.

Q: How can I use them with the Samsung Galaxy Note 20 Ultra?

A: Hey Tavi, providing your phone has a 3.5mm AUX input or an adaptor that would work with one, you can connect!

Q: The mode button on my headphones does not work. My husband brought it back and got a new one and this one does not work either. I turned +it on but it will not go up or down in volume nor will it pause.....help! I have it plugged in to my i phone

A: If you have the Android version of the headphones, that may explain the issue that you are experiencing. If you have the Apple version, or if you are unsure, we encourage you to give us a ring and we'll investigate this further with you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
Worth The Money
These Bose's are a great option for PC or phone for work and play. The bass is brilliant, not over powering, deep and clear but only in sound cancelling mode. Pretty shallow without sound canceling. Highs are solid and clean. Do not work well in noise cancelling mode in a topless wrangler with the wind pressure and noise - they end up making a "pop" sound. No background hiss at zero volume in the quiet of a room. Can hear people talk when I turn the noise cancelling off. The volume and mute buttons work great with my Galaxies Note 8 and S10+ and works with a needed dongle for the Tab6 usb C port or i phone. Also good sound on the receiver's end I'm told on phone calls. The clip keeps the wires in while I work and takes the pressure off of the earpiece. Good Dbs for my slightly impaired hearing. The battery lasts several days. I'll throw it in the charger every few evenings. They do charge and work in noise cancelling at the same time though you might hear a hum if charging off a computer. The rubbery wire and 90 degree end work well bent along my phone and in the pocket. The shell also is hard and seems pretty durable. And ear-wise, they fit it in great without feeling like they will fall out and don't feel like a tight plug either; and I now have no discomfort after 10 hours but ready to take them out by then. It's hard to go back to my my JBL over-the-ears or Galaxy Buds+ for both sound and comfort and function.
Posted 4 years ago by Brad
Rated 5 out of 5 stars
Fantastic on airplanes
I bought these to take the place of a set of Bose, over-the-ear, noise canceling headphones. I travel frequently and enjoy the quietness that this type of headphones provide. These, in-the-ear headphones, are lighter and take up less space in my bag than the other pair. They do just as good of a job at reducing the noise and fit comfortably for long (8+ hour) flights and the sound quality is excellent. I noticed that some people have mentioned that the battery life didn't last as long as they expected and that there was a hum, but I did not experience any trouble with either of those issues. I'm very happy with them and recommend them to others.
Posted 9 years ago by RCWJ
Rated 5 out of 5 stars
Xbox Audio, Cool & Comfortable
Call it overkill. My wife did… I got the Bose QuietComfort 20 Headphones (Android) to use with my Xbox. Over the years, I’ve used wired and wireless headsets from Astro, Turtle Beach and HyperX. They were all the standard over-ear cans. I got tired of the headset-head (you know that ear-to-ear dent in the hair) and blazing hot ears after gaming for any length of time while wearing an over-the-ear headset. I’ve read that the Apple version of these headphones doesn’t work with in-game voice chat and that the headphone jack pinout is different for Apple vs. Android, so I was sure to get the Android-spec product. They plug right into the controller and just work. Getting to the point, the Bose QuietComfort 20 are very comfortable and sound great. The (excellent) noise cancelling can be turned on and off with an inline switch, but it’s been my observation that, in addition to reducing outside sound intrusion, it also boosts in-game sound. Everything just sounds better. I mostly play multiplayer shooters, and I really appreciate the directionality and perceived sense of distance to a sound (i.e., how far away was that footstep/gunshot). I’ve tried both the Windows Sonic and Dolby Atmos surround sound options offered on Xbox and prefer Dolby’s effect. I’m told that the mic sounds fine. Bose StayHear headphone tips: I’m keeping these because they are easily the most comfortable in-ear headphones I’ve used. Seriously, they’re all-day comfortable. I have some wired earbuds from JVC and Sony and gave them a try. While they sounded okay, the snug in-ear canal design of the silicone tips became uncomfortable. The Bose StayHear tips are made from a super soft silicone and have a cone shape that rests comfortably against the ear canal opening, as opposed to in it, and does a good job of passive noise reduction which only improves when noise cancelling is turned on. The active noise cancelling is powered by a rechargeable lithium-ion battery. It charges in about an hour via USB and lasts for hours of use. It can be used while charging. To preserve battery life, the circuit can be turned off while not in use. I tried a couple of Bluetooth transmitters with my true wireless earbuds (Samsung and Bose), but it introduced an unacceptable audio lag, so wired it is. As a bonus, the QC20s also sound terrific with my phone whether in a call or listening to music.
Posted 4 years ago by GamerDad