Customer Ratings & Reviews

They say in "all tests" that lasers are more costly to operate (per page printed) than an inkjet. Well... I don't print that many pages, or rather, there is definitely a lot of time in between printing - and guess what? The nozzles on my inkjet plugs up, printouts are streaked, "weak in print (missing parts of letters and numbers)", colors wrong due to the different colors plug up differently. Remedy: "clean the nozzles, print test page". Now, THAT is costly!!! The amount of ink used up when "cleaning" the nozzles! BTW - this has happened on several inkjets I have owned, made by several different manufacturers. I have always used OEM ink, so no "cheap knock-off" cartridges. This is the fourth [inkjet] printer now that I have given up on. Time and patience... =============================== Well, finally, I did some research and found this printer. Have not owned it for very long, but everything works, and it works great: +Pulls the paper straight (yes, that is important) +Does duplex without jamming +Handles card stock (for business cards) really well - they came out centered and with really crisp text down to 6 pt. font! And same there - it pulls in the card stock STRAIGHT from the manual slot without slippage. +Scanning, copying... no complaints. Very easy to use, scan and mail to your computer. (Not using the fax…) +Software suite installed easily - I had no issues with drivers or any other aspect of getting it up and running - even on my work laptop, which is a total disaster otherwise, due to our "friendly corporate I.T.'s" policies and "security measures". Some negatives: -It weighs a lot. Be careful lifting and moving it. -Only one bin for paper, so you can't have a second source for alternative paper - so manual switching or feeding through the manual slot is what you have to do. Cost of ownership: To be determined. But it is ALWAYS ready, starts up fast and it prints clean, crisp pages. My time and my patience is hard to put a price on, and here it really delivers! Since I am not wasting ink on "cleaning" I really don't expect that my true cost per page will be worse than on the [now discarded] inkjet printers. Just buy it…

Can you be in love with a printer?...Yes, ...Yes you can! SO many lovely features that make my life so much easier! One feature allows me to take pictures with my cell phone and print them straight away!!...:) I can easily navigate from scanning a document to emailing it as a PDF file. And so many other nifty things! Oh,...and it copies and prints....lol

Really nice product for a reasonable price. I got this one printer for my home office. It came fully assembled and initial setup steps were very easy and the user manual was very detailed. The print quality is good. I just got this one a while ago so can't really comment on the Toner and cartridge life, but I heard it's pretty good too.

I'm loving my new printer. I'm glad I upgraded from a regular inkjet printer to this. My son kept telling me all the reasons why having a laser printer would be so much better I was skeptical as I always am. I finally made the decision. I did lots of research on many laser printers & compared for a couple months & I kept coming back to this one. This printer had everything I was looking for. Its easy to set up, easy to use & prints look professional. Printing from a laptop has never been easier compared to my old wireless hp printer that was slow & loud. This printer is fast & quiet. I really like the automatic double side printing so much easier then having to manually figure out which way to put the paper in so it prints on the other side right, its now effortless.

Always bought HP which always never liked. Never had a Brothers. But will from now on. Absolutely love the printer. Quite and fast and driver for my Mac is so easy to use vs others. Thanks Mike who was the manager who sold me on this printer.

This is an excellent printer and can be accessed with any devise in the house via wireless Bluetooth. Just choose the printer and it prints automatically. Works without flaw. We have Apple products (IPhone and IPAD) and this color printer prints pictures beautifully!! The name of the printer shows up when you hit “Print” and printing is an easy task. You can purchase special picture paper and these pictures are ready to FRAME!!

Nice Robust laser printer though it occupies space a bit than others. Only downside of it is it lacks blue tooth technology.

This printer has done everything I have needed flawlessly. My only problem is learning how to use it properly. There was one eccentricity with printing envelopes. Don't try setting envelope printing using the LCD setting screen. Ignore the suggested envelope orientation on the multi-purpose (MP) tray. I had to invert the envelope print settings on Word and reverse the orientation of envelopes in the MP tray. After that, everything worked great. I have noticed that the printer goes through the factory provided color cartridges rather quickly. I've printed 200 letters with envelopes (both with color) seeing about a 15% drop in ink, and noticed that the ink usage was even across the board. I've ordered a high capacity set of replacement cartridges. If you are using this printer for everyday monochrome printing, I recommend getting extra high capacity black cartridges. I use my Brother MFC-L2550DW for my B&W needs. Since this is tax season, I've scanned and filed all of my tax documents with my CPA and with no jamming. This is my first color and 5th Brother printer. I've had this printer now for about 3 weeks and would recommend it for personal and small business users.

Fast delivery by Best Buy. Printer is very easy setup. Great quality. Duplex printing and scanning. Saves on paper. Very quiet when printing. This was purchased for a family member. I own the same model (used for home office) since January of 2020 so that shows the positive rating.

Best printer I’ve ever bought, and I’ve gone through many!

Buyer beware, may die just a week or two out of warranty and Brother won't help you or even give suggestions on how to clear a "No Toner" warning that, no matter what you try to do, you won't be able to clear. Even if you buy all four new toner cartridges for almost the same price as the printer to "fix" the issue, it won't go away, leaving you with a $400 or rather $800-pound new-toner paperweight. Mind you, this is, or was, a pampered four-color laser that got lightly used at most once-a-week printing of a few pages here and there until, one day, just outside warranty, it suddenly displayed "No Toner. Open the Top Cover, then install Toner Cartridge." Only, of course, there were toner cartridges in there, and they were rather full. Like a two-times-over idiot (first time, buying this printer) I bought four more genuine Brother toner cartridges, installing them, hoping that would fix it but now. It'll just keep on displaying that error. Extensive and exhaustively searched Brother's official help(less) site, a bunch of DIY fix-it sites (Tom's is really good) and Reddit to find this exact error that will turn your printer into a brick is somewhat common and there's no fix for, no workaround, it's dead, Jim and, much like me, will occur right about when the warranty expires. Fancy that. In fact, while talking with Brother's tech support, if it had been under warranty, the best they will trade it for a refurbished machine, not a new one. The person I was dealing with, Jean at Brother's Tech Support, even initially offered me this for a good minute or two until she said "oh wait, you're just out of warranty, ignore that, we can't help you. Maybe try an authorized service center, the repairs will be on you." Repairs that would be more expensive than just buying, say the Canon equivalent in the same class as the Brother, one that beats the Brother in all online reviews, and that Best Buy sells for less than the Brother? Fool me once for switching brands, fool me twice for your lack of supporting your product and providing no workaround for what seems like a software error? No thanks. Do yourself a favor, Best Buy has a GREAT selection of laser printers in the same class for around the same great price. Avoid Brother, pick a more reputable brand that will stand behind its machines. Don't be left high and dry owning a mint condition printer DOA by an unpassable false error you can't clear yourself. Save yourself the frustration. Never again.

If you are in need of a heavy duty printer, then look no further. This Brotherl model can handle printing, scanning, copying, and faxing. It includes the Brother iPrint & Scan software for desktop, tablets, and mobile devices, so it truly is versatile.

Last week I received the Brother MFC-L3770CDW Color laser printer for my home office. I have used several other MFC (multi-function color) printers before – both Laser and Ink Jet, and was excited to give this one a try as I’ve been having scanning-to-pc connectivity issues with another popular brand recently. The first thing you notice is the size and weight of this unit. It weighs in at 54 lbs. and is roughly a 16”x20”x16” cube. You’ll need ample space and a study table or counter top to place this machine. Setup was a smooth and easy. Unpack, remove all the shipping tape and tabs, install the toner, attach to the wireless network and BOOM – you’re printing. Mine detected a software update within the first 5 minutes and quickly downloaded/installed it. The 3.7” LCD display is intuitive and easy to use – and also informed me of that software update. I installed the full Brother Utilities software on my desktop computer from the freshly downloaded nearly 500MB file and let everything be setup as default. The printer has NFC features for the Android phones, but the iPhone I have doesn’t support that. Never fear – the AirPrint capabilities worked flawlessly – and allowed me to print out pictures with no trouble at all! A couple things I really like about the printer include: 1. A large paper source tray with the ability to handle Legal paper as well 2. The multi-sheet document feeder on top – which has worked well with my test stack of 20 pages – some with folds in them. It is able to handle 50 pages at a time! 3. The Duplex scanning features – and the scan to PC worked great on the first attempt – a big plus as compared to other MFC’s I’ve used in the past. 4. The 30 sheet multi-purpose paper tray – works great for using special paper without having to switch stock out of the normal 250 sheet paper tray. 5. To copy or scan pages from a book or magazine, the document feeder lifts up about an inch or so to accommodate the thickness of the object – a nice feature! A couple things that surprised me about the printer: 1. It seems a bit slow to start printing – usually between 10-15 seconds. I know that doesn’t seem long - but when I hit the print button I want the printer to start making noises and printing right away. 2. I printed the same color document test page on this Brother MFC Laser device and also to my own MFC Inkjet Printer. Yes I’m aware that it is not a true comparison – but I feel the Ink Jet printer did a better job rendering the colors and took less time overall for what it’s worth. Overall – this is an excellent MFC device that will work well in a home office or small office with multiple users. The toner cartridges are rated at over 1000 pages each – and are individually replaced as needed. It’s very quiet and with the duplex features, automatic document feeders and integration with most major cloud document servers – you can’t go wrong. I gave 4 stars vs 5 only due to the relatively slower start-print time and slightly less distinct prints as compared to my MFC ink-jet.

Great buy. Spent much time to find a stand on wheels to handle the ptinters heavy 50 + pound weight. Im very happy with it. All in one. Does everything.

I love it, very easy to install! I can print from my phone!

Great for everyday use and prints amazing and quite

I trust this is not a frequent issue based on the reviews I read prior to purchase, but we are having print quality issues (every page has about 10 broad shadow zones running horizontally across the page . . . the spacing of the "shadow zones" is perfectly uniform, so it must obviously be a problem with one or more of the drums). This unit has NOT been used much at all, which makes it particularly disappointing (plus it's 3 weeks beyond the return period since I didn't investigate/troubleshoot promptly--a dumb move on my part). The page is still easily readable, but the print issue is extremely obvious. I ran through some troubleshooting tips via the Brother website, but it did not help. I purchased this unit for home use based on reviews PLUS our positive experience with Brother products at work, but am very disappointed so far. I will happily update the rating if Brother or BB can fix this for me. $400+ tax and it can't produce a nice print. Very frustrating.

Pros More affordable than others Product support for the lifetime of the product Refills are cheaper LED printers usually last even longer than laser printers Quiet Fast first print Scans and prints in color Offers scan to cloud services Offers fax to cloud services Compatible with smartphones and tablets for scanning and printing Full featured drivers can be installed or basic depending on needs Includes PaperPort to manage scans Touchscreen makes usage easier as it can display just the needed info All drivers and software available via website Cons Print quality is slightly duller than a good quality laser Blacks seem to have a slightly purple or blue hue Ozone smell is stronger than others in smaller offices Scan to email only works with Outlook Scan to OCR as an Excel is not compatible with Office 2016 Scan to OCR doesn’t offer option for Word Printer technology hasn’t seemed to have changed as fast as the rest of the tech industry but there have been improvements. The most significant improvement has been in the price for what you get. The Brother MFC-L3770CDW is a lot of printer for a very reasonable price. It offers dual sided color LED printing, scanning, and faxing. LED technology is the latest in printers. LED printers are supposed to offer the print quality of laser but with a cheaper price, higher reliability, and less power required. The MFC-L3770CDW is an LED printer and certainly offers a competitive price and should offer higher reliability. A bonus is that warm up time is much shorter than most laser printers. Even from sleep, the printer can start printing within 14 seconds from startup, but it feels quicker as it almost seems like immediately after you press print it is warming up where others usually have long pause first. Besides being quick to start, it is also very quiet. Prints are overall sharp but not quiet as vibrant as the latest generation of laser printers. Blacks have a very slight blue/purple hue and the print has a more matt finish like older color laser printers. Brother does offer an advanced color calibration option if needed. Overall print quality is very good considering the price and feature set. Most people wouldn’t recognize the difference unless a printout from a much more expensive laser printer was placed next to it. Like laser printers, this printer isn’t well suited to photo printing but can product nice looking presentations and flyers. It’s worth noting that if you have a smaller room you would like to keep this in you should make sure the room has adequate ventilation. If left in a closed 15x15 room overnight, you will notice a pretty strong odor of what smells like ozone. It’s hard to say if it is truly ozone, like what laser printers emit, but if it is it can cause health issues over time. Regardless, the smell is strong if not kept ventilated. For a small package this MFC packs a lot of features. It offers all the standard features of a multi-function printer but adds cloud functionality and compatibility with smartphones and tablets. There are many online enabled features including OneDrive, Google Drive, Box, and Dropbox integration to name a few. Not only does it offer printing support for Mac OS but Linux as well. With this cloud integration you can reduce the amount of prints needed as well as keep things more organized. Want to send a fax of a document you have on a computer or mobile device. No problem. Either option is covered. You send it to the MFC and it gets sent out without the need to print, scan, and fax. Want to keep your faxes organized and not waste resources on junk faxes? Just set it to fax to email or better yet, to cloud. When you have it scan to cloud it will store them in a folder in your cloud storage and notify you via email once finished. No more misprints, lost prints, or confidential information sitting on the printer waiting to be picked up. If you prefer to keep incoming faxes more local but don’t want to print them directly there is also a fax to pc option. Faxes will be forwarded and stored on a local computer of your choice for later retrieval. If the computer gets turned off for some reason the MFC has memory to store faxes until the computer is turned back on at which point it will immediately transfer the waiting faxes. It is unusual to find a printer, let alone a multi-function device, with so much versatility in printing options. You don’t even need a computer to use it. You can print and scan using the Brother iPrint&Scan app for Android and iOS. The options available continue in Windows where on Windows 10 you can just have Windows 10 automatically detect and install the basic drivers or manually download the complete suite from Brother’s website to include PaperPort to organize your scanned documents. This still does not describe all the features and options it has. This might sound intimidating, but Brother has managed to keep it simple first. You aren’t forced into the advanced features. You can leave everything default and it will work well as it. If you want to dig into more advanced features you don’t have to navigate through a large panel of buttons. Included is an integrated touchscreen display which only shows the relevant features for what you are trying to do. It really helps keep things simple for as much as it can do. Besides compatibility with virtually any device and a competitive price, Brother offers a unique perk. Most printers only come with support in regard to factory defects. Brother not only offers the industry standard 1-year warranty against defects but also offers phone, chat, and email support for the life of your printer. If you are looking for an all-around versatile device for your home office or small office, the Brother MFC-L3770CDW is a very compelling choice you should consider.

This Brother all-in-one, or multi-function printer is a color laser printer (uses toner cartridges rather than ink cartridges), a flat-bed scanner, color copier, and fax machine. The printer has one paper tray that will hold up to legal size paper and four toner cartridges, black, cyan, magenta, and yellow. There is also a fold down door on the front of the machine revealing the multi-purpose tray, used to load specialty paper such as envelopes. The printer is Wi-Fi capable, AirPrint compatible and can use Near Field Communication from mobile devices. There is a front USB port enabling you to print directly from a USB drive (or scan a document and save it directly to the drive), but there is not an SD card slot. The printer is not intended to print photos (I believe this is a characteristic of all color laser printers), but the scanner function can scan photographs. The printer arrived in a box 24” x 20” x 22” high, and it is quite hefty meaning it likely will not fit into the trunk of most sedans. The printer unpacked easy enough if you don’t have any lifting restrictions. For our purposes at home, I had to connect only the AC power cable – if we wanted fax capability, I would also have to connect a phone line. The power cord is the typical AC-cable with a plug on both ends that has a standard female end that connects to the printer. A phone cable is included too, along with a CD-ROM of drivers and other software, and rudimentary set-up and reference instructions. A detailed user guide is available on Brother’s web site along with downloadable drivers and software if your computer(s) no longer has an optical drive. It does not come with an Ethernet cable if you plan on connecting the printer in that fashion. Set up was quick and trouble free and I had no issues with our Windows 10, Mac OS, and iOS devices all being able to connect and print. Since the printer is connected to our Wi-Fi network, the date and time set themselves automatically. This model uses a combination of buttons and a color touchscreen to control the printer. The touchscreen is very easy to use with good response, clear graphics and text prompts when needed. The product description states that the paper tray will hold up to 250 sheets of paper. It would have been nice if a whole ream of paper could fit in the tray at one time to avoid finding a home for the partial ream until the printer needs more paper loaded into it. It appears there are two toner cartridge sizes, TN-223 (standard yield) and TN-227 (high yield), and as with most things in life, the larger “package” is a much better buy when comparing cost per page to print. Depending on the type of print job you are attempting (1-sided or 2-sided) and the type of paper being used (plain, glossy, legal, etc), there are specifics on which tray to use, settings that need to be changed, quantity of paper that can be loaded, and orientation if using preprinted paper that make referring to the full user manual mandatory (which is 675 pages long, and only one language). The printer allows you to set a variety of “shortcuts” for differing types of print jobs so that you don’t have to manually set different parameters every time you need to change types of jobs. At home we have previously had only ink jet printers since 1997 as we are not high print-volume users. I have had a lot of experience with laser printers through work since my profession utilizes printers virtually all day. This Brother printer exhibits the same features and initial quality as any of the big name brands usually seen in office environments. That being said, I think this printer is probably too sophisticated for the needs of the average home user (myself included). Speed, print quality and unobtrusive noise are all outstanding in my opinion and make the MFC-L3770CDW printer one that I doubt any home office or small business user would be disappointed with.

The machine works just as claimed. It works very smoothly and has prompt response time. After 30 days of use it has performed flawlessly. Very pleased.