The sound is amazing when it works. The app is awful and the speaker and sub disconnect all of the time. I have had it for a year and a half. At this price I would expect a much better product. Extremely disappointed with Best Buy and B & W. I reached out to Best Buy they said contact the manufacturer. Reach out to B & W they say box it up and send it in for service. Absolute joke for this kind of money. Really wished I had purchased the Sonos

I love this sound bar! I had bought 2 other sound bars but could only hear sounds not much verbiage. I was looking for a soundbar that you could clearly hear people speaking, not so much birds or music and this one is the best. It projects clear spoken audio, works great for music also, but the spoken audio for older folks like myself is perfect. The app is easy to use and once you set it up you're good to go. I would highly recommend this sound bar to anyone looking for not so much a movie theater experience (it does give that too) but to hear the television clear without a lot of base and booming.

Style over substance. Among the most stylish and well designed speaker in at any price point the series falls short on performance and or support from B&W. When it works it sounds great,

Great sounds, no HDMI ARC. I bought two years ago, but if I would buy it now, i would wait for a new generation speaker.

Clear sound, however, pairing it with the subwoofer doesn’t give the full theater sound experience like the Sonos bar and subwoofer speakers provide. I regret purchasing the set. The Sonos bar and subwoofer is more user friendly and the app is easy to use. The B&W app does not provide as many options for the users preferred sound quality and does not have the ability to connect in a variety of ways. I can only control the volume through my phone or iPad, not through my remote control, ughh. I hate that.