Customer Ratings & Reviews

I recently purchased the Brother MFC-L3780CDW, and overall, it’s been an impressive addition to my workspace. Here’s a breakdown of my experience with it so far: Setup and Connectivity Setting up the printer was straightforward. Connecting it to my Wi-Fi network was smooth, and the printer was easily detected by multiple devices, including my laptop, smartphone, and tablet. The wireless functionality means I can print from anywhere, which adds a lot of convenience. Print Quality The print quality is excellent. Text documents come out crisp and clear, and the colors in graphics and images are vibrant. The laser-quality output makes a noticeable difference, especially for professional-looking documents. For an all-in-one, the quality of color prints exceeded my expectations. Speed and Efficiency This printer is fast, especially for larger print jobs. It handles both single-sided and duplex printing efficiently, and I haven’t noticed any jams or slowdowns. The all-in-one functions—copying, scanning, and faxing—are also quick and efficient, with the scanner producing sharp digital images. User Interface and Touchscreen The touchscreen is responsive and intuitive to use. Navigating through the menus to access different functions is simple, which makes it user-friendly. Even without the manual, most functions are straightforward to figure out. Cost and Maintenance While toner cartridges are a bit pricey, they last a long time and deliver consistent quality. Considering the overall performance, I think the maintenance costs are fair. The fact that it’s a laser printer also means fewer issues with clogging compared to inkjets, which is a big plus. Noise Level One pleasant surprise is that it’s relatively quiet. There’s a hum while it prints, but it’s minimal—perfect for a shared workspace where noise can be distracting. Pros and Cons Pros: High-quality, laser-like print output Fast printing and reliable wireless connectivity Responsive and easy-to-use touchscreen interface Quiet operation Cons: Replacement toner can be costly Slightly bulkier than some other all-in-ones Conclusion The Brother MFC-L3780CDW is a great choice for anyone needing a high-quality, efficient, and reliable all-in-one printer. It handles everything from basic document printing to scanning and copying with ease, making it ideal for a home office or small business. I’d highly recommend it to anyone looking for professional-quality printing and convenience.

This Brother MFC-L3780CDW has been an outstanding addition to my home office setup. The wireless connectivity works flawlessly, and the laser quality output is exactly what I needed for professional documents. Pros: -Crystal clear color printing for business materials -Easy wireless setup - connected to my network in minutes -Fast printing speeds keep my workflow moving -Scanner function works perfectly for document management -Compact design fits well in my office space -Reliable performance since day one The all-in-one functionality saves space and handles everything I need - printing, scanning, copying, and faxing. Perfect for a small business operation where quality and reliability matter. Highly recommend this printer for anyone needing professional-quality output with the convenience of wireless connectivity. Worth every penny! Would I buy again? Absolutely.

I have searched long and hard for a printer that meets my needs. I work from home and I have to do lots of scanning and printing. I was willing to pay anything just to have a reliable printer. I found even the most expensive printers had issues. This printer gave me peace of mind. It was easy to set up and scan multiple 2-sided pages using the mobile app. Wireless printing from any device was a breeze. Because the 3 printers I purchased before it let me down, I kept the box to this printer for months just in case I had to take it back. I’m happy to say it’s been over 7 months and it’s still going strong!

Short version of my review, if you need a printer that can print stuff fast and clear, with easy to use interface and a solid wireless connection, Brother excels in that. But this printer is an All-In-One, and you are getting this for the scanning/copying capabilities as well, where Brother, or at least this AIO printer, sucks at. The scan/copy colors are way off and no amount of adjusting density/contrast makes it close. See my included photos for samples, left-most paper is the source. Hence, I am returning it....twice. Now onto the long story. My Canon Color Laser Printer started printing erratically after almost 5 years. That printer was a replacement for the same Canon printer that lasted us for about 3 years before acting up with printing. Since I got two Canon printers that had the same issue, maybe it's time to switch brands. Brother has a lot of really good reviews online so I decided to get this model. Setup was pretty easy. Only a few tapes to get off, removing plastic guards on the toner and you're all set. One thing that really amazed me is how solid the wireless connection is on this AIO. It was able to easily connect to 5GHz and it makes printing huge documents a breeze. It didn't cut out from the connection unlike our Canon which is wishy washy with the wireless connection. Firmware update is also very easy to do, just a few button presses. Printing itself was fast and perfect. Colors were accurate and it prints straight on the paper. Now onto our big issue with this one. The colors are way off when scanning or copying. I reached out to Brother directly and while they were helpful, they were never able to fix the issue and recommended we return it to the store for a replacement. Now I don't know about you but even though this AIO is compact, it's still annoying to pack it back in the box again after I've set it up on my home office. Went back to Best Buy and thankfully, it was an easy replacement. I felt hopeful for the new one but it exhibited the same exact issue as the first one. I just wanted to put this review out before I pack it back in the box again and return it. Maybe I'll have to deal with Canon's unstable wireless connection so I can have a good AIO printer again.

This is the first color laser-like printer I have ever bought. I had some hesitation as to buying it due to the price. Previously, at work and home I had dealt primarily with HP printers, but recent experiences lead me to try Brother. Set up was a bit more complicated than an inkjet, but I took it slow and had no problems.I was going broke buying ink cartridges. I've had this printer slightly less than a year, and have had virtually no problems. I did have to do some on-line research to get the FAX working, but that was it. I bought the additional paper tray at Amazon as Best Buy didn't carry it. It too has worked flawlessly. Things I like: it does both 2-sided printing and 2-sided scanning. The FAX was essential as some places I deal with haven't quite moved onto 21st century technology. The ADF works flawlessly, and I don't think I've had a paper jam yet. Scanning is fine, whether 1 or 2-sided. It comes with starter toner cartridges in black, cyan, magenta, and yellow. I didn't expect it would do such a good job on color photos, but they are great and rival inkjet photos. The FAX seems to coexist well with my answering machine, which isn't always the case with FAX machines sharing a phone line. Overall I am quite pleased with my purchase of this printer. Negatives are: it is huge and heavy compared to an inkjet. It is relatively quiet, but you can definitely tell when it is printing. I am still using the starter toner cartridges that came with it, and they are showing more than half full at this point. Some of the software that works with this printer is occasionally maddenigly obtuse. So far I have been able to do anything I need to do with this printer, but I would avoid using the term "user-friendly" in reference to some of the software. So far, I have no reason to regret my purchase, and wouldn't hesitate to recommend this to my friends and associates. Sorry I didn't include size, weight, paper tray capacity, but I am in my 70's with some mobility issues, and that was beyond my capabilities today.

I had previously inkjet from Brothers & HP. I must say I prefer the Brother - MFC-L3780CDW Wireless Digital Laser Color All-in-One Printer the best. It is so quiet. The geek squad brought it inside and set it up for me. I am so glad I joined Best Buy plan for the year. The two guys work well together in putting the writing table together for the printer to sit on. They made sure the printer was working via wifi before leaving. There was no way I could have lifted that printer. I like not having to constantly buy ink cartridges. I need to print many documents so the laser printer is more effective with its high speed printing. For my needs to print regular documents, this printer suits me well. I liked the option to scan, fax and print my documents. It was a nuisance before I got my Brothers printer, running out to pay to fax documents. It is easy for me to use.

Excellent printer, scanner. Don't have a phone line for fax yet, but the functionality is loaded on printer. Much faster than old Brother printer (MFC-L8850CDW) and not nearly as heavy. Does special forms (labels, envelopes) with ease. USB works quickly with the one I have tried so far. Scan gives the option to go to a .PDF or .JPG.

I wear multiple hats: full-time professional, Executive MBA student in a rigorous 18-month program, career pivoter, professional certification candidate, and entrepreneur. With multiple projects running simultaneously, I needed a reliable machine that could deliver professional-quality output from my home office without taking up excessive space. The Brother MFC-L3780CDW has exceeded my expectations. Setup was seamless, the footprint is compact, and the performance is impressive. From presentations and reports to business materials and personal projects, the print quality is consistently sharp and professional. My presentations look polished and client-ready every time. What I appreciate most is that I didn’t just buy a printer; I invested in: • Reliability • Workflow speed • Presentation quality • Reduced frustration • Long-term operating stability The printer integrates smoothly into my daily workflow and has become an essential part of my productivity system. For professionals, students, entrepreneurs, and anyone managing a demanding workload from home, this printer is a true workhorse. Totally worth the investment! Highly recommended. ⭐⭐⭐⭐⭐

This replaced two older printers, an Epson ink jet (which wasted a lot of ink every time I had to clean the heads) and a Brother B&W laser printer (which didn’t support Apple’s Air Print). I wanted another Brother because the tech support I had gotten on my old printer was superb. Setting up the wireless print and copy functions was fairly easy, and the quality of the print is excellent, even better than my previous Brother printer. There is one error on both the Brother’s and Best Buy’s websites. Both show the dimensions as 18.2” wide by 16.1” deep, but it’s actually deeper than it is wide. That is fortunate for me, because it fits perfectly on top of my two-drawer file cabinet.

I’m very satisfied with this Brother printer. It is fast, efficient, and reliable, making it a great choice for everyday office use. The toner lasts a long time and provides excellent value, which helps keep printing costs under control. The printer also feels durable and built for long-term use. Overall, it has performed very well, and I’m very happy with this purchase.

Best color laser printer. Easy setup, fast printing, quiet operating. Highly recommend!

I bought this when I was originally planning on buying a basic black and white laser printer. My ambitions grew when I decided I wanted duplex scanning and printing, the color printing was just a bonus which I haven't tried yet. I don't have much use for it but when you do need it it will come in handy. The speed is great and some people complain about the warm up but it's not bad. The printers at my work are much slower. It is a little slow when you do duplex printing but that's to be expected. I give this thing a five because for duplex scanner printer with a color especially with a laser I feel like it's a great device. I've seen duplex scanners costing more than this.

In the past 5-years, we had purchased a HP Ink Jet printer in 2021 and after 2-years had problems with the Brush Head creating color problems. We then purchased another HP printer and after 2-years had similiar problems with the color situation? We brought it back to Best Buy and Angie gave us credit of over $300 and after weeks of searches, we Paid $320+$300 Credit and upgraded to Brother-MFC Wireless Digital All-in-one Color Printer with Laser quality Output!!! Our smart son, Antony suggested Brother Laser Printer, 4-years ago, because he had one for over 5-years?

⭐️⭐️⭐️⭐️⭐️ “I recently purchased this new printer and I’m really impressed with the quality. The setup was super easy, the printing speed is great, and the prints come out very clear and sharp. It’s reliable for both documents and photos. Definitely worth it for home and office use!”

We love it....easy to use and great quality! Very intuitive as well!

I upgraded to this printer! I had briefly the one just below this model! Copying and scanning is perfect, however sometimes the copies come out rounded and the clips the hold the copies whether printed or copied/scanned either jams or does not hold the copies from fall off the printer!

Truly recommend it for an easy install and for first time users well worth the money and premium for long-term quality printer that is very easy to use with your phone as well

I purchased this Brother printer to replace an earlier model that was discontinued. I am happy with the ease of setup and operation.

Speaking only as an Apple Mac/iPhone/iPad user: After years of headaches with Canon and their less than ideal machines--won't stay connected wirelessly, AirPlay not showing up, constant software updates that don't fix the issues--I read good things about Brother machines and gave it a try. Excellent machine--always connected, AirPlay there when you need it. A winner. Only knock, the photo printing is just decent, nothing you would want to frame and hang on the wall. But for me, that's not what I ask of the machine so I'm ok with it.

Excellent and easy to use. Salesman was helpful even helping me to move to my car☺️☺️