Customer Ratings & Reviews

The MSI Claw, to me, is a wonderful device. So far I'm glad I picked it past the competition despite some obvious software and at times, performance issues. MSI Claw's Center M is nice as it allows you to pick games the moment it launches. You can get app updates that way as well. At times while playing games, it'll have issues opening up. There's also the issue of you not being able to change fan curves on the manual option like you can for the "Super Performance" option. I'd love for them to fix that soon. There's some FPS stability issues, but that can be remidied by mainly MSI software (and probably) Intel's Arc drivers which...have been improving alot. The iGPU seems like it would thrive on faster RAM. Anyways, i didnt really have many issues launching games besides NFS Heat, but that's not too well optimized anyways. Ive been able to play (and enjoy) games like Helldivers 2, Scarlet Nexus, No More Heros 3, FH5, and a couple other games at decent settings. I feel like MSI does have skme work to do when it comes to software stuff. It can be a bit messy sometimes, and the lack of some QoL features can be a bit annoying. So far, hardware wise my stuff has been fine. The bumpers feel squishy and the back buttons feel a tad weird, they do click nice though. Joysticks are pretty good as they are hall effect, meaning no drift. The speakers are crazy good for something being as small as the MSI Claw. The screen is a 120hz 1080p that gets decently bright and looks good when it comes to colors. Battery life isn't too bad. The charging cable is more like a proper USB-C laptop charger. Con: its kinda clunky to carry the cable around. Pro: The 65w charger charges faster for longer. Overall, i do love it despite its quirks. i dont think i can go back to the steam deck.

The handheld gaming pc msi claw is great for me. enjoy......!!

A lot has happened since the claw have been released. The software side is on par or better than its competitors, finally. But i have returned 2 claws so far because of faulty RB button. Almost good enough for the price but not quite.

While having an Intel based handheld is good for the price they’re asking to essentially beta test a product. Intel Arc is not all the way there for compatibility across all games. You’re money is better spent on a ROG Ally Z1 Extreme or Legion Go. This is on top of MSI announcing a new model within a couple months of this product releasing.

I bought this, loved it but I traded it because MSI was taking forever to update the bios to match the performance of all the competition. They have finally done it,more or less. So updates, and adjusting all your game settings is necessary to enjoy the device to its full potential.

This device works amazing. A lot of different gaming options and games run really smooth

First one for my son on his birthday, and plan to have second one later for myself. Pro: The claw is a game-changer, offering exceptional portability, powerful performance, and a vast library of games, making it an indispensable companion for gamers on the go. Con: Pricing is higher than similar product from different brands, maybe I will wait for promo for my second set.

First one came in broken. Second one was very slow ended up returning it.

i like the CPU you can use as desktop replacement and the battery is good too but a little expensive

Best handheld gaming unit on the market, plenty of storage and speed.

Love the Msi claw great for gaming watching and watching movies

Everything was delivered on time nothing was broken

I bought this handheld to play a specific game. It works really well.

The delivery of this item was extremely disappointing. It was delivered by Best Buy 2 weeks before Christmas in it's original packaging. The item was left in plain site, the gift was clearly visible and ruined the surprise. I was very disappointed that such an expensive gift was delivered so carelessly and the Santa surprise was just ruined.

Runs great and functions well. Purchased for my younger son and would say i would recommend it more for a teenager or adult and not a younger kid.

Performance is trash needs a lot of optimization better drivers software needs a lot to catch up and very buggy. Battery is great hardware is the best out of all of the competition except for the intel processors. was a huge mistake to go eith intel over thr z1e in my opinion. I have the ally and steam deck and they dance aeiunf this handheld. Performance wise and temps. I dont recommend it wait at least a years before u do for then ti get bettwr drivers and get the kinks out of the software.

Its a neat concept but with terrible execution, theres good reason most handhelds don't use an intel processor. You would be better off with a steam deck because of how good SteamOS is for handheld gaming. If you want to know everything about the claw just watch the Gamers Nexus review, it's very detailed. Decided to write this because it appears that at least half of the positive reviews seem to have been written by bots so buyer beware. Expect this to get less buggy with better performance as time goes on but its still overpriced.

Ergonomics is fantastic. Can play comfortably for hours. Indie games run great and it’s convenient to be able to play on the porcelain throne.

I was never a fan of handheld, but the MSI Claw has exceeded all my expectations. I mostly play indie games so haven't had any issues with it, plus I like its ergonomics !

I had some doubts about this, but a new update was released and this product is absolutely a banger !! Intel Ultra 7 155h chip is a beast! The Arc graphics will get even more better over time. I highly recommend!!! Im pulling 60fps on this even reaching 100 fps its a power house