Customer Ratings & Reviews

We are absolutely in LOVE with our new Cafe 5-1 oven !!! It is an absolute wonderful addition to our new kitchen remodel!

I bought this a year ago. I can honestly say its the best I have ever had. I love the speed cook and sensor cook and that I can use it as an oven. Its worth it.

This is so much more than just a microwave! We had no idea that this doubles as a convection oven but now the price makes sense. We bought this because it matches the other cafe series appliances to use as a "drawer" microwave. Fit our cabinet perfectly. Not only is it beautiful but it has tons of user-friendly functions. It comes with 3 hot-swapable trays depending on the feature you want to use. You can scan the barcodes from your food packaging to automatically load cook times/temperatures. The user-interface is very easy to use. We are in love!

So far so good. I Love the touch screen feature and all of the options with the pull down door. Really clean look and design. One hard part is cleaning the back of the machine just the depth of reach with smaller arms.

Excellent microwave with great features. Wifi is a big plus

Love this microwave! No regret!!! I’ll definitely recommend this to a friend

Best microwave. Very impressed with all the different cooking methods and the features this unit offers.

Perfect for our home. Ordered & paid for on 10/3/24. Waiting for delivery.

Overall, this would be an excellent microwave with many additional features, were it not for some key fundamental flaws. Specifically, from most-irritating to least-irritating: 1) Sometimes the display stops responding to touches. It's not locked, and the oven itself continues to work. The display even updates, but you can't cancel or go back or do *anything* without flipping the circuit breaker to reset the whole thing. This happened while making Thanksgiving dinner and was a major bummer. It has happened twice in the last 6 months. 2) The UI, when it works, requires a lot more interaction than necessary. Cooking a sweet potato requires going through 6 or 7 different menus, none of which have defaults -- you have to tap every option. Even saying you want to warm something up results in a million questions -- what do you want to warm? do you want me to determine when it's done warming automatically? Are you ready to start? 3) Even once you get through all the menus including inputting the weight of your food, I've found that the oven isn't very good at accurately cooking the item you specified. It can cook a sweet potato in 5 minutes? That's amazing right up until you put a fork in the sweet potato and realize you need to run through those menus 3 more times to do it over again. 4) The various heating modes are really cool, and I like that they work together, but switching the glass microwave tray for the metal tray when using non-microwave modes is a drag. The trays don't even "click" in very well so you end up with a misaligned tray and you have to stop cooking to realign it. While I like the appearance of this product line, and we have it throughout our kitchen, I'm annoyed that any product could leave you in a bricked state where you can't even reset it without flipping a circuit breaker.

This microwave looks great and the multiple options to use as a traditional and convection are great. Unfortunately for the price the main screen should not be overly sensitive and stop working after 2 years of use. Maybe I just got a lemon but I would not recommend this product.