Customer Ratings & Reviews
See more imagesCostway - 50" Smart WiFi Electric Fireplace Work with Alexa & Google Assistant & Recessed - Black
- Model:
- BBYHCST09231
- SKU:
- 12934309
Customer reviews
Rating 3 out of 5 stars with 2 reviews
would recommend to a friend
- Rated 5 out of 5 stars
Electric fireplace
VickieD Posted
Love it. The size is perfect for my wall and also it put out good heat when I need it. I love the way it lights up
I would recommend this to a friendThis review is from Costway - 50" Smart WiFi Electric Fireplace Work with Alexa & Google Assistant & Recessed - Black
- Rated 1 out of 5 stars
Costway electrical fireplace
WilliamC Posted
I will not buy anything with Costway’s name on it again! This thing was defective straight out of the box! They apparently have no quality control. The Customer Service just wanted to give me the run around. I have 40 years experience as a HVAC Service Technician, I’am proficient at electrical troubleshooting. I’ve never had this much problem with a company trying to get out of a warranty issue! The unit had 120v to it and would not turn on! I did finally get a refund thanks to Bestbuy.
No, I would not recommend this to a friendThis review is from Costway - 50" Smart WiFi Electric Fireplace Work with Alexa & Google Assistant & Recessed - Black