Never heard of this company. I’ve owned mostly Rowenta irons for decades. But, when the last one began leaking [again], I sought out a replacement. Saw this, questioned it, and then researched it. Highly recommended, so I took a chance. At 1st, I hated the sole plate. Seemed like those cheap hotel irons. But, hands down… I LOVE THIS IRON!!! It’s heavy, steams appropriately, doesn’t leak, and puts a finish on your clothes. And, I iron every day. Liked it so much, I purchased one for a friend, who also enjoys it!

The CHI Steam Iron in Gray is a game-changer! Its powerful steam function effortlessly tackles wrinkles, and the sleek design adds a touch of sophistication. User-friendly controls, durable build, and thoughtful features like anti-drip and auto-shutoff make it a top-notch iron. Ironing has never been this easy and efficient. A definite 5-star recommendation!

I absolutely LOVE, LOVE, LOVE my Chi iron. I have had several Rowenta irons in the past, but the Chi iron far and away surpasses any iron that I have ever owned. The features that I like best are that it gets very hot, streams nicely without dampening my clothes, visibility of the water fill line, and the retractable cord. This is a solidity built iron at a very reasonable price.

I like how this iron works! Constant steam makes work done faster and with a good quality! And just tap water is required( not distiilled one)

I bought this iron for 4 reasons: 400 holes, retractable cord, the option to adjust steam level for any type of fabric and Chi's reputation in hair products. The steam output is even, just not as powerful as I was hoping for. It took a few passes to completely take out all the wrinkles in my 100% cotton dress shirt (the one i forgot to take out of the dryer). Otherwise, it does a decent job. The retractable cord is convenient for storing, but it annoys me during ironing when I switch hand since its opening is on one side of the iron. There is a smell from the soleplate and I find the Rowenta's soleplate provides a much smoother glide over the fabric. It is much lighter than Rowenta, which is a plus to some, but i prefer a heavier iron. The front led indicator makes it easier to change the fabric type, comparing to Rowenta. Lastly, it takes a while to heat up. I have had this iron only for 2 months, time will tell whether it leaks and its longevity. I bought it on sale so it is worth it, given the price. If i was to pay full price, personally I would pay a little more to get the Rowenta DW9250. It is not because this Iron is bad, it's more of personal preference.